Logicalis GmbH

Consultant

• Provides professional services delivery related to infrastructure consulting and implementation in Microsoft Azure
• Acts as a technical lead and provides subject matter expertise to clients
• Plans and executes Azure migration efforts and implements security posture improvements
• Delivers consultative-based knowledge transfer and documentation

Senior Professional Services Consultant – Azure

Accountant

• Maintains and updates the fixed asset ledgers using Sage FAS software
• Prepares and monitors monthly depreciation expense and reconciles fixed asset accounts
• Ensures accurate capitalization in accordance with company policy and IFRS
• Supports annual fixed asset audits and physical inventory counts
• Maintains monthly lease amortization schedules and reconciles lease liability and right-of-use asset balances

Staff Accountant

Solutions Engineer

• Provides pre-sales technical engineering support to Account Executives and clients as an integral part of the full sales process.
• Engages in opportunities as subject matter expert to design and scope complex solutions and components of Logicalis services.
• Participates in client pre-sales calls around Logicalis services; works with Account Executives to develop client proposals.
• Writes complex Statements of Work (SOWs) for Logicalis services.
• Drives sales process with focus on solution design phase.
• Prepares and performs product demonstrations.

Solution Architect – Enterprise Networking, Security

Procurement

• Manage the end-to-end contract lifecycle, including intake, drafting, review, negotiation, execution, amendments, renewals, and termination
• Handle first pass reviews of routine commercial agreements, such as NDAs and simple RFPs
• Ensure contracts comply with internal policies, regulatory requirements, and corporate governance standards
• Partner with Sales, Procurement, Finance, and Operations to streamline contracting workflows
• Administer company contract management systems and ensure accurate data entry and reporting
• Assist with management of all legal invoices, including tracking approved, paid, and actuals versus budget

Contract Management Specialist

Customer Success Manager

• Responsible for ongoing success and growth of Logicalis Managed Service offerings.
• Works cross-functionally with multiple internal teams to ensure alignment with customer objectives.
• Plays a crucial role in engaging with customers to track key success metrics and outcomes, and conduct periodic account reviews.
• Cultivates and maintains strong relationships with customers ensuring high levels of customer satisfaction and recognition of ROI, leading to growth opportunities and renewals.
• Works closely with customers to ensure they are satisfied with services received and improves upon areas of dissatisfaction.

• Provides pre-sales technical engineering support to Account Executives and clients
• Produces accurate designs and proposals for clients using Logicalis technologies
• Conducts assessments, studies, and analyzes data to recommend solutions
• Designs and configures complex solution components
• Prepares and performs product demonstrations
• Advises service delivery team to ensure successful implementation of solutions
• Builds credibility with clients by delivering on promises within established timeframes

Solution Architect – Cisco Wireless

Account Manager

• Responsible for the strategic management and growth of enterprise customers in the Datacenter and Hybrid Cloud domain
• Identify and analyze individual customer requirements and develop tailored infrastructure solutions
• Actively collaborate with leading technology partners such as NetApp, Oracle, Dell Technologies, Pure Storage, and others
• Manage the entire sales cycle – from lead generation and solution design to contract closing
• Coordinate internal resources (Presales, Consulting, Delivery) to ensure optimal customer solutions

Senior Sales / Key Account Manager – Datacenter – Hybrid Cloud

• You provide well-founded technical consulting to companies and develop innovative cyber resilience and storage solutions for new and existing projects.
• You create service specifications and service cost calculations — in both pre-sales and post-sales — thereby making a significant contribution to the quality of our proposals.
• You contribute to (proposal) presentations and present technical content clearly, coherently, and with convincing benefit-oriented arguments.
• You prepare projects in a structured and transparent way for the post-sales phase and either execute them yourself or hand them over professionally to the responsible teams.
• You develop technical tender documents and participate confidently in bidder meetings.

