Marketing Assistant Intern – Music and Entertainment
MXDWN.COM
Customer Lifecycle Marketing Manager
Limble CMMS
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $115,000 per year
Job Level
Mid-LevelSenior
About the role
- Develop and optimize the customer journey: Build targeted campaigns for every stage of the customer lifecycle—onboarding, engagement, renewal, and advocacy.
- Drive customer engagement and product adoption: Leverage data insights to craft strategies that boost adoption, satisfaction, and retention.
- Design cross-sell and upsell programs: Partner with Product and Sales to identify key opportunities and launch campaigns.
- Create compelling customer content: Work with Product Marketing to produce customer-focused content.
- Collaborate across teams: Partner with GTM, Customer Success, and Product teams to ensure consistent messaging and alignment on retention goals.
- Measure and report success: Define and analyze KPIs to evaluate program effectiveness and share insights.
- Champion the voice of the customer: Collect feedback, track behavior, and document success stories.
Requirements
- 3–5 years of experience in lifecycle or customer marketing in B2B SaaS.
- Proven success developing campaigns that drive adoption, retention, and expansion.
- Strong analytical skills with the ability to interpret customer data and translate it into actionable insights.
- Excellent written and verbal communication skills, with the ability to craft engaging, customer-focused content.
- Background in SaaS and B2B spaces.
- Familiarity with customer journey mapping, churn analysis, and customer health scoring.
- Highly organized and capable of managing multiple projects simultaneously in a fast-paced environment.
Benefits
- Fully remote position
- Stock options
- Flexible PTO + 11 paid company holidays
- Paid parental leave
- Health, Dental, and Vision insurance
- Employer-paid life and short-term disability coverage
- 401(k) with company match
- Monthly wellness stipend
- Professional development stipend
- Pet insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer journey mappingchurn analysiscustomer health scoringcampaign developmentdata analysisKPI definitioncustomer engagement strategiesproduct adoption strategiescontent creationB2B SaaS marketing
Soft skills
analytical skillswritten communicationverbal communicationorganizational skillsproject managementcollaborationcustomer advocacystrategic thinkingcreativityattention to detail
