Assistant Manager, Banking
TheHiveCareers
full-time
Posted on:
Location: 🇯🇲 Jamaica
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide supervisory and operational support to the Branch Manager and overall leadership to banking team members to ensure smooth day-to-day operations.
- Assist in the implementation and monitoring of banking strategies and financial goals, in line with the organization's objectives.
- Ensure adherence to regulatory compliance, internal controls, and established policies and procedures.
- Oversee customer service delivery to maintain high standards of client satisfaction and service excellence.
- Support the preparation and review of periodic reports on branch performance, loan portfolio, and risk management.
- Provide training, guidance, and performance feedback to junior team members to promote development and effectiveness.
- Occasional travel to meet clients or attend offsite meetings.
Requirements
- Bachelors Degree in Banking & Finance, Business Administration, Accounting, or a related field from a recognized tertiary institution.
- Minimum of three (3) to five (5) years of progressive experience in the banking or financial services sector.
- At least two (2) years in a supervisory or leadership role.
- Solid understanding of retail and commercial banking products, services, and operations.
- Strong knowledge of financial regulations, compliance requirements, and risk management practices.
- Ability to work independently, exercise sound judgment, and make data-driven decisions.
- Proficient in banking software systems, Microsoft Excel, and other relevant business applications.
- Strong leadership and team management skills with the ability to motivate and guide others.
- Excellent communication and interpersonal skills to engage effectively with clients, regulators, and internal stakeholders.
- High level of integrity, confidentiality, and professionalism.
- Detail-oriented with strong time management and organizational skills.
- Required to meet multiple critical deadlines and manage competing priorities in a fast-paced environment.