Logile, Inc.

Change Management

• Design and lead comprehensive change management strategies for each retail customer, covering stakeholder alignment, communications planning, training architecture, readiness assessments, and adoption metrics.
• Establish retailer-specific transformation roadmaps that align technology deployment phases with the pace of organizational and behavioral change.
• Define adoption as a measurable outcome, tracking usage depth, behavior shift, and business impact at 30, 60, 90, and 180 days post go-live.
• Identify cultural, structural, and process barriers that impede adoption inside retail organizations, and deploy targeted interventions before they become escalations.
• Partner with retailers' HR, Operations, and Training teams to embed adoption enablement into their internal governance and operating rhythms.
• Leverage personal retail operating experience to establish peer-level credibility with department managers, store directors, regional VPs, and operations teams.
• Translate Logile system capabilities into practical, store-level workflows that resonate with frontline users, not just IT or project sponsors.
• Coach retail teams on new ways of working across fresh departments (deli, meat, seafood, bakery, produce, prepared foods): production planning cycles, forecasting routines, waste reduction practices, and inventory disciplines.
• Build trusted relationships with customer stakeholders at both frontline and executive levels throughout the transformation journey.
• Lead change readiness workshops, training design reviews, adoption checkpoints, and post-implementation value assessments.
• Navigate retail organizational dynamics with empathy, patience, and practical credibility.
• Escalate adoption risks proactively to Delivery and Customer Success leadership, with clear recommendations and intervention plans.
• Work hand-in-hand with Delivery Managers and Solution Consultants to integrate change management milestones into implementation plans.
• Provide structured adoption feedback to Product and Engineering, surfacing friction points that indicate usability or workflow gaps in the Fresh platform.
• Contribute to building and refining Logile's retail transformation methodology, playbooks, and enablement assets.
• Design or oversee the development of role-based training programs for retail end users across all fresh department functions.
• Build train-the-trainer models that transfer adoption capability into the retailer's own organization for long-term sustainability.
• Ensure training content reflects real operational scenarios -- not just software walkthroughs -- covering production planning, daily forecasting routines, waste tracking, and replenishment workflows.

Leader of Transformation & Change Management – Fresh & Retail Adoption

Performance Marketing

• Execute integrated demand generation campaigns across email, digital, content, webinar, event, ABM, and partner channels.
• Support quarterly pipeline goals through the development and execution of targeted marketing programs.
• Partner with Sales on account-based marketing initiatives designed to engage strategic accounts and buying groups.
• Manage webinar programs, nurture, sponsored programs, and field marketing activities.
• Work closely with Product Marketing to activate product launches, industry research, and thought leadership content.
• Build and optimize nurture programs that improve engagement and conversion throughout the buyer journey.
• Monitor campaign performance and recommend optimizations to improve results.
• Collaborate with Marketing Operations to ensure accurate tracking, attribution, lead management, and reporting.
• Create campaign reports and performance summaries for marketing leadership and key stakeholders.
• Stay informed on industry trends, demand generation best practices, and emerging marketing channels.

Demand Generation Manager

Customer Success Manager

• Build and maintain effective relationships with customers and maximize their lifetime value within the assigned customer portfolio.
• Assist in achieving customer success and growth by identifying add-ons and additional product or services opportunities.
• Involved in each assigned project, beginning with project readiness, to help assess and define each customer’s long-term goals.
• Develop relationships with key customer stakeholders and position themselves as a resource for the customer’s team.
• Conduct regularly scheduled touch base calls with customer representatives, driving QBRs, managing escalated tickets, and advising internal Logile teams on how to best approach a customer’s needs.

Product Manager

• Own the product vision and roadmap for assigned IMS modules, aligned with company strategy and customer needs
• Prioritize features and enhancements based on customer value, operational impact, and business objectives
• Incorporate feedback from customers, implementations, support, and sales into roadmap decisions
• Ensure alignment between IMS capabilities and broader Logile platform strategy
• Define clear, actionable product requirements, user stories, and acceptance criteria grounded in grocery retail workflows
• Translate complex operational scenarios into scalable system behavior across stores and corporate users
• Partner with UX and Engineering to design intuitive, role-based workflows that reflect how retail teams actually work
• Clarify edge cases, exceptions, and dependencies to support efficient development and testing
• Lead cross-functional execution through agile development cycles, partnering closely with Engineering and QA
• Validate delivered functionality against requirements, operational expectations, and customer use cases
• Identify risks, dependencies, or scope tradeoffs early and drive resolution
• Support release planning and ensure readiness across documentation, training, and enablement
• Engage directly with grocery retailers for discovery, feedback, validation, and roadmap discussions
• Support customer demos, pilots, and solution evaluations by explaining IMS capabilities and tradeoffs
• Partner with Implementation and Customer Support to address product gaps, clarify behavior, and improve outcomes
• Stay informed on industry trends, competitive solutions, and evolving grocery operational challenges
• Work closely with Sales, Pre-Sales, and Product Marketing on positioning, messaging, and go-to-market support
• Partner with other Product Managers to ensure cohesion across IMS, WFM, and Store Execution Management solutions
• Serve as a subject matter expert for grocery inventory workflows across internal teams

Leader of Transformation & Change Management – Fresh & Retail Adoption

Demand Generation Manager

Customer Success Manager

Product Manager, IMS