Customer Success Manager
Willowtree, LLC
National Sales Manager – Government/Utilities
Lincoln Electric
full-time
Posted on:
Location Type: Remote
Location: Remote • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Build and nurture high-level relationships with senior decision-makers in strategic accounts to foster loyalty and repeat business.
- Prospect, develop, and close new sales opportunities, expanding market share and boosting revenue through targeted strategies.
- Generate demand for aftermarket products and services by enhancing brand visibility and deepening customer engagement via targeted campaigns.
- Lead strategy sessions with customer leaders to adapt solutions to their evolving needs and industry trends.
- Partner with product and marketing teams to refine offerings based on market insights and direct customer feedback.
- Stay expert in all product lines; train and certify your team to ensure peak performance.
- Manage sales pipeline development, forecasting, and reporting to achieve sustainable growth targets.
- Provide regular performance updates and insights to internal stakeholders for aligned decision-making.
Requirements
- 5+ years in strategic, solution-based sales, ideally in utilities or government sectors.
- Demonstrated success in new business development, account expansion, and revenue growth.
- Outstanding relationship-building and collaboration with internal teams and external partners.
- Excellent verbal, written, and presentation skills to influence stakeholders and drive buy-in.
- Strong organizational skills to juggle priorities, meet deadlines, and maintain meticulous attention to detail.
- Flexibility for cross-time-zone travel and variable schedules to prioritize customer success.
- Proficient in Microsoft Office Suite and CRM tools (e.g., Salesforce).
- Entrepreneurial spirit with creative problem-solving, proactive initiative, and commitment to ongoing improvement.
- Cultural sensitivity for global interactions and alignment with company values.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
strategic salessolution-based salesnew business developmentaccount expansionrevenue growthsales pipeline developmentforecastingreporting
Soft skills
relationship-buildingcollaborationverbal communicationwritten communicationpresentation skillsorganizational skillsattention to detailflexibilitycreative problem-solvingcultural sensitivity