Solution Engineer – Hybrid Cloud

Brand Manager

• Ensure a high-quality, consistent corporate identity for Logicalis in Germany
• Professionally adapt global campaigns and brand assets for the German market
• Develop and design outstanding graphics, visuals, and layouts for the website, social media (especially LinkedIn), and marketing
• Support Sales and HR with professional, visually compelling templates and presentations
• Efficiently structure and optimize graphic requests using innovative tools and modern AI solutions
• Maintain and further develop the image and asset database, and perform quality control of all visual communications
• Video editing and creation of animations for social media
• Design white papers, case studies, and factsheets with a clear, modern aesthetic

Visual Content Manager

Network Engineer

• Design, implement, and maintain Network environments
• Day-to-day support of our customer’s Network environments
• Ability to perform both project and support work on the Cisco Networks environments
• Troubleshooting technical faults and providing satisfactory fixes to the customer
• Regularly update customers on the progress of faults by telephone and email
• Regularly update Logicalis ticketing system Service Now / Autotask with quality notes detailing progress and actions completed on open incidents, problems, and change requests
• Perform project-related duties regarding new and changing infrastructure deployments for clients
• Regularly update clients on the progress of incidents, problems, and changes by telephone and email
• Assisting, mentoring, and training less experienced engineers with technical escalations and upskilling
• Providing input to customer-facing Technical Incident Reports
• Capturing repeat faults and undertaking root cause analysis
• Proactive identification of fault trends
• Development of peer relationships with key suppliers
• Working closely with the Team Leader (TL) on continual improvement programs
• Provide technical expertise to TL and assist with technical skills evaluation of other engineers
• Work with the other departments to understand and share technical strategy
• Complete customer Change Requests, impact & risk analysis, implementing out-of-hours if required
• Provide technical consultancy to all other areas of the business to ensure the integrity, performance, and support of new opportunities that involve support
• Find technical solutions to problems where necessary and practical, without compromising the commercial viability of a new product
• Where required perform the ‘Lead Engineer’ role for some of LSA’s clients for support and projects
• To stay up to date and accredited with the current technologies
• Capturing repeat faults and undertaking root cause analysis

Senior Network Engineer – Palo Alto

• Design, implement, and maintain Network environments
• Day-to-day support of customer’s Network environments
• Ability to perform both project and support work on Cisco Networks environments
• Troubleshooting high-level technical faults and updating clients and stakeholders on progress
• Regularly update ticketing system Service Now / Autotask with quality notes
• Perform project-related duties for new & changing infrastructure deployments required by clients
• Assisting, mentoring, and training less experienced engineers with technical escalations and upskilling
• Providing input to customer-facing Technical Incident Reports
• Capturing repeat faults and undertaking root cause analysis
• Proactive identification of fault trends
• Working to industry-standard project methodologies
• Development & maintenance of low-level and high-level designs
• Development & testing of operability and supportability for new migrations
• Development of peer relationships with key suppliers
• Work closely with Team Leader on continual improvement programs
• Provide technical expertise to TL and assist with technical skills evaluation of other engineers
• Complete customer Change Requests, impact & risk analysis, and implement out-of-hours if required

Network Engineer, Palo Alto

• Manage indirect tax compliance across U.S. and Canadian jurisdictions
• Review and file indirect tax returns accurately and timely
• Maintain advanced knowledge of sales tax applications
• Collaborate with sales, billing, and operations to maintain compliance
• Assist with indirect tax audits and inquiries

Sales Tax Accountant

• Support the sales organization during the presales phase
• Handle tenders/RFPs in the Oracle and PostgreSQL environment
• Capture customer requirements and develop solutions taking the IT lifecycle into account (Plan, Build, Operate)
• Present and explain our solution portfolio at management level, especially for Oracle, PostgreSQL, Azure & Oracle Cloud (IaaS and PaaS)
• Prepare the technological foundations for proposals (SOW), including costing of hardware and software as well as the services required for implementation
• Contribute to the preparation of proposals and tender responses
• Manage proofs of concept
• Develop architecture concepts
• Derive optimal Oracle and PostgreSQL database architecture solutions for on-premises and cloud deployments
• Conduct workshops and webcasts on database topics for customers and sales teams

Solution Architect, Oracle Database Solutions

Bilingual

• Responsible for initial communication, documentation and triage of all customer incidents
• Supports end user service request fulfillment
• Responds and solves customer issues utilizing technology tools, procedures, and training
• Utilizes Service Now ticketing system for incident troubleshooting and service request fulfillment
• Escalates issues as needed
• Communicates frequently with customers and vendors
• May create technical documentation
• Understands and follows ITIL processes

Service Desk Technician – Bilingual Spanish/English

Project Manager

• Responsible for the planning and management of multiple projects through entire life cycle
• Leads IT Professional Services teams in design, planning, management, implementation, and delivery
• Planning, scheduling, and directing day-to-day activities of assigned engagements
• Oversees any third-party vendors or partners’ deliverables