Logicalis GmbH

Network Engineer

• Com o intuito de integrar a equipa de Professional Services da Logicalis Portugal, procuramos uma pessoa candidata com sólidos conhecimentos na área de redes, com especial enfoque em Cisco Application Centric Infrastructure (ACI) e arquiteturas de Data Center.

Senior Network Architect – Enterprise, Data Center

Security Analyst

• Architects and authors System Security Plans (SSPs).
• Develops and manages the Plan of Action and Milestones (POAM).
• Drafts all formal security policies.
• Designs and facilitates annual Incident Response (IR) and Disaster Recovery (DR) tabletop drills.
• Leads the Evidence Collection phase, verifying compliance with C3PAO auditor standards.
• Maintains a working knowledge of laws and regulations to ensure adherence.

Compliance & Security Analyst

Bilingual

• Provides support via phone, e-mail and chat to employees of corporate clients
• Assists users in troubleshooting Outlook
• Provides support for Microsoft Operating Systems and Office Products
• Handles 50-60 issues per day efficiently and appropriately

Service Desk Technician – Bilingual Portuguese/English

Communications

• Designs and implements enterprise voice solutions using Cisco Webex Calling and Microsoft Teams Voice
• Leads customer migrations from CUCM and legacy PBXs to modern cloud calling platforms
• Designs hybrid architectures between Cisco and Microsoft collaboration platforms
• Creates PSTN connectivity solutions
• Builds trusted advisor relationships with clients and provides consultative guidance

Senior Professional Services Consultant – Unified Communications

Consultant

• Provides professional services delivery as related to infrastructure consulting, design, implementation, configuration and knowledge transfer
• Acts as technical lead and provides subject matter expertise and implementation guidance to clients
• Perform implementations of overall solutions for customers
• Develops Logicalis standards for scoping, documentation, and implementations
• As a subject matter expert, provides guidance, assistance and recommendations to determine new technical services and solutions
• Leads project teams to deliver successful implementations
• Works directly with clients to gather requirements
• Delivers consultative-based knowledge transfer and documentation to clients
• Works with RMO and PMO in scheduling and managing engagements

Senior Professional Services Consultant – Microsoft Technologies

Account Manager

• Support in maintaining and expanding customer relationships in the IT sector.
• Identify and acquire new customers and build long-term partnerships.
• Assist in developing and implementing sales strategies to achieve revenue targets.
• Collaborate with internal teams, especially Presales and Consulting, to ensure optimal customer support.
• Support contract negotiations and the definition of terms and conditions.

Junior Sales – Account Manager, IT

• Provides professional services delivery related to infrastructure consulting and implementation in Microsoft Azure
• Acts as a technical lead and provides subject matter expertise to clients
• Plans and executes Azure migration efforts and implements security posture improvements
• Delivers consultative-based knowledge transfer and documentation

Senior Professional Services Consultant – Azure

Accountant

• Maintains and updates the fixed asset ledgers using Sage FAS software
• Prepares and monitors monthly depreciation expense and reconciles fixed asset accounts
• Ensures accurate capitalization in accordance with company policy and IFRS
• Supports annual fixed asset audits and physical inventory counts
• Maintains monthly lease amortization schedules and reconciles lease liability and right-of-use asset balances

Staff Accountant

Solutions Engineer

• Provides pre-sales technical engineering support to Account Executives and clients as an integral part of the full sales process.
• Engages in opportunities as subject matter expert to design and scope complex solutions and components of Logicalis services.
• Participates in client pre-sales calls around Logicalis services; works with Account Executives to develop client proposals.
• Writes complex Statements of Work (SOWs) for Logicalis services.
• Drives sales process with focus on solution design phase.
• Prepares and performs product demonstrations.

Solution Architect – Enterprise Networking, Security

Procurement

• Manage the end-to-end contract lifecycle, including intake, drafting, review, negotiation, execution, amendments, renewals, and termination
• Handle first pass reviews of routine commercial agreements, such as NDAs and simple RFPs
• Ensure contracts comply with internal policies, regulatory requirements, and corporate governance standards
• Partner with Sales, Procurement, Finance, and Operations to streamline contracting workflows
• Administer company contract management systems and ensure accurate data entry and reporting
• Assist with management of all legal invoices, including tracking approved, paid, and actuals versus budget

Contract Management Specialist

Customer Success Manager

• Responsible for ongoing success and growth of Logicalis Managed Service offerings.
• Works cross-functionally with multiple internal teams to ensure alignment with customer objectives.
• Plays a crucial role in engaging with customers to track key success metrics and outcomes, and conduct periodic account reviews.
• Cultivates and maintains strong relationships with customers ensuring high levels of customer satisfaction and recognition of ROI, leading to growth opportunities and renewals.
• Works closely with customers to ensure they are satisfied with services received and improves upon areas of dissatisfaction.

• Provides pre-sales technical engineering support to Account Executives and clients
• Produces accurate designs and proposals for clients using Logicalis technologies
• Conducts assessments, studies, and analyzes data to recommend solutions
• Designs and configures complex solution components
• Prepares and performs product demonstrations
• Advises service delivery team to ensure successful implementation of solutions
• Builds credibility with clients by delivering on promises within established timeframes