LiveRamp

Senior Manager, Workplace Experience

LiveRamp

full-time

Posted on:

Location Type: Office

Location: San Francisco • California • New York • United States

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Salary

💰 $131,500 - $191,500 per year

Job Level

Senior

About the role

  • Program manage and execute Workplace programs and amenities, including but not limited to: Food and Beverage offerings, Guest and Visitor Services, Remote Offerings, Swag, Wellness Initiatives, and Events & Engagement.
  • Manage the day to day workplace office operations for all offices; reception, mail, and supplies.
  • Maintain the Workplace Experience internal intranet site as well as facilitate the Workplace session for new employee onboarding.
  • Lead & Manage all Site Leads across our Global Portfolio (San Francisco, New York City, Seattle, Little Rock, London and Paris) including; team development, coaching, task delegation, resource management, communication, goal setting, performance tracking, building team culture, feedback and recognition, administrative responsibilities, etc.
  • Support the Workplace Experience team OKRs and KPIs in line with LiveRamp’s company OKRs and build a high performing team with the highest levels of hospitality and service.
  • Ensure the workplace experience aligns with the company’s brand and culture; will include organizing special events and introducing elements that reinforce company values.
  • Support the Real Estate & Facilities manager as needed on maintenance or capital projects.
  • Manage vendor relationships, enforcing exceptional service and cost efficiency, as well as maintain associated contracts and payments and evaluate term renewals.
  • Prepare and manage forecasting and budgets for Global Workplace Programs.
  • Analyze financial data and manage budgets to drive cost savings and maximize ROI on workplace investments.
  • Conduct surveys or interviews to gather feedback on the workplace environment and employee satisfaction, as well as events, using that data to make improvements.
  • Commit to LiveRamp’s Diversity, Inclusion and Belonging goals and look for opportunities within your work streams.
  • Plan and execute internal company events such as milestone events (holiday party, summerramp), team-building activities & offsites, celebrations (i.e. cultural initiatives, holidays), town halls, or office openings. This may include traveling to other offices to execute.
  • Track event success by measuring attendance, engagement, feedback, and overall ROI, using the insights to improve future events.
  • Manage and assist each office Site Lead with local event execution, strategy, and resources on any in-office or virtual events.
  • Assist with external events such as client meetings, conferences, and networking events when needed.
  • Collaborate with various departments within LiveRamp, including Business Technology, Security, Legal, and Finance, to drive significant business results and forge robust partnerships.

Requirements

  • Over 10 years of experience in workplace management/operations, facilities, preferably within fast-paced, global tech environments.
  • A track record of impactful contributions, savings and innovation is essential.
  • A strategic, operational leader adept in change management, process and procedure.
  • Excellent communication and presentation abilities, with a knack for decision-making and influencing diverse stakeholder groups to achieve business goals.
  • Experience delivering presentations to C level executives.
  • A strong passion for leading and nurturing high-performing teams and fostering talent development.
  • Minimum management experience of no less than 6 direct reports.
  • Proven expertise in system implementation, process improvements, vendor management, and project execution.
  • Up to 35% travel may be required.
  • Extraordinary People Management skills and inclination towards people empowerment and accountability.
  • Ability to communicate professionally, both written and verbal with individuals at all levels of the organization.
  • Must have managed direct reports of no less than 8-10 people for long periods of time successfully.
  • Demonstrated commitment to LiveRamp's values.
Benefits
  • Work with talented, collaborative, and friendly people who love what they do.
  • We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
  • Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
  • Comprehensive benefits package designed to help you be your best self in your personal and professional lives.
  • Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
  • Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.
  • Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
  • A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
workplace managementfacilities managementvendor managementbudget managementfinancial analysisevent planningprocess improvementproject executionchange managementsystem implementation
Soft Skills
communicationpresentation skillsdecision-makinginfluencingteam leadershiptalent developmentpeople managementaccountabilitycollaborationfeedback