Live Nation Entertainment

Security Engineer

• Collaborate with the Third‑Party Risk Management team and the business to evaluate new applications and services, assess security controls, and ensure alignment with enterprise security requirements.
• Collaborate with IT teams to enforce security standards that enable secure technology solutions.
• Provide security guidance with a holistic view of how security configuration changes impact Security Operations , GRC compliance requirements, and Security Engineering workflows and tooling.
• Evaluate proposed application and platform configuration changes from business and Security Engineering teams, analyze their impact on the security posture and architectural standards , and make recommendations.
• Support cross-functional adoption of security controls for IaaS/PaaS/SaaS, including reference architectures and guardrails.
• Deliver security guidance related to creating and deploying network security controls such as firewall access control lists (ACLs).
• Assess changes in the external threat landscape using threat intelligence and collaborate with technology teams to guide the implementation of appropriate defensive controls.
• Teach, lead, and influence IT and security teams to incorporate security into enterprise and client-facing projects and applications.
• Assist in developing enterprise security standards aligned to industry frameworks (e.g. CIS Critical Security Controls), and partner with the business to ensure controls are clearly understood and effectively applied across technologies and use cases.
• Partner with the Cyber Security Product team to evaluate security tools to ensure they meet business needs, security requirements, and architectural standards. This includes assessing integration with existing systems and presenting clear, actionable recommendations to stakeholders.
• Use workflow automation platforms to streamline processes, reduce manual effort, and improve operational efficiency.

Senior Architect – Cyber Security

Product Designer

• Manage the execution of a portfolio of venue development projects to ensure the Live Nation design and business objectives are consistently met
• Bring a passion and understanding of architecture and design of high-occupancy assembly spaces
• Prepare concept designs, specifications, and presentations for projects
• Drive project development and documentation with external consultants and internal stakeholders
• Lead implementation of project design direction and standards
• Develop project scope, schedule, and cost, and review this with the business unit to ensure the project meets business objectives
• Monitor project progress to ensure alignment with set goals and timelines
• Review and analyze consultants’ construction documents to ensure design and programmatic alignment and identify potential constructability or coordination risks during preconstruction phase
• Collaborate with the Project Manager to monitor construction progress through on-site inspection and review
• Create furniture plans, select furnishings, prepare budgets and coordinate orders for projects with the Furniture Coordinator
• Work with Art, Branding, and Concept teams on development and implementation of venue art program.

Design Manager

Events

• Apply appropriate settings in our system to activate resale events, making them visible on our retail sites
• Apply links for proper inventory display on multiple resale platforms
• Verify event information for inventory listing
• Monitor/apply data changes as needed to ensure event integrity and accuracy
• Create/adjust artist and venue names as needed
• Track multiple events and settings for reporting purposes
• Troubleshoot and respond to customer needs
• Identify system updates for continued process improvements
• Maintain continuous inventory flow through the TMR systems
• Provide support coverage through on-call and adjusting work hours

Resale Event Management Specialist

Executive Assistant

• Executive administrative responsibilities - manage business calendar, schedule internal and external meetings, submit expense reports, coordinate travel for CEO
• Act as a point of contact for internal team, clients, and external partners
• Drafts committee and leadership agendas; coordinates preparation of agenda materials; prepares agenda packets
• Attends leadership meetings and electronically records meetings
• Prepares actions and motions into minutes for approval at next meeting
• Types correspondence and reports; drafts correspondence from rough notes
• Maintains confidential and administrative files
• Prepares extensive domestic and international travel arrangements;
• Attend and participate in company meetings, shows/events, as on-site support, and a representative of the company as required
• Purchases supplies for meetings and authorizes payment for travel, training, professional memberships, subscriptions, and vendors

• Complete order screening accurately and in a timely manner
• Identifying valid or fraudulent transactions
• Contacting customers via telephone to verify purchases
• Position does require regular inbound and outbound customer interaction via phone
• Identify and communicate potential process improvements in the fraud processes as needed
• Identify fraud patterns and communicate across team and to management
• Monitoring voicemail, e-mail, messages, and related information for support inquiries
• Maintain effective working relationships across internal and external departments, as necessary

Analyst, Fraud/Loss Prevention

Pricing Analyst

• Lead pricing strategy of Platinum inventory for assigned events
• Maximize incremental revenue and drive sales volume by efficiently managing ticket inventory through dynamic pricing
• Analyze historical data, secondary market sales and industry trends to develop competitive pricing strategy and provide insights on events in all markets
• Take ownership of and responsibility for assigned event on-sales
• Compile, record, and analyze statistical information as requested
• Provide detailed reporting on sales performance for individual shows and tours
• Collaborate with Tour Ticket Directors and Box Office Managers to ensure effective inventory control and process management throughout the sales cycle
• Ensure that all communication, both internal and external, is delivered in a timely, consistent, and professional manner
• Conduct consumer and purchase behavior analysis
• Proactively seek ways to improve team and business performance
• Perform other duties as assigned

