Long-Term Stock Exchange

Head of Market Operations

Long-Term Stock Exchange

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $225,000 - $275,000 per year

Job Level

Lead

About the role

  • Oversee daily trading system performance and integrity, including the monitoring of order routing, execution matching, order book maintenance, and platform connectivity (e.g., MEMO FIX, MEMO SBE, FIX drop‑copy, MEMOIR feeds).
  • Coordinate closely with technology teams on system upgrades, performance tuning, incident resolution, and process automation.
  • Develop and enhance internal operational procedures to improve information accuracy, customer support, automation, and staff efficiency.
  • Manage all post-trade activities, including clearing, settlement, trade reconciliation, and some regulatory reporting.
  • Oversee interfaces with clearing and settlement entities and ensure end-to-end trade lifecycle integrity and compliance.
  • Support Finance Team by supplying Section 31 activity, 240 6.a-3 reports and emails, monthly reporting of Physical Connections, Ports, Direct Feed (for billing purposes).
  • Maintain up-to-date knowledge of regulatory developments and drive strategic and customer-centric compliance adaptations.
  • Define, monitor, and mitigate operational and market risks, including intraday trading anomalies, system outages, and liquidity disruptions.
  • Provide leadership on crisis response for trading halts, anomalies, or incidents.
  • Provide support to member firms on any market-related issues, including connectivity, trading functionality, operational issues, and onboarding.
  • Oversee the application and integration process for new members, ensuring smooth transitions into the trading environment.
  • Partner with Business Development to identify and pursue sales and growth opportunities, ensuring that member feedback informs platform enhancements.
  • Collaborate on client relationship management and marketing efforts, leveraging trading and operations insights.
  • Work with Product Development and Technology teams to enhance business intelligence and market operations technology tools to improve the team’s ability to support member firms.
  • Build, mentor, and motivate a team of remote operational staff, fostering a culture of teamwork, open communication, and continuous improvement.
  • Establish clear KPIs, conduct performance reviews, and promote professional development.

Requirements

  • Deep knowledge of financial markets, member firm organizational structures and business models, and back-office processes. Equity markets experience is highly desired.
  • A strong understanding of risk management principles and the ability to implement robust control environments.
  • Familiarity with relevant financial regulations.
  • Proven ability to lead teams, manage complex projects, resolve conflicts, and influence stakeholders.
  • Experience with transforming systems and implementing new technology infrastructure to improve operations.
  • Ability to develop and implement strategies that align with the business's overarching goals.
  • Candidates should have a minimum of a Bachelor’s degree and 12 years of relevant experience.
  • Experience leading an operational team is highly desirable.
  • Prior experience with electronic trading platforms, exchange infrastructure, or post-trade operations is highly desirable.
  • Deep familiarity with FIX, SBE, drop‑copy, and market data protocols.
  • Strong understanding of clearing, settlement and trade reporting workflows.