LivaNova

Associate

• Support data request intake, issue management, and resolution tracking to ensure data-related requests and issues are effectively managed and addressed.
• Assist with data operations activities, including data validation, monitoring, maintenance, and routine data quality reviews.
• Contribute to the maintenance and improvement of data quality by investigating issues, supporting remediation efforts, and contributing to continuous improvement initiatives.
• Support with the development and maintenance of documentation, training materials, data definitions, and user resources that promote information fluency and data literacy across the organization.
• Coordinate and support data governance activities, including preparation of presentations, agendas, meeting materials, decision tracking, and follow-up actions for councils and working groups.
• Prepare reports, dashboards, and stakeholder communications while supporting strategic and operational initiatives led by the Data Management & Strategy team.

Data Team Associate

Product Designer

• Lead end-to-end UX for assigned products from discovery through delivery, ensuring user-centered, validated solutions.
• Conduct user research and testing with clinicians and patients; synthesize findings into clear requirements and improvements.
• Design and prototype interaction models, wireframes, and high-fidelity UIs to communicate intent and enable implementation.
• Maintain a scalable design system and production-ready specs to ensure portfolio-wide consistency and efficient handoffs.
• Collaborate cross-functionally with product managers, engineering, human factors, regulatory, legal, security, and marketing to align on safety, usability, and go-to-market needs.
• Elevate UI/UX best practices and methodologies by defining, documenting, and sharing standardized design processes, templates, and governance to ensure consistent, repeatable delivery.

Senior UI/UX Designer

Operations

• Assemble, test and/or inspect medical devices in compliance with company procedures
• Works within one of the following specialty areas: SMT, Test and Screen, BBFT, Seam Welding, Header Attach, Helicals Welding, Helical Completions, Lead Finals, Wands, Tablets, Packaging, Labeling, Ancillaries, Repro
• Ensure that work orders are completed on a timely basis
• Ensure traceability compliance by maintaining accurate production documentation
• Maintain accurate material inventory
• Identify possible process or product improvements
• Ensure all production activities are in full compliance with all regulatory, Quality System and GMP requirements
• Perform other duties as may be required by management

Operations Team Member

Director

• Develop and execute strategic initiatives aligned with organizational goals
• Create and manage dashboards to ensure proper metrics are in place throughout the organization
• Oversee the design and delivery of core services including patient status updates, EOS notifications, prior authorization assistance, and benefits verification
• Collaborate with external partners including healthcare providers and payors to ensure seamless patient support
• Establish and monitor performance metrics to drive productivity and inform strategic decisions
• Lead and manage the team, fostering a culture of accountability, collaboration, and excellence
• Set clear goals, monitor team performance, provide coaching and feedback, and conduct performance evaluations
• Recruit, onboard, and develop talent to build a high-performing organization
• Manage budgets and resources effectively to support departmental objectives
• Implement and monitor metrics to measure the effectiveness and impact of Patient Programs, identify trends and patterns, and make data-driven recommendations for improvements
• Establish and maintain a robust system for tracking and reporting Patient Programs metrics, including key performance indicators, progress towards goals, among other relevant business intelligence
• Utilize strong analytical, negotiation, and problem-solving skills to effectively address any challenges or barriers for the success of Patient Programs initiatives
• Facilitate clear communication within the team and across internal business teams, ensuring alignment.
• Partner with Commercial Operations peers and other internal teams on strategic initiatives.
• Stay current with industry trends, regulatory changes, and best practices.
• Ensure SOPs, training, and compliance standards are met across all patient-facing operations.
• Develop and enforce policies that ensure compliance with HIPAA and other healthcare regulations.
• Ensure team adherence to regulatory guidelines, privacy laws, industry best practices, the LivaNova Code of Ethics & Business Conduct and the LivaNova Human Imperatives.

