Limble CMMS

Customer Success Manager

• Deliver value and drive adoption across our customer base
• Act as a product specialist to manage customer engagements and work in tight partnership with the customer
• Lead new customer onboarding and implementation process while working in close conjunction with Sales and Account Management teams
• Proactively drive improvements for the onboarding process to reduce the time to onboard and improve the customer experience
• Set strategic direction in customer's use of Limble CMMS to address business challenges via Limble CMMS best practices
• Provide additional training, education, and documentation to drive long term customer success
• Set outcomes and measurable objectives with the customer
• Hold customer and Limble CMMS accountable to delivering against goals and measurements of success
• Identify opportunities and risks within customer’s organization, and present recommendations & solutions
• Facilitate conversations with customers through a variety of tactics to ensure the customer is on track to seeing maximal value from the Limble CMMS product
• Proactively escalate at-risk customers and ensure internal visibility by providing updates, status reports, and next steps on a regular cadence through our communication channels

Account Manager

• Drive account expansion through upselling, cross-selling, and expanding Limble across new locations within your book of business
• Build and maintain strong executive relationships, positioning Limble as a trusted partner that delivers measurable ROI
• Develop and execute strategic account plans, including leading Executive Business Reviews
• Collaborate with Customer Success, Product, and other internal teams to ensure growth, enhance the customer experience, and influence roadmap priorities
• Maintain accurate forecasting and reporting in CRM systems to provide visibility into pipeline and growth opportunities.

Marketing

• Develop and optimize the customer journey: Build targeted campaigns for every stage of the customer lifecycle—onboarding, engagement, renewal, and advocacy.
• Drive customer engagement and product adoption: Leverage data insights to craft strategies that boost adoption, satisfaction, and retention.
• Design cross-sell and upsell programs: Partner with Product and Sales to identify key opportunities and launch campaigns.
• Create compelling customer content: Work with Product Marketing to produce customer-focused content.
• Collaborate across teams: Partner with GTM, Customer Success, and Product teams to ensure consistent messaging and alignment on retention goals.
• Measure and report success: Define and analyze KPIs to evaluate program effectiveness and share insights.
• Champion the voice of the customer: Collect feedback, track behavior, and document success stories.

Customer Lifecycle Marketing Manager

Full-stack Engineer

• Designing, building, testing, and delivering medium-to-large features end-to-end
• Writing clean, scalable code with React (and supporting frameworks)
• Optimizing user workflows to create a streamlined experience across web and mobile
• Integrating with AWS services, third-party APIs, and sensor/SCADA data sources
• Identifying risks, proposing improvements, and mentoring peers through reviews
• Work closely with data engineers and data scientists to deliver unique value propositions
• Helping shape how we build products from a growing proprietary dataset

Software Engineer II

QA Engineer

• Develop, and maintain automated test frameworks and test suites using Playwright and TypeScript for both UI and API testing.
• Develop comprehensive test plans and test cases based on software requirements and design specifications.
• Implement and execute automated tests across various test levels (e.g., end-to-end, integration, component).
• Perform thorough API testing using tools like Postman and automate API testing using Playwright.
• Integrate automated tests into the CI/CD pipeline to enable continuous testing and faster feedback cycles.
• Analyze test results, identify defects, and work closely with development teams to resolve issues.
• Contribute to the improvement of testing processes, tools, and methodologies.
• Collaborate with other QA engineers and other stakeholders to iterate on projects
• Stay up-to-date with the latest industry trends and technologies in software testing and automation.

QA Engineer II

Product Operations

• Build and lead the Product Operations function to support product strategy, execution, and measurement.
• Establish and refine product management processes, including roadmapping, prioritization, release management, and launch readiness.
• Implement and refine scalable tools and systems to centralize product information and reporting.
• Create onboarding programs and repeatable playbooks to ensure consistency and speed-to-impact for product teams.
• Define and embed best practices for discovery, roadmap hygiene, retrospectives, and GTM enablement.
• Drive annual and quarterly product planning cycles, ensuring roadmaps are strategically aligned and grounded in customer and market insights.
• Ensure seamless alignment with GTM functions on pricing, packaging, positioning, enablement, and customer communications.
• Build scalable systems for collecting, categorizing, and prioritizing customer feedback, ensuring insights flow into strategy and executive decision-making.
• Identify bottlenecks and inefficiencies, and implement improvements that increase velocity without adding bureaucracy.
• Define and enforce organizational readiness frameworks for major launches, ensuring cross-functional coordination.
• Define and manage key product performance metrics to track adoption, engagement, retention, and revenue impact.
• Enable data-driven decision-making through accessible analytics, reporting frameworks, and executive dashboards.
• Partner with Finance to model product investments, pricing impacts, and ROI.
• Build frameworks to measure adoption and expansion impact across customer segments.
• Implement and manage Voice of Customer practices such as advisory boards, feedback loops, and early adopter programs.
• Ensure product operations processes directly support growth and retention objectives (ARR, NRR, churn, expansion).
• Serve as the connective tissue across Product, Engineering, Design, and GTM to drive alignment and execution.
• Build and maintain strong relationships across teams, surfacing risks, dependencies, and opportunities proactively.
• Mentor and coach product managers and operations professionals, strengthening skills in strategy, execution, and stakeholder management.
• Lead and manage a high-performing team with clear objectives, feedback, and professional development support.
• Act as a trusted advisor to the Product leadership and broader executive teams, distilling complex data into clear narratives that drive alignment.

