Customer Service Advisor – Part Time
Sedgwick
part-time
Posted on:
Location Type: Hybrid
Location: Cardiff • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Be the first point of contact for customers who are at the start of their claim journey.
- Handle calls related to home emergencies or substantial damage that could lead to property claims.
Requirements
- Experience in a customer service office environment
- Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more.
- Willingness to learn and train in Sedgwick specific processes and systems
Benefits
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Group Income Protection
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
- Employee assistance programme for employee wellbeing
- Discounts on various products and services
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communication skillscustomer servicewillingness to learntraining