Director, Patient Support

Compliance

• Own end-to-end labeling activities for Neuromodulation product portfolios, including updates, remediation, and lifecycle maintenance
• Lead EU MDR labeling activities, including gap assessments, remediation plans, and implementation
• Define and maintain global labeling strategies aligned with FDA, EU MDR, and international regulatory requirements
• Lead global translation and localization processes, including vendor management and oversight
• Support internal and external audits (FDA, Notified Body, MDSAP)
• Develop, review, and maintain product labeling documentation, including Physician and Patient Instructions for Use (IFUs), Package labeling and implant cards, Software UI text and labeling content
• Ensure labeling aligns with product requirements, intended use, and regulatory standards
• Manage labeling review, approval, and release processes, ensuring accuracy and compliance
• Own and maintain UDI strategy and implementation across all therapies, including DI/GTIN assignment and lifecycle management
• Coordinate with Operations, IT, and Supply Chain to ensure successful labeling implementation
• Define and oversee labeling verification and validation activities
• Collaborate with QA and verification teams to ensure labeling accuracy and completeness

Manager, Regulatory Labeling and Operations

Medical Science Liaison

• Establishes and maintains peer-to-peer relationships with health care providers, medical and scientific experts, and key opinion leaders (KOLs)
• Develops and maintains peer-to-peer collaborations and relationships with key stakeholders in the medical and scientific communities
• Develops an understanding of the regional landscape including specialties involved in care of patients
• Generates and executes tactical regional plans to provide needs based, value-added support of the medical and scientific community in line with company goals
• Supports clinical development initiatives including investigator-initiated research (IIR) and LivaNova-sponsored clinical studies and registries (e.g., site identification, trial recruitment, and presentation of final approved data)
• Collaborates with key internal and external stakeholders on Medical Affairs-led initiatives including publications, advisory boards, medical education (e.g., CME) opportunities, training, and speaker development
• Identifies, profiles, prioritizes and maps thought leaders in line with strategic initiatives and goals
• Supports external stakeholders with up-to-date medical information, robust disease expertise, and product information, including providing fair and balanced responses to requests for scientific information
• Communicates clinical insights on new data to inform clinical and market development strategy for the therapeutic area
• Serves as scientific peer-to-peer resource to external disease experts and internal stakeholders
• Trains internal stakeholders on key scientific and medical topics in relevant therapeutic area
• Maintains effective and appropriate communication among internal stakeholders while maintaining full compliance with relevant requirements
• Maintains accurate reporting and documentation of MSL action plans and key performance metrics

Senior Medical Science Liaison

• Develop and maintain peer-to-peer collaborations and relationships with key stakeholders in the medical and scientific communities.
• Develop an understanding of the regional landscape including specialties involved in care of patients.
• Generate and execute tactical regional plans to provide needs based, value-added support of the medical and scientific community in line with company goals.
• Support clinical development initiatives including investigator-initiated research (IIR) and LivaNova-sponsored clinical studies and registries (e.g., site identification, trial recruitment, and presentation of final approved data).
• Collaborate with key internal and external stakeholders on Medical Affairs-led initiatives including publications, advisory boards, medical education (e.g., CME) opportunities, training, and speaker development.
• Identify, profile, prioritize and map thought leaders in line with strategic initiatives and goals.
• Support external stakeholders with up-to-date medical information, robust disease expertise, and product information, including providing fair and balanced responses to requests for scientific information.
• Communicate clinical insights on new data to inform clinical and market development strategy for the therapeutic area.
• Serve as scientific peer-to-peer resource to external disease experts and internal stakeholders.
• Train internal stakeholders on key scientific and medical topics in relevant therapeutic area.
• Maintain effective and appropriate communication among internal stakeholders while maintaining full compliance with relevant requirements.
• Maintain accurate reporting and documentation of MSL action plans and key performance metrics.

