Lourdes Health System

Project Manager

• The HR Project Manager utilizes current project management discipline to plan, document, execute and close assigned HR Projects.
• Manages projects ranging in size and complexity, from small, single-team/department to large, complex, multi-departmental projects.
• Completes projects according to approved scope assessment, project plan, work breakdown structure (WBS), resource plan, schedule and approved budget.
• Ensures all project artifacts (charter, Gant, RAID, RACI, status updates) are developed, maintained, and communicated according to Virtua PMO standards.
• Works with project owners to create charter, identify project benefits and defines approach to quantify ROI.
• Partners with HR Budget and Analytics Team to define quantitative and qualitative measurement of project success.
• Prepares a WBS (work break-down structure) to map out a hierarchy of the overall project scope into smaller more manageable deliverables in partnership with the stakeholders.
• Facilitates conversations around resources needed within each of the sub-projects to ensure targets are met on time and within budget.
• Develops RACI, responsibilities matrix and ensures information is cascaded to all team members.
• Facilitates vendor selection process including identification of critical success factors, requests for information (RFI).
• Coordinates vendor demonstrations and conducts stakeholder surveying to select the best fit for Virtua Health.
• Coordinates the receipt, review and approval of SOW, contract, ITQ and change orders.
• Works with project key stakeholders on the timely mitigation and closure of risks, issues, and decisions using RAID log.

HR Project Manager, PMP Required

Administrative Assistant

• Provides general and advanced, administrative, secretarial, and office support
• Ensures efficient office operation
• Researches a variety of information requests and responds accordingly
• Prepares reports and presentations
• Assists in the formulation of the department budget, business, plan, and related planning functions
• Has regular contact with internal / external customers, suppliers, or employees
• Prepares and monitors invoices and office expense reports
• Has working knowledge of organization policies and department practices
• Leads work of other clerical or administrative support personnel on a project basis or as otherwise directed
• May assist in preparation and processing of department payroll

Administrative Assistant II, Academic Affiliations

Manager

• In collaboration with assigned practice(s) Lead Physicians, directs and coordinates administrative and clinical services for assigned practice(s) as part of the dyad leadership model.
• Provides 24 hour accountability and day-to-day oversight and supervision to ensure optimal operations, safety, highly functional business systems and quality patient care; ensures optimal patient access and customer satisfaction.
• Assists in setting the tone and atmosphere of the practice and creating a positive work environment.
• Contributes to vision and strategic planning for growth of the practice.
• Promotes Virtua mission, vision, practice goals and philosophy and cascades all Virtua, VMG and office communications to direct reports as appropriate.
• Is compliant with Federal, state and local regulatory guidelines.

Practice Manager – Primary Care

Director

• Under general guidance of the VP/AVP of Cardiac Operations, provides leadership and direct operational oversight of Non-Invasive Cardiac Testing across multiple Virtua Health locations to assure accomplishment of system established goals and objectives.
• The Director Non-Invasive Cardiac Testing has the overall responsibility to plan, organize and direct the administrative, financial, and clinical operations, of the cardiac testing departments.
• This position will oversee the cardiac testing management team and will require cross collaboration across several divisions/departments to ensure initiatives and goals are successful from a global perspective.
• Leads system-wide operations for Non-Invasive Cardiac Testing across multiple campuses, ensuring alignment with organizational goals, growth strategies, and service line objectives.
• Builds effective relationships with physicians, site leadership, and cross-functional partners to support access, quality, and volume growth.
• Oversees financial and operational performance, including development and management of annual operating and capital budgets.
• Monitors key metrics such as productivity, resource utilization, and expense control to ensure achievement of established targets.
• Optimizes workforce and resource utilization by aligning staffing, scheduling, and equipment deployment with patient demand.
• Implements process improvements to enhance throughput, efficiency, and patient experience while maintaining quality standards.
• Provides leadership and development to management teams, ensuring effective hiring, onboarding, coaching, performance management, and succession planning.
• Fosters a culture of accountability, collaboration, and professional growth.
• Ensures compliance and quality excellence across all sites by maintaining accreditation standards (IAC, DNV, ACR, etc.) and leading continuous quality improvement initiatives in partnership with medical directors.
• Drives innovation and strategic initiatives, including technology adoption, Epic workflow optimization, and data-driven decision making to advance program capabilities and patient care outcomes.
• Demonstrates leadership integrity and alignment with Virtua’s Culture of We, ensuring ethical conduct, inclusivity, and adherence to all organizational policies, regulations, and standards.

Director, Non-Invasive Cardiac Testing – System

Supply Chain

• Assists the manager in maintaining efficient workflow within assigned work group.
• Responsible for assisting manager with decision making / problem solving issues to ensure customer service levels are maintained at all times.
• Providing outstanding service through effective perioperative supply chain materials management logistics, inventory management, and supply channel management to clinical departments.
• Adheres to inventory control procedures for optimal accuracy.
• Maintains high level of accuracy in the perioperative inventory locations ensuring all material is placed into proper location, correct quantities, material rotation is applied, and items are pulled and delivered to fill customer orders.
• Ensure cycle count methods are exercised to comply with quality control guidelines.
• Liaises with clinical staff regarding backorder resolution and reporting.

