LivaNova

Clinical Operations

• Assist with the management and execution of clinical studies in accordance with applicable regulations
• Coordinate project deliverables such as team meetings, budgets, and timelines
• Assist with the development and planning of clinical study strategies and protocols
• Oversee and provide clinical input for the design of Case Report Forms and electronic databases
• Assist with preparation of regulatory applications and documentation needed to conduct studies
• Monitor or co-monitor clinical study sites for compliance with approved study protocols
• Maintain accurate study tracking documents and systems
• Prepare and give clinical presentations as required
• Support Data Monitoring Committees if applicable
• Assist management of study vendors for compliance to study plans

Associate Clinical Project Manager

DevOps Engineer

• Manage Azure subscriptions, permissions, and DevOps organization settings.
• Maintain scalable build infrastructure using VMSS and self-hosted agents.
• Design and maintain pipelines for C/C++ firmware and Qt/C++ applications.
• Integrate testing, analysis, and packaging workflows.
• Administer Git repositories, branching strategies, and artifact lifecycle.
• Implement monitoring and alerting for pipeline health, resource performance, and failures.

DevOps Engineer, CI/CD

Customer Support

• Support case coverage for VNS Therapy System in the OR
• Collaborate with neurosurgeons and nurses
• Assist with VNS diagnostics, troubleshooting, and programming assistance
• Compliance with hospital credentialing and access requirements

Operating Room Support Specialist, Part Time

• Assist in the implantation of the Vagus Nerve Stimulator (VNS) Therapy System
• Support Operating Room staff in product-related matters intraoperatively
• Communicate effectively with neurosurgeons and nurses
• Ensure compliance with hospital credentialing and access requirements
• Travel to hospital facilities regularly to support case coverage

Operating Room Support Specialist – Part Time

Field Engineer

• Provide expert advice and assistance on the devices to distributors and customer representatives within the region
• Provide periodic on-the-job service training for end customer and distributor engineers
• Provide periodic on-site technical assistance to resolve difficult equipment and customer problems, especial for the key customers
• Support device/equipment installations; Be prepared to educate users and conduct demonstrations of our products
• Repair installations using remote access software and the internet
• Provide field-based technical advice and assistance to LivaNova Group employees and customers
• Repair, troubleshoot, and salvage damaged databases either at customer site or remotely
• Support new medical device connections and interfaces; obtain manufacturing specifications, download actual data stream, and advise programmers on required data point collection based on customer requests
• Troubleshoot customer owned equipment (computers) in relation to problems that arise following installation of software products
• Work with multiple customer department disciplines (Medical Records, IT/IS, Surgery, and Perfusion) to ensure all customer expectations are met following installation
• Train customers on the appropriate use of the equipment and software
• Develop FAQ documentation for LivaNova Group employees and customers
• Provide input to in-house groups with regards to product performance issues, technical troubleshooting tips, product improvement recommendations, etc.
• Be thoroughly knowledgeable and conversant on all products LivaNova manufactured and distributed equipment in his/her scope
• Have knowledge and expertise in certain product areas in his/her scope to be able to provide effective and timely technical advice and support to others
• Be the technical consultant on product development teams as needed
• Backup support to other Field Service reps as needed
• Initiate self-development to maintain proficiency on LivaNova products, changes in technologies and applicable regulatory requirements
• Provide periodic on-the-job training of new Field Service Representatives
• Comply with the compliance/ethic/code of conducts requirements of LivaNova Group; ensure people are conducting business in a fair and ethical fashion
• Complete timely paperwork, documentation, and administrative tasks per organizational policies and procedures
• Maintain an action plan of personal development and training through goals and objectives to maintain expertise and overall industry and product knowledge
• Be responsible for maintaining financial cost effectiveness within assigned territory
• Work effectively with coworkers, distributors, other departments and customers
• Support the field engineers from distributor companies with annual training, on-site help, phone call, etc.; Undertake normal management and selling work for the spare parts
• Contact customers and give the explanation, training and maintenance for them as they want.

Field Service Engineer

Product Manager

• Ensures that the Marketing requirements generated by the Strategic Marketing department are clear, properly supported by coherent vision, and understood by all relevant stakeholders;
• Accountable, together with the UX/UI, for defining the solution that meets the Strategic Marketing needs;
• Accountable for the creation and maintenance of the User Stories backlog (in close collaboration with the UX/UI and Business analysist)
• Ensure that the whole development team (UX/UI, SW Arc, Devs, QA, Tech Lead) have proper understanding of the domain and of the typical use cases
• Accountable for drafting initial user stories in close collaboration with the Business Analyst.
• Own the relationship with clients and deeply understand their processes, needs, pain points, and identify opportunities;

Senior Product Owner, SW MedTech

Systems Engineer

• Leading organization within systems engineering, risk management and design control including process improvement, best practices and tools for operational excellence.
• Managing, mentoring, coaching and developing Systems Engineering team for individual career development consistently with organization strategy.
• Collaborating with cross-functional teams, internal and external stakeholders to meet project objectives.
• Defining and decomposing design inputs into systems, subsystems and interfaces to enable each applicable function to design, verify and validate the product.
• Analyzing and comparing technological tradeoffs to enable cross-functional decisions including, for example, power budget, tolerance analysis, reliability analysis, error budget, design and supplier/component evaluations.
• Analyzing system risks and identifying appropriate risk control measures.
• Developing design verification and validation strategy in collaboration with functional owners to demonstrate that design outputs meet design inputs.
• Completing Traceability Matrices demonstrating that Design Outputs meet Design Inputs with objective evidence, e.g., design verification or validation reports.
• Identifying, investigating, planning, implementing and/or leading the disposition of defects, non-conformance investigation, Corrective Actions and Preventive Actions and/or Change Control.

