Limitlessli

Systems Engineer

• Provide critical technical support in maintaining and improving business systems and operational workflows
• Troubleshoot system issues, resolving backend errors
• Ensure the accuracy and integrity of data across multiple platforms
• Investigate and resolve system errors and operational issues
• Troubleshoot backend processes and integrations between systems
• Work with APIs, data mappings, and system workflows
• Identify root causes of recurring technical or operational problems
• Coordinate with software vendors and internal teams to resolve issues
• Clean up and validate operational data
• Reconcile reports across systems to identify discrepancies
• Analyze inconsistencies and recommend corrective actions
• Lead or support projects from initiation through completion, managing timelines, priorities, and stakeholder communication
• Support implementation and improvement projects
• Assist with testing system updates and workflow changes
• Document processes, findings, and resolutions clearly
• Follow up consistently to ensure issues are fully resolved
• Communicate effectively with both technical and non-technical users
• Provide clear updates and status tracking on issues/projects
• Work collaboratively across departments
• Perform other duties as assigned.

Systems Operations Analyst

Account Manager

• Hold the client relationship, communication and reporting for assigned clients.
• Coordinate and oversee patient care plans in collaboration with physicians, therapists, and nursing staff.
• Manage MDS (Minimum Data Set) assessments to ensure timely and accurate submission in accordance with federal and state regulations.
• Review, monitor, and manage managed care authorizations, ensuring patients receive appropriate and approved services.
• Participate in triple check processes to ensure accuracy of billing, coding, and clinical documentation.
• Communicate regularly with insurance providers, patients, and families regarding care plans and coverage.
• Monitor patient progress, outcomes, and transitions of care to reduce readmissions and optimize quality of care.
• Maintain compliance with regulatory requirements, company policies, and professional standards.
• Serve as a resource for staff education and training related to managed care, MDS, and documentation standards.
• Assist with audits, reporting, and quality assurance initiatives.

Clinical MDS Account Manager

Medical writer

• Retrieve and compile patient medical records upon request from payers, auditors, legal entities, and internal departments
• Track and prioritize requests to ensure timely fulfillment in accordance with HIPAA and organizational policies
• Coordinate with clinical and administrative staff to locate missing documentation as needed
• Provide the necessary documentation to the clinical compliance officer for review
• Adhere to all applicable federal and state laws, including HIPAA, related to privacy and release of information
• Ensure secure transmission of medical records and maintain records of all disclosures and requests
• Maintain logs of medical record requests and responses
• Generate reports on request fulfillment, turnaround times, and compliance trends

Clinical Documentation Specialist

Spanish

• Contact caregivers prior to or during scheduled visits to confirm arrival at the patient’s home.
• Ensure caregivers have the current and appropriate patient Plan of Care.
• Email or securely transmit care plans and related documentation to caregivers when necessary.
• Document all communication, follow-ups, and care coordination activities accurately in the EMR system.
• Escalate patient care concerns, missed visits, or compliance issues to the appropriate clinical supervisor.
• Maintain HIPAA compliance and patient confidentiality at all times.
• Support continuity of care and timely coordination between field staff and office personnel.
• Assist with basic care coordination and administrative nursing tasks as assigned.

US Registered Nurse – Spanish

Data Analyst

• Build and establish the company’s business intelligence and reporting infrastructure.
• Develop and maintain recurring weekly, monthly, quarterly, and annual reporting packages for internal leadership and external clients.
• Consolidate and analyze data from multiple systems, spreadsheets, databases, and operational platforms.
• Translate complex datasets into clear narratives that drive action and business outcomes.
• Identify trends, patterns, gaps, forecasting opportunities, and performance drivers across the organization.
• Design and maintain executive dashboards and visual reporting using Power BI.
• Create compelling visual presentations and data storytelling tools for client-facing and leadership meetings.
• Develop KPI scorecards and performance measurement frameworks.
• Standardize reporting methodologies and visualization best practices.
• Partner with Operations to monitor delivery performance and operational efficiency.
• Support Finance with financial reporting, forecasting, productivity analytics, and business performance metrics.
• Collaborate with Marketing to analyze campaign performance, pipeline trends, and growth opportunities.
• Support Talent Acquisition with recruiting analytics, workforce planning, sourcing effectiveness, and staffing metrics.
• Serve as a trusted advisor to leadership by presenting recommendations supported by data.
• Establish reporting standards, documentation, and data integrity processes.
• Improve data quality and automate manual reporting processes where possible.
• Recommend tools, workflows, and technologies to mature the analytics function.
• Build scalable reporting solutions to support company growth.

Data Analyst, Power BI, Business Intelligence

Manager

• Design, implement, and optimize all operational workflows across the telehealth organization.
• Build scalable processes to support rapid growth while maintaining exceptional patient and provider experiences.
• Develop and oversee key performance indicators (KPIs), dashboards, and operational reporting.
• Establish operational infrastructure, policies, procedures, and best practices from the ground up.
• Identify operational bottlenecks and implement solutions that improve efficiency and profitability.
• Partner with executive leadership to develop and execute strategic growth initiatives.
• Support business expansion efforts including new service lines, provider recruitment, and market growth.
• Build operational frameworks capable of supporting significant increases in patient volume and provider capacity.
• Drive initiatives that contribute to revenue growth, margin improvement, and EBITDA expansion.
• Lead cross-functional projects focused on scalability and organizational effectiveness.
• Oversee daily operations of the telehealth practice, ensuring seamless patient care delivery.
• Manage provider onboarding, credentialing, scheduling, and performance management processes.
• Develop staffing models to support growth while maintaining operational efficiency.
• Monitor patient satisfaction, access metrics, and service quality standards.
• Collaborate with clinical leadership to optimize provider productivity and patient outcomes.
• Evaluate, implement, and optimize telehealth platforms, EHR systems, CRM tools, and operational technologies.
• Lead technology integrations that improve workflow efficiency and patient engagement.
• Partner with vendors and internal stakeholders to ensure system performance and scalability.
• Utilize data analytics to drive operational and business decisions.
• Develop operational budgets and monitor performance against financial targets.
• Analyze operational metrics to identify opportunities for revenue enhancement and cost optimization.
• Support forecasting, workforce planning, and resource allocation activities.
• Drive initiatives that improve operational efficiency and contribute to EBITDA growth.
• Ensure compliance with state and federal healthcare regulations, telehealth requirements, HIPAA, and payer guidelines.
• Establish quality assurance programs and operational audits.
• Maintain readiness for regulatory reviews and accreditation requirements.
• Implement risk management and compliance monitoring processes.

Telehealth Practice Manager

Auditor

• Verify patient clinical information ensuring compliance with program guidelines
• Ensure data is categorized correctly
• Fill in missing information within documentation when necessary
• Report discrepancies or flag any issues for further review