Systems Operations Analyst

Limitlessli

Systems Operations Analyst role providing technical support in maintaining operational workflows at Limitlessli. Involves troubleshooting, data integrity, and collaboration with teams for system improvements.

Posted 7/6/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide critical technical support in maintaining and improving business systems and operational workflows
Troubleshoot system issues, resolving backend errors
Ensure the accuracy and integrity of data across multiple platforms
Investigate and resolve system errors and operational issues
Troubleshoot backend processes and integrations between systems
Work with APIs, data mappings, and system workflows
Identify root causes of recurring technical or operational problems
Coordinate with software vendors and internal teams to resolve issues
Clean up and validate operational data
Reconcile reports across systems to identify discrepancies
Analyze inconsistencies and recommend corrective actions
Lead or support projects from initiation through completion, managing timelines, priorities, and stakeholder communication
Support implementation and improvement projects
Assist with testing system updates and workflow changes
Document processes, findings, and resolutions clearly
Follow up consistently to ensure issues are fully resolved
Communicate effectively with both technical and non-technical users
Provide clear updates and status tracking on issues/projects
Work collaboratively across departments
Perform other duties as assigned.

Requirements

What you’ll need

Ability to exemplify the Highview core values such as Collaboration, Excellence, Integrity, Empowerment and Responsiveness
Experience working with APIs and system integrations
Ability to troubleshoot backend/system issues
Experience with Microsoft-based environments and business applications
Strong Excel skills
Data reconciliation and cleanup experience
Understanding of relational data and workflows
Project management experience, including planning, tracking, and seeing initiatives through to completion
Strong analytical and problem-solving skills
Excellent follow-up and accountability
Organized and detail-oriented, with the ability to manage multiple projects/issues simultaneously
Able to investigate independently and escalate appropriately
Strong English comprehension and written/verbal communication skills
Ability to maintain confidentiality of conversations, data records, files, and other vital information

Benefits

Comp & perks

Flexibility of working from home
Collaboration with an international team

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Troubleshooting Backend IssuesData CleanupRelational Data UnderstandingSystem Workflow AnalysisOperational Issue Resolution

Soft Skills

CollaborationAttention to DetailEffective CommunicationAccountabilityOrganizational Skills