Platform Engineer
Liquid Web
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Diagnose and resolve complex application and infrastructure issues, delivering timely and accurate solutions in a collaborative environment
- Design, implement, and support engineered solutions, platform services, and mission-critical systems
- Partner with customers and internal stakeholders to design solutions that meet functional, technical, and operational requirements
- Serve as an escalation point for advanced technical issues in alignment with team support policies
- Contribute technical expertise to cross-functional initiatives and interdepartmental projects
- Collaborate with third-party vendors to support and integrate key technologies
- Develop and maintain clear, scalable documentation for systems, products, and engineered solutions
- Facilitate knowledge sharing through training, documentation, and informal mentorship
- Participate in incident response, root cause analysis, and continuous improvement efforts
- Monitor, maintain, and audit software licensing and system compliance where applicable
- Support internal and external audits (e.g., licensing, security, compliance) as required
- Stay current on emerging technologies, platforms, and best practices to inform solution design and modernization efforts
- Other duties as assigned.
Requirements
- 4+ years of experience in systems engineering, infrastructure, or platform-focused roles
- Bachelor’s degree in a related field or equivalent practical experience
- Advanced experience administering and supporting server operating systems (Linux, Windows, macOS, or a combination)
- Strong background in identity management, directory services, and authentication systems
- Experience supporting database platforms and high-availability or fault-tolerant architectures
- Proficiency in scripting and automation for systems management (e.g., PowerShell, Bash, Python, or similar)
- Strong troubleshooting skills across applications, operating systems, and infrastructure layers
- Experience with issue tracking and project management tools (e.g., Jira or equivalent)
- Familiarity with version control systems (e.g., GitHub, GitLab, Bitbucket, or similar)
- Previous experience with large scale virtualization platforms (VMware,Openstack,Nutanix, etc.)
- Proven ability to balance customer needs with operational stability and best practices
- Ability to work independently on project-based work while collaborating effectively across teams
- Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly.
Benefits
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
systems engineeringinfrastructureplatform servicesserver operating systemsidentity managementdirectory servicesauthentication systemsscriptingautomationhigh-availability architectures
Soft Skills
troubleshootingcollaborationknowledge sharingcustomer focusindependent workcommunicationmentorshipproblem-solvingcontinuous improvementtechnical expertise