Pricing Manager

Cloud Engineer

• Enhance and modernize the AWS platform to meet evolving Ticketmaster requirements
• Provide operational support for the global cloud platform, including partnering with development teams
• Design scalable, automated solutions for AWS account management in a multi-account environment
• Leverage AI development tools such as Claude Code to accelerate engineering workflows, automation, and troubleshooting
• Establish and improve governance capabilities including security automation, IAM, and access management
• Maintain and enhance Infrastructure as Code capabilities, primarily using Terraform
• Develop and operate GitOps-based workflows for infrastructure and platform delivery
• Assess application and service requirements and provide architecture recommendations
• Collaborate with Security, Network Engineering, and FinOps to improve cloud best practices
• Implement security and governance controls to support PCI compliance and ongoing audits
• Promote knowledge sharing across development teams on cloud capabilities and best practices
• Contribute to agile team practices
• Mentor junior engineers and collaborate on design and solutions
• Respond to and resolve incidents, and implement improvements to prevent recurrence
• Support technology strategy and platform alignment across teams
• Build proofs of concept in collaboration with platform and product teams
• Develop automation and tooling using Go, Python, or Shell
• Manage code, automation, and pipelines using GitLab and CI/CD workflows
• Participate in on-call rotation and after hours support as needed

Senior Cloud Engineer, Public Cloud

Research Scientist

• Lead end-to-end research projects focused on client (venue, promoter, sports team) needs, pain points, and opportunities, from study design through synthesis and stakeholder presentation
• Design and manage client-facing intercept survey programs and other continuous listening mechanisms that track experience quality and sentiment across key touchpoints in the client journey
• Build strong, credible partnerships with Product, Design, Engineering, Operations, and Sales teams, serving as the primary research voice for client-side priorities and informing product roadmap and go-to-market decisions
• Develop and maintain research frameworks and feedback loops that systematically translate client insights into actionable product and marketing decisions
• Apply advanced research methodologies across qualitative and quantitative approaches, including interviews, usability testing, surveys, concept validation, and journey mapping, tailored to a B2B client context
• Independently manage multiple research work streams with comprehensive project plans, clear timelines, and consistent quality standards
• Craft compelling research narratives and data visualizations that translate complex findings into clear, strategic recommendations for audiences from product managers to senior leadership
• Champion democratized research by establishing best practices, playbooks, and tools that enable cross-functional partners (PwDR) to conduct and apply research confidently and responsibly
• Contribute to the team’s AI research capabilities by identifying and piloting AI-assisted methods that improve research speed, scale, and quality
• Partner with other insights and analytics teams to triangulate behavioral data with primary research, creating a comprehensive view of the client experience
• Contribute to the team’s research strategy and prioritization process, demonstrating thought leadership and helping shape which client-focused research projects deliver the most strategic value
• Mentor junior researchers and non-researcher partners in research fundamentals, client research methods, and best practices

Senior Researcher, B2B

Customer Success Manager

• Support user and license administration, including creating and deactivating users, assigning permission sets, and assisting with access to integrated systems.
• Assist with security and compliance tasks, such as monitoring login history, updating permission sets, and validating field-level access.
• Monitor AI-driven sales tools and automations (email, chat, CRM prompts), reporting irregularities, performance issues, or opportunities for improvement.
• Maintain and update internal Salesforce training materials, ensuring documentation reflects current processes, features, and best practices.
• Maintain and update technical documentation, such as process guides, field definitions, and configuration notes.
• Assist with reports and dashboards, including creating and modifying basic reports, maintaining subscriptions, and supporting end-user reporting needs.
• Provide frontline Salesforce support to internal users by troubleshooting issues, answering process questions, and escalating complex cases when needed.
• Perform routine data operations, including data imports, updates, deduplication, and data hygiene tasks to maintain accuracy and consistency across the org.