Senior Medical Science Liaison, Obstructive Sleep Apnea

Clinical Specialist

• Provides clinical and product education to Healthcare Professionals on the full portfolio of LivaNova Cardiopulmonary products.
• Training sessions may be conducted in person or virtually and must align with all approved instructions for use.
• These sessions include coordinating hospital clinical and non-clinical demonstrations, in-person and virtual education programs, intra-operative case coverage, supporting product evaluations and ad hoc training when needed.
• The clinical specialist must both work independently within their role but remain highly collaborative with their team and company stakeholders (sales).
• Therefore, the individual must be able to work independently, work as collaborator and manage internal stakeholders, as well as manage their own time effectively.
• Provides clinicians and medical staff clear clinical instructions to ensure continuity of education and support related to all aspects of patient outcomes, in accordance with the product’s Instructions for Use (IFU).
• Coordinates, directs, and delivers clinical training programs on LivaNova products, as necessary and appropriate.
• Develops and maintains product knowledge excellence of the LivaNova CP portfolio of products.
• Professionally integrates into all accounts building trust and relationships and establishes strong rapport with customers.
• Collaborates weekly with key internal stakeholders for installations and evaluations, including the Clinical Specialist team, Field/Technical Service & Account Executives – working seamlessly in order to increase all team’s efficiency and time with the customer.
• Maintains a positive, proactive, customer service manner with customers and sales personnel during stressful situations.
• Will foster high trust relationships with customers, and all LivaNova team members.
• Takes a positive, proactive approach to solving complex and/or unusual clinical/therapy/technical problems.
• Foresees obstacles and plans accordingly for seamless execution.
• Assists Account Executives in urgent clinical needs and related product information
• Responsible for adhering to all regulatory and LivaNova policies to ensure patient safety and company responsibility.
• Develops and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity.
• Supports evaluations as needed within and account and supports sales strategies for capital equipment opportunities within accounts.
• Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to the product and its maintenance.
• Attends trade shows/conferences/congresses to maintain clinical expertise and current market state, as well as meet customer and support product discussions.
• Meets all requirements and maintain credentialing status in order to access accounts.
• Provides sales support when needed on clinical in-services, training and guidance to current or potential customers.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned.
• Collaborates with regional and global marketing teams as needed on ongoing projects, clinical discussion, program development and product development.
• Contributes to the development of all education programs both internally and externally.
• Support training of the sales team for new hires, ongoing education and product launches.
• Team player with a strong ability to collaborate amongst the clinical team as well as other teams within LivaNova (sales, technical service, marketing, quality etc).

Clinical Specialist, Cardiopulmonary

Representative

• Inspects, services, and repairs equipment
• Performs preventive maintenance within scheduled time frames
• Sells service business within the territory
• Provides corrective maintenance on equipment
• Ensures quality standards are met or exceeded
• Responsible for all assigned company assets
• Completes timely paperwork, documentation, and administrative tasks
• Maintains an action plan of personal development and training
• Works effectively with coworkers, departments, and customers
• Communicates accurate technical findings

Field Service Representative II, Cardiopulmonary

• Inspects, services, and repairs equipment on which training has been provided
• Performs preventive maintenance within scheduled time frames
• Sells service business within the territory
• Provides corrective maintenance on equipment
• Ensures quality standards are met or exceeded
• Responsible for all assigned company assets
• Completes timely paperwork and documentation
• Maintains personal development and training goals
• Responsible for maintaining financial cost effectiveness within territory
• Communicates accurate technical findings

Account Manager

• Achieve or exceed sales objectives and be accountable for daily management of Territory
• Engage onsite with epileptologists, neurologists, and neuroscientists
• Build and maintain productive professional relationships with customers
• Provide onsite surgical case coverage and follow-up support
• Lead weekly physician targeting meetings with regional manager

Territory Manager, Epilepsy

• Achieve or exceed sales objectives and be accountable for daily management of Key Account territory
• Establish and execute long-term strategy for Key Accounts
• Create and maintain business plans for Key Accounts and physician targeting plans for high-potential customers
• Collaborates with and leads TM/TS/MSLs in creation and execution of physician and account strategies using the business plan
• Engage onsite with epileptologists, neurologists, and neurosurgeons/surgeons with latest therapy information, clinical studies, etc. leading to patient identifications
• Identify barriers to VNS Therapy adoption and develop actions and plans to address and overcome the barriers, as appropriate
• Work daily with a high level of integrity and promote a diverse and inclusive workplace culture in both people and thought leadership that is consistent with LivaNova values
• Build and maintain productive professional relationships with customers