Director, Product Operations

Account Executive

• Drive revenue growth by acquiring and managing strategic enterprise accounts
• Identify, engage, and cultivate relationships with large organizations to solve complex maintenance challenges
• Source and actively drive a robust sales pipeline; manage and grow pipeline to meet sales targets
• Develop and execute strategic sales plans to expand Limble’s enterprise market presence
• Identify and engage key decision-makers; generate and qualify leads using various sales techniques and channels
• Perform consultative selling; present tailored solutions demonstrating value and ROI of Limble
• Lead complex sales negotiations and close high-value deals; ensure contracts serve client and company interests
• Collaborate with sales development, marketing, solution engineering, product, and customer success teams
• Maintain accurate records of sales activities and pipeline status; provide regular updates and forecasts to sales leadership

Enterprise Account Executive

Accounts Payable

• Develop and implement procurement policies, procedures, and best practices with a focus on automation and scalability
• Partner with FP&A and department leaders to forecast purchasing needs, manage budgets, and evaluate vendor proposals
• Manage the full procurement lifecycle: vendor selection, contract negotiation, purchase order creation, and compliance
• Support department managers in building and maintaining strong vendor relationships to secure favorable terms, pricing, and service quality
• Leverage expense software (e.g., Tropic, BILL, Divvy, or similar tools) to improve visibility and reduce manual work
• Analyze spend data, identify cost-saving opportunities, and recommend process improvements
• Oversee the AP cycle, including invoice intake, approval workflows, and payment execution
• Implement automation solutions for invoice capture, approvals, and payment runs
• Ensure AP processes are compliant with company policies, GAAP, and internal controls
• Respond to audit requests and provide AP-related documentation in a timely manner
• Ensure all bills are entered promptly during the close process, supporting accurate accruals and prepaid software reporting on a monthly basis
• Partner with FP&A to provide timely AP insights for budget tracking and forecasting
• Act as the main point of contact for vendor inquiries and provide cross-departmental AP support

Accounts Payable and Procurement Manager

Sales

• Actively coach, train, and develop team of Account Executives
• Run weekly 1-on-1s with each direct report to help them overcome roadblocks and chart their long-term career growth
• Consistently coach and train Account Executives to exceed their quotas
• Focus on driving a "solution selling" and "value selling" culture
• Help sales reps improve closing %, quota attainment, discovery, presentation skills & master the sales process
• Document the training, team-building, and sales process plays that work and share them with your colleagues
• Monitor team KPIs and proactively identify actions to improve each month
• Demonstrate a "never quit" attitude and instill tenacity and resilience in your team
• Analyze team performance data to suggest scalable improvements to core sales processes and sales training
• Ensure Account Executives accurately forecast, update pipeline, and document activities in CRM
• Design, develop, deliver and revise training programs for new and existing Account Executives in partnership with the Enablement team

Sales Manager

Sales Development Rep

• At Limble: provide CMMS software to optimize maintenance operations and asset performance
• About the role: Outbound Sales Development Representative at a fast-growing startup
• Prospect, educate, and qualify leads to create sales-ready opportunities
• Make strategic outbound calls & emails daily
• Master the ability to tell the Limble story
• Align Limble solutions with prospect's business objectives & needs
• Collaborate with Account Executives to schedule discovery calls and product demonstrations
• Stay knowledgeable of industry and technology landscape to be a trusted resource
• Acquire key prospect data from conversations, the web, and other sources
• Ensure clean and accurate data is entered and maintained in CRM
• Achieve or exceed monthly quotas of qualified appointments/demos scheduled and deals closed