Perioperative Supply Chain Supervisor

• In collaboration with assigned practice(s) Lead Physicians, directs and coordinates administrative and clinical services for assigned practice(s) as part of the dyad leadership model.
• Provides 24 hour accountability and day-to-day oversight and supervision to ensure optimal operations, safety, highly functional business systems and quality patient care; ensures optimal patient access and customer satisfaction.
• Assists in setting the tone and atmosphere of the practice and creating a positive work environment.
• Contributes to vision and strategic planning for growth of the practice.
• Promotes Virtua mission, vision, practice goals and philosophy and cascades all Virtua, VMG and office communications to direct reports as appropriate.
• Is compliant with Federal, state and local regulatory guidelines.
• Oversees the daily/monthly expenditures, staffing and overtime hours.
• Ensures that assigned practice(s)’ staff follows all front-end policies and procedures including but not limited to completion of missing charges, claim edits, daily cash reconciliation, tracking referrals, and other receivable/collection tasks.
• Identifies opportunities to increase patient volume and services while controlling expenses; creates implementation plan for improvement and executes improvement plan within budget.
• Responsible for development and maintenance of assigned practice(s)’ budgets in collaboration with assigned practices’ Lead Physicians.

Practice Manager – Female Pelvic Medicine

Executive Assistant

• Provides secretarial and administrative support using knowledge of medical terminology and procedures in a hospital, clinic, or laboratory environment
• Compiles information for recording purposes and prepares reports
• Screens and directs telephone calls, schedules appointments, greets patients, visitors, and maintains patient flow
• Produces, processes and maintains required documentation and reports such as productivity/utilization, medical records, customer surveys, audits, financial reports, staff certifications/licenses
• Schedules management appointments, meetings, conferences
• Assists in orienting new office staff; participates in performance improvement initiatives; coordinates and maintains support personnel schedules
• Maintains office equipment (copier, fax, etc.), ensures par levels of office supplies and maintains disposition of clinical materials as required by regulatory agencies

Medical Secretary – Wound Center

Call Center Representative

• Responsible for the organized flow of patients throughout the department by accurately inputting surgical procedures and preference cards, orders.
• Acts as the key contact within the department for coordinating the admission process and scheduling surgical procedures.
• Alerts facilitator of current or potential problems and assists in resolution.
• Handles a high volume of incoming and outgoing communication from the unit while providing excellent customer service.
• Maintains medical records, stat reports, enters data into multiple data bases, and runs reports as required.
• Maintains office supplies and equipment.
• Assists in orienting new staff on scheduling and data collection processes.
• Assists with unit coverage as needed.

Scheduling Specialist – Complete Weight Management

• Schedules inpatient or outpatient procedures
• Informs patients and physician office of prep instructions or other test requirements
• Correctly identifies the patient, matches medical records, and facilitates hospital care
• Responsible for the organized flow of patients throughout the department by accurately inputting surgical procedures and preference cards, orders
• Acts as the key contact within the department for coordinating the admission process and scheduling surgical procedures
• Alerts facilitator of current or potential problems and assists in resolution
• Handles a high volume of incoming and outgoing communication from the unit while providing excellent customer service
• Maintains medical records, stat reports, enters data into multiple data bases, and runs reports as required
• Maintains office supplies and equipment
• Assists in orienting new staff on scheduling and data collection processes
• Assists with unit coverage as needed

Scheduling Specialist – Complete Weight Management Call Center

Accountant

• Prepares financial and statistical data for monthly closings and preparation of Hospital and or related entity of Virtua Health Financial Statements
• Responsible for preparing and checking accuracy of the following: budget variances and supporting analysis; balance sheet analysis and bank reconciliations, and monthly / year end closing journal entries
• Assists with preparation and coordination of work papers and analysis ensuring audit compliance for internal and external auditors
• Responsible for supporting and preparing schedules for tax related items. i.e. IRS Form 990 tax return and NJ Sales tax quarterly filings
• Prepares other accounts receivable billing for services, payroll, or supplies
• Collaborates with staff to create best practice standards for financial analysis and documentation

Junior Accountant

Security Engineer

• Safeguard, patrol, and monitor buildings, grounds, and property for the purpose of protecting lives, property, prevent theft, fire, vandalism, and unauthorized entry while abiding by and enforcing Virtua policy and procedure
• Assist visitors, patients, vendors, and staff providing excellent customer services, hospitality, and a positive experience
• Conduct weapon screening at public entrances with approved technology
• Provide accurate information, directions and respond to all emergency situations
• Escalate emergency situations to law enforcement as needed
• Monitor alarms and security cameras
• Perform the duties associated with all assigned posts, including but not limited to walking and mobile security and safety rounds; stationary posts; traffic control and special assignments
• May monitor doors, surveillance cameras, and alarms
• Utilize Health System technology and systems to provide visitor control, input and output data; responsible for weapon screening utilizing handheld wands and the operation of the EVOLV weapon screening system, investigations, incident reports and shift logs; access control; infant protection and the security of sensitive areas
• Effectively communicate (verbal and written) to division team members; officer-in-charge (OIC); immediate supervisor; Nursing Supervisor; Health System security teams; and law enforcement agencies
• Provides directions and when warranted escorts visitors, vendors, patients, and staff to appropriate locations within and outside of the facilities and parking lots
• Verify all staff are wearing ID badges and the public (visitors, vendors, contractors, etc.) obtain proper ID bands, passes and badges
• Fabricates ID badges
• Respond to all major and minor maintenance issues and communicate with the appropriate leadership to resolve the situation
• Respond to emergency situations such as CODE Security and CODE RED alerts
• Serve as a 1st level operations responder
• Respond to and recognize all hazardous/chemical substance spills
• Assist and use of specialized equipment as required