Account Manager
Augeo
Gym and Spa Area Manager
Love Recruitment Ltd
full-time
Posted on:
Location Type: Office
Location: London • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £45,000 per year
Job Level
Junior
About the role
- Operational Management: Provide operational support and guidance to ensure smooth day-to-day running of residential and corporate facilities. Ensure the highest standards of cleanliness, maintenance, and safety are consistently upheld. Conduct regular audits to ensure adherence to operational procedures, company policies, and contractual obligations. Monitor financial performance, ensuring budgets are met and resources are efficiently managed across both residential and corporate accounts. Customer & Client Experience: Design and implement strategies to enhance the customer and corporate client journey. Collaborate with residential management teams and corporate partners to align services with resident and employee needs. Build and maintain strong client relationships, ensuring contractual requirements are met and expectations exceeded. Drive engagement through innovative wellness programs, events, and bespoke solutions tailored to corporate environments. Team Leadership: Train, mentor, and manage on-site teams to deliver exceptional resident and client service. Provide ongoing support to site managers, ensuring they have the tools and guidance to succeed in both residential and corporate contexts.
Requirements
- Proven experience in an operational leadership role, ideally within the leisure, fitness or corporate wellness sectors. Strong leadership and team management skills with a passion for motivating staff. Excellent communication and interpersonal skills to build positive relationships with residents, corporate clients, and team members. Exceptional attention to detail and commitment to maintaining high standards. Commercial awareness and experience managing budgets, contracts, and client expectations. A proactive, solutions-focused mindset with the ability to thrive in a fast-paced environment.
Benefits
- A competitive salary and benefits package. Opportunities for professional growth and development. A supportive, dynamic, and vibrant team environment. The chance to shape the future of our gym, spa, and corporate wellness experiences.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational managementbudget managementcontract managementauditingcustomer experience designwellness program development
Soft skills
leadershipteam managementcommunicationinterpersonal skillsattention to detailcommercial awarenessproactive mindsetsolutions-focused
