Product Support Specialist – Robotic & Manual
Stryker
Customer Care Representative
Lovehoney Group
full-time
Posted on:
Location: 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lovehoney Group is the world’s leading sexual wellbeing company, elevating pleasure through innovative technologies and data-driven approaches.
- Seasonal Customer Care Representative responsible for addressing customer enquiries, issues, and providing advice and support via phone, email & live chat.
- Fixed-term contract from October 2025 to February 2026 to cover peak period.
- Hybrid work model: 3 days per week in-office for full-time roles.
Requirements
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and a customer-centric mindset.
- Patience, empathy, and a genuine desire to help customers.
- Ability to work effectively in a team and adapt to a fast-paced environment.
- Previous customer service experience is a plus.
- Excellent PC skills, including Microsoft 365 and CRM systems.