Key Account Manager, Epilepsy

QA Engineer

• Leads the supplier selection, evaluation and approval process by assessing manufacturing/ technology capabilities, supplier risk levels, Quality Management System compliance, etc.
• Serves as a core team member on component development teams by providing technical leadership and direction.
• Responsible for supplier process qualification, verification and validation activities
• Reviews supplier process changes for completeness, accuracy, and safety/effectiveness including the identification of all impacts and timely management of these changes with to ensure continued supply of parts
• Acts as business process owner for all supplier related nonconformance report (NCR) management system, including material review board (MRB) activities, monitoring the timeliness and effectiveness of the system and activities;
• Carries out supplier Quality Management System (QMS) and process audits
• Collaborates with suppliers on process manufacturing process improvement, process validation (TMV, IQ, OQ and PQ) and value enhancement opportunities.
• Ensures ongoing compliance per ISO 13485 and MDSAP requirements
• Collaborates with Purchasing and procurement functions to support business strategy initiatives including cost saving efforts, alternate sourcing, outsourced processes etc.
• Provides quality criteria (risk assessment, acceptance criteria, sample size, parameter definition) for receiving inspection activities;
• Ensures that procedures and processes are maintained and updated to be consistent with regulatory changes including the development of more efficient QMS processes and global QMS processes;
• Compiles and presents quality data to management as requested and in management review;
• Contributes to successful regulatory audits by coordinating back room / front room activities or serving as a subject matter expert;
• Supports enterprise resource planning controls and develop systems to ensure that parts and services are provided by approved sources
• Performs other duties as may be required by management.

Senior Supplier Quality Engineer

• Leads the supplier selection, evaluation and approval process by assessing manufacturing/ technology capabilities, supplier risk levels, Quality Management System compliance, etc.
• Serves as a core team member on component development teams by providing technical leadership and direction.
• Responsible for supplier process qualification, verification and validation activities.
• Reviews supplier process changes for completeness, accuracy, and safety/effectiveness including the identification of all impacts and timely management of these changes with to ensure continued supply of parts.
• Acts as business process owner for all supplier related nonconformance report (NCR) management system, including material review board (MRB) activities, monitoring the timeliness and effectiveness of the system and activities.
• Carries out supplier Quality Management System (QMS) and process audits.
• Collaborates with suppliers on process manufacturing process improvement, process validation (TMV, IQ, OQ and PQ) and value enhancement opportunities.
• Ensures ongoing compliance per ISO 13485 and MDSAP requirements.
• Collaborates with Purchasing and procurement functions to support business strategy initiatives including cost saving efforts, alternate sourcing, outsourced processes etc.
• Provides quality criteria (risk assessment, acceptance criteria, sample size, parameter definition) for receiving inspection activities.
• Ensures that procedures and processes are maintained and updated to be consistent with regulatory changes including the development of more efficient QMS processes and global QMS processes.
• Compiles and presents quality data to management as requested and in management review.
• Contributes to successful regulatory audits by coordinating back room / front room activities or serving as a subject matter expert.
• Supports enterprise resource planning controls and develops systems to ensure that parts and services are provided by approved sources.
• Performs other duties as may be required by management.

Supplier Quality Engineer

• Serves as a core team member on software/firmware product development teams by providing technical leadership and direction.
• Responsible for the risk management file, compliance with design control regulations, development of design requirements, architecture specifications, and design verification/validation.
• Chair the change control board within projects for change requests and defects identified during the course of development.
• Lead investigations of software/firmware related complaints, defects identified during development, or from manufacturing nonconformities, audit responses and CAPAs.
• Generates, maintains and updates risk management documentation throughout the life cycle of a product.
• Leads the post-market cybersecurity process by monitoring potential threats and initiating further review and analysis with security experts.
• Ensures compliance with software / firmware development and non-product software validation procedures.
• Contributes to successful regulatory audits by coordinating back room / front room activities or serving as a subject matter expert.

Data Team Associate

Senior UI/UX Designer

Operations Team Member

Director, Patient Support

Manager, Regulatory Labeling and Operations

Senior Medical Science Liaison

Senior Medical Science Liaison, Obstructive Sleep Apnea

Clinical Specialist, Cardiopulmonary

Field Service Representative II, Cardiopulmonary

Field Service Representative II, Cardiopulmonary

Territory Manager, Epilepsy

Key Account Manager, Epilepsy

Senior Supplier Quality Engineer

Supplier Quality Engineer

Senior Software Quality Engineer