Leader of Transformation & Change Management – Fresh & Retail Adoption

Logile, Inc.

Leader driving sustainable change management and technology adoption for retail customers. Focusing on Fresh Food implementations and operational transformation at Logile.

Posted 7/27/2026full-timeCalifornia • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in change management and organizational transformation within retail environments, with a focus on measurable adoption outcomes and effective training design. Leverages deep knowledge of grocery retail operations, particularly in Fresh departments, to drive successful technology deployments and stakeholder engagement.

Highest-signal resume keywords

Change ManagementRetail Operations LeadershipTraining DesignAdoption Program ExecutionCross-Functional Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Production PlanningForecastingChange Management StrategiesAdoption MetricsTraining ArchitectureReadiness AssessmentsBehavioral Change TrackingTransformation RoadmapsOperational SystemsRetail Technology Deployment

Soft Skills

Interpersonal SkillsFacilitation SkillsEmpathyCommunication SkillsRelationship Building

Tools & Technologies

Logile SystemFresh Platforms

Industry Keywords

Grocery Retail OperationsFresh DepartmentsStakeholder AlignmentOrganizational DynamicsChange Readiness Workshops

About the role

Key responsibilities & impact

Design and lead comprehensive change management strategies for each retail customer, covering stakeholder alignment, communications planning, training architecture, readiness assessments, and adoption metrics.
Establish retailer-specific transformation roadmaps that align technology deployment phases with the pace of organizational and behavioral change.
Define adoption as a measurable outcome, tracking usage depth, behavior shift, and business impact at 30, 60, 90, and 180 days post go-live.
Identify cultural, structural, and process barriers that impede adoption inside retail organizations, and deploy targeted interventions before they become escalations.
Partner with retailers' HR, Operations, and Training teams to embed adoption enablement into their internal governance and operating rhythms.
Leverage personal retail operating experience to establish peer-level credibility with department managers, store directors, regional VPs, and operations teams.
Translate Logile system capabilities into practical, store-level workflows that resonate with frontline users, not just IT or project sponsors.
Coach retail teams on new ways of working across fresh departments (deli, meat, seafood, bakery, produce, prepared foods): production planning cycles, forecasting routines, waste reduction practices, and inventory disciplines.
Build trusted relationships with customer stakeholders at both frontline and executive levels throughout the transformation journey.
Lead change readiness workshops, training design reviews, adoption checkpoints, and post-implementation value assessments.
Navigate retail organizational dynamics with empathy, patience, and practical credibility.
Escalate adoption risks proactively to Delivery and Customer Success leadership, with clear recommendations and intervention plans.
Work hand-in-hand with Delivery Managers and Solution Consultants to integrate change management milestones into implementation plans.
Provide structured adoption feedback to Product and Engineering, surfacing friction points that indicate usability or workflow gaps in the Fresh platform.
Contribute to building and refining Logile's retail transformation methodology, playbooks, and enablement assets.
Design or oversee the development of role-based training programs for retail end users across all fresh department functions.
Build train-the-trainer models that transfer adoption capability into the retailer's own organization for long-term sustainability.
Ensure training content reflects real operational scenarios -- not just software walkthroughs -- covering production planning, daily forecasting routines, waste tracking, and replenishment workflows.

Requirements

What you’ll need

Firsthand experience as a system end user within a retail organization, having worked in a store, department, or regional role and used production planning, forecasting, fresh operations, or comparable operational systems.
Deep knowledge of grocery retail operations, particularly across Fresh departments (deli, bakery, meat, produce, prepared foods, seafood).
5+ years of experience in change management, organizational transformation, training design, or retail operations leadership.
Proven ability to design and execute adoption programs for enterprise technology deployments with measurable outcomes.
Strong interpersonal and facilitation skills, equally effective in a store backroom with department managers and in an executive steering meeting.
Experience partnering with cross-functional teams (delivery, Engineering, Support, Training) in complex implementation environments.
Strong written and verbal communication skills; able to simplify complex change into clear, actionable guidance for retail teams.
Experience with Fresh platforms from the client side (as a retailer or retail operator using a Fresh production planning or forecasting system).

Benefits

Comp & perks

Equal Opportunity Employer
Inclusive environment for all employees and applicants