Senior Manager, Systems Engineering

• Provide direct administrative assistance
• Perform general office functions to include but not limited to arranging meetings and conference calls, travel coordination, typing correspondence, filing, copying, faxing, and preparation of mailing documents and packages
• Assist with processing faxes, IWRFs, MDFs/PIQs, BRCs
• Assist/Process incoming and outgoing mail (EOS/NoBLE Letters to MD/Patients)
• Answering first-line CM Departmental calls/emails
• Answers questions relating to office or departmental operations and established policies and procedures
• Verifying Benefits and updating SFDC
• Perform other duties as may be required by the supervisor
• Maintain departmental files and documentation as required

Customer Service Analyst

Manager

• Provide strategic leadership and tactical execution of Health Economics, Market Access & Reimbursement (HEMAR) for LivaNova DACH
• Collaborate with country level commercial leaders to establish the HEMAR priorities for the DACH business
• Apply for reimbursement for new products and seek health economic solutions to drive adoption of LIVANOVA products into hospitals
• Engage with HEMAR stakeholders and participate in country level government affairs to monitor emerging opportunities and threats
• Lead on development of reimbursement applications for new products, identify evidence needs, input to pricing and determine the timing of applications
• Monitor and interpret health policy developments and engage with government affairs/advocacy bodies
• Support commercial functions by developing health economic value propositions and present them to customers/hospitals
• Identify opportunities to improve the adoption of LIVANOVA products
• Support training of local market sales professionals in health economics & market access principles
• Engage in EU HEMAR team development and share best practices

Senior Manager, Health Economics, Market Access, Reimbursement

Marketing

• Lead the U.S. and OUS patient marketing strategy for VNS therapy, focusing on awareness of drug-resistant epilepsy, treatment options, and the role of neuromodulation.
• Build patient journey maps that capture diagnostic delays, treatment barriers, emotional needs, and referral pathways to epileptologists and comprehensive epilepsy centers (CECs).
• Identify unmet patient needs across regions and shape campaigns that address access, stigma, diagnosis delays, and treatment understanding.
• Design cutting-edge Direct-to-Consumer (DTC) multichannel campaigns to generate qualified leads and accelerate adoption.
• Lead digital-first patient engagement strategies across web, social, search, email, paid media, and community channels that educate and motivate patients/caregivers to explore VNS therapy.
• Create compliant, empathetic educational content on epilepsy, treatment options, VNS therapy expectations, and patient stories.
• Build strategic alliances with global epilepsy advocacy groups, international federations, regional chapters, and patient communities.

Director, Global Patient Marketing – Epilepsy

Project Manager

• Responsible for managing overall projects or a subsection of a large-scale program
• Provides leadership to cross-functional teams to develop and execute strategies for new product development
• Reports team progress, project recommendations, and resolution of issues
• Conducts financial evaluation of projects
• Maintains positive and cooperative communication and collaboration with all levels of employees, customers, contractors and vendors

• Provide support to the installations
• Educate users and conduct demonstrations of LivaNova products
• Perform annual preventative maintenance on all equipment
• Resolve repairs using remote access software
• Provide field-based technical advice and assistance

• Reporting to the Director, Global Total Rewards
• Counsels and coaches management in EU/International Markets on global compensation practices
• Handle administer LivaNova equity plan
• Support the development of any compensation, benefits and/or equity-related trainings and policies

Senior Total Rewards Manager

Implementation Specialist

• Work side-by-side with customers to integrate the Essenz™ Patient Monitoring System
• Design, develop and deliver customer-focused technical support and training
• Collaborate with Cardiothoracic Surgeons, Perfusionists, Hospital IT leaders, and LivaNova Team Professionals
• Field-based role with 80% travel, requires being at hospital sites weekly

Technology Implementation Specialist, Cardiopulmonary

• Provide expert advice and assistance on the devices to distributors and customer representatives within the region
• Lead the Field Service Team and be involved in department planning
• Provide periodic on-site technical assistance to resolve difficult equipment and customer problems
• Drive customer satisfaction and provide technical training and support to distributor teams
• Perform installation, maintenance, troubleshooting, and technical support for medical devices

Associate Clinical Project Manager

DevOps Engineer, CI/CD

Operating Room Support Specialist, Part Time

Operating Room Support Specialist – Part Time

Field Service Engineer

Senior Product Owner, SW MedTech

Senior Manager, Systems Engineering

Customer Service Analyst

Senior Manager, Health Economics, Market Access, Reimbursement

Director, Global Patient Marketing – Epilepsy

Project Manager

Field Service Engineer

Senior Total Rewards Manager

Technology Implementation Specialist, Cardiopulmonary

Field Service Manager