Manager, CRM & Sales Operations

Compliance

• Lead end-to-end third-party risk management (TPRM) lifecycle: Due diligence and onboarding, Risk tiering and assessments, Contractual risk controls, Ongoing monitoring and offboarding
• Manage a team of risk analysts who: Evaluate risks associated with vendors, partners, and outsourced services, including financial, operational, compliance, and reputational risks, Conduct risk management for external websites and mobile applications, Support additional risk assessments as required
• Partner with other corporate teams to: Review security controls, vulnerabilities, and penetration testing results, Ensure data protection, privacy, and resilience standards are met, Drive a strong risk culture, ensuring accountability across first, second, and third lines of defense
• Mature and improve the program: Integrate third-party risk into broader enterprise risk and operational risk frameworks, Distribute assessment assignments and monitor progress to ensure SLAs are met across all risk levels, Support quality assurance by reviewing assessment documentation and identifying areas for process improvement, Track team metrics, backlog status, and stakeholder engagement levels for reporting, Lead team standups and serve as the primary point of contact for operational blockers or intake escalations, Identify opportunities for efficiency improvements, automation, and stakeholder engagement enhancements

Director of GRC Operational Risk Management

• Support user and license administration, including creating and deactivating users, assigning permission sets, and assisting with access to integrated systems
• Assist with security and compliance tasks, such as monitoring login history, updating permission sets, and validating field-level access
• Monitor AI-driven sales tools and automations (email, chat, CRM prompts), reporting irregularities, performance issues, or opportunities for improvement
• Maintain and update internal Salesforce training materials, ensuring documentation reflects current processes, features, and best practices
• Maintain and update technical documentation, such as process guides, field definitions, and configuration notes
• Assist with reports and dashboards, including creating and modifying basic reports, maintaining subscriptions, and supporting end-user reporting needs
• Provide frontline Salesforce support to internal users by troubleshooting issues, answering process questions, and escalating complex cases when needed
• Perform routine data operations, including data imports, updates, deduplication, and data hygiene tasks to maintain accuracy and consistency across the org

Manager – CRM & Sales Operations

• Provide frontline Salesforce support to internal users by troubleshooting issues, answering process questions, and escalating complex cases when needed.
• Perform routine data operations , including data imports, updates, deduplication, and data hygiene tasks to maintain accuracy and consistency across the org.
• Assist with reports and dashboards , including creating and modifying basic reports, maintaining subscriptions, and supporting end-user reporting needs.
• Monitor AI-driven sales tools and automations (email, chat, CRM prompts), reporting irregularities, performance issues, or opportunities for improvement.

Coordinator, CRM & Sales Operations

Data Engineer

• Design, develop, and maintain scalable ETL/ELT pipelines using Databricks, PySpark, Python, and SQL
• Optimize data workflows and SQL/Spark queries for performance, cost efficiency, and reliability
• Contribute to the design of our enterprise Data Lake and curated data assets
• Build robust ingestion frameworks, transformation logic, and reusable data engineering components
• Support data migrations and modernization efforts from legacy systems to cloud-based platforms
• Use AI coding copilots (Databricks Assistant, GitHub Copilot, SQL copilots) to accelerate development, code review, test creation, and documentation
• Automate repetitive tasks (schema evolution, config generation, logging templates, test data creation) with generative AI tools
• Leverage AI to auto-detect pipeline anomalies, data drift, quality issues, and performance bottlenecks
• Incorporate AI-assisted query optimization tools to improve Spark & SQL performance
• Collaborate cross-functionally with Product, data consumers to deliver high-quality data solutions
• Participate in Agile ceremonies & contribute to sprint planning & technical design discussions
• Mentor junior data engineers, promote best practices in AI-assisted data engineering
• Ensure strong documentation, standards adoption, & continuous improvement across the team.

Senior Data Engineer

3D Artist

• Participate actively in the creation and evolution of venue concepts for both new and existing entertainment and hospitality spaces from scalable concepts to bespoke ones
• Help translate brand identity, storytelling, business opportunities and operational needs into immersive 3D spatial experiences
• Develop compelling 3D concepts and renderings that accurately communicate design intent
• Materialize concepts into thoughtful interior environments with a strong understanding of atmosphere, lighting and moods, scale, materiality, and guest experience (fans and artists)
• Support the design and visualization of branded environments, including hospitality spaces, clubs, lounges, VIP environments, food & beverage concepts, and large entertainment venues
• Produce high-quality renderings, presentations, and visual assets

3D Visualization Concept Artist

• Lead Payment Card Industry Data Security Standards (PCI DSS) Assessments as an ISA
• Document assessment findings, provide gap analysis and recommendations for remediation
• Provide advice and guidance to business units in all areas relating to payment security, including PCI DSS (Payment Card Industry Data Security Standards) and security best practices aligned to Cyber Security strategy
• Liaise with external security assessment firms to ensure on-time completion of projects
• Assist in preparing formal presentations of compliance status and issues to business units and management.
• Partner with business units on the creation and collection of evidence in preparation for internal and external assessments
• Lead Quarterly Security Reviews (QSRs) with business teams to ensure applicable PCI DSS controls are being performed and maintained
• Advocate security best practice throughout the business
• Assist in responding to compliance queries from third parties, clients, client reps, legal, advanced product specialists on behalf of the company