Lightcast

Data Analyst

• Analyze, evaluate, and improve the quality of multilingual text classifier outputs.
• Partner with linguistics and engineering teams to develop and refine language-specific parsers.
• Translate and validate taxonomy content such as Skills, Titles, and Occupations from English to Arabic (and/or Arabic to English as needed).
• Identify patterns in data errors and contribute to ongoing improvements in rules, logic, and workflows.
• Document findings clearly and follow established processes to ensure consistency and quality.

Data Analyst, Arabic Dialects

Account Manager

• Own retention and renewal outcomes for a defined book of business, with direct accountability for renewal rates and churn prevention.
• Lead renewal strategy well in advance of contract end dates, including value articulation, usage analysis, pricing discussions, and renewal recommendations.
• Manage and negotiate renewals across annual and multi-year contracts, partnering with Sales and Legal as needed to close agreements.
• Identify and mitigate renewal risk early through proactive account planning and stakeholder engagement.
• Build trusted advisor relationships with key client stakeholders, including executive and institutional decision-makers.
• Lead structured account planning, including QBRs, success plans, and forward-looking roadmaps tied to renewal outcomes.
• Anticipate client needs and guide institutions in leveraging data and analytics to achieve strategic goals.
• Ensure successful onboarding, adoption, and time-to-value to support long-term retention.
• Monitor account health and usage trends, intervening when engagement or outcomes fall below expectations.
• Partner cross-functionally to resolve issues that could impact renewal or long-term account health.
• Identify and advance expansion, cross-sell, and upsell opportunities aligned to client needs and institutional priorities.
• Support expansion conversations while maintaining ownership of the overall client relationship.

Account Manager, Customer Success – Retention & Renewals

• Analyze, evaluate, and improve the quality of multilingual text classifier outputs.
• Partner with linguistics and engineering teams to develop and refine language-specific parsers.
• Translate and validate taxonomy content such as Skills, Titles, and Occupations from English to Mandarin h (and/or Mandarin to English as needed).
• Identify patterns in data errors and contribute to ongoing improvements in rules, logic, and workflows.
• Document findings clearly and follow established processes to ensure consistency and quality.

Data Analyst, Mandarin

Research Analyst

• Perform advanced quantitative analysis using Lightcast workforce data, client datasets, and external sources to address real-world workforce, economic, and talent strategy questions
• Build, clean, and manipulate complex datasets using SQL, Python, and related analytical tools
• Apply economic and labor market principles to interpret trends, evaluate tradeoffs, and develop insight-driven conclusions
• Translate complex analysis into clear, compelling narratives aligned to client needs and use cases
• Create high-quality reports, visualizations, and presentations
• Partner with project leads and client-facing teams to scope analyses, refine research questions, and ensure outputs support decision-making
• Present findings to clients and internal stakeholders, responding to questions and refining analysis as needed
• Contribute to a collaborative team culture by sharing knowledge, reviewing peer work, and supporting collective learning

• Analyze, evaluate, and improve the quality of multilingual text classifier outputs.
• Partner with linguistics and engineering teams to develop and refine language-specific parsers across Danish, Swedish, and Norwegian.
• Translate and validate taxonomy content such as Skills, Titles, and Occupations (primarily English ↔ Scandinavian languages as needed).
• Identify trends and patterns in data errors and contribute to ongoing improvements in rules, logic, and workflows.
• Document work clearly and follow established processes to ensure consistency, quality, and accuracy.

Data Analyst, Danish, Swedish, Norwegian

• Analyze, evaluate, and improve the quality of multilingual text classifier outputs.
• Partner with linguistics and engineering teams to develop and refine language-specific parsers.
• Translate and validate taxonomy content such as Skills, Titles, and Occupations from English to Portuguese (and/or Portuguese to English as needed).
• Identify patterns in data errors and contribute to ongoing improvements in rules, logic, and workflows.
• Document findings clearly and follow established processes to ensure consistency and quality.

Data Analyst, Portuguese

• Analyze, evaluate, and improve the quality of multilingual text classifier outputs.
• Partner with linguistics and engineering teams to develop and refine language-specific parsers.
• Translate and validate taxonomy content such as Skills, Titles, and Occupations from English to Dutch (and/or Dutch to English as needed).
• Identify patterns in data errors and contribute to ongoing improvements in rules, logic, and workflows.
• Document findings clearly and follow established processes to ensure consistency and quality.

Data Analyst, Dutch

Director

• Lead the go-to-market strategy for APIs, data shares, and partner integrations, including positioning, packaging, and launch execution.
• Identify and prioritize high-value integration opportunities with enterprise and HR tech platforms.
• Partner with Sales, Partnerships, and Marketing to drive API- and integration-led revenue growth.
• Translate customer and partner needs into clear product requirements, technical roadmaps, and business outcomes.
• Oversee the full lifecycle of API and data-sharing products—from concept to adoption and continuous improvement.
• Champion developer experience and high-quality documentation in partnership with Product Operations.
• Lead and mentor a small team of Product Managers focused on APIs, data shares, and integrations.
• Collaborate across Product, Engineering, Data Science, Security, Legal, Sales, and Partnerships to deliver scalable, secure solutions.
• Ensure compliance with data governance and security standards (ISO-27001, GDPR, CCPA, etc.).
• Support Sales and Customer Success teams in complex integration and enterprise deals.

Director of API's – Data Shares

Technical Product Manager

• Develop and maintain a deep understanding of Lightcast data products, platform integrations, and client needs, serving as an expert on how our data is consumed and shared.
• Own and manage the backlog by translating product manager requirements into epics, user stories, and acceptance criteria, ensuring the engineering team is unblocked and shipping reliably against roadmap commitments.
• Operate and optimize data listings and entitlements across Snowflake Secure Shares/Marketplace, Databricks Delta Sharing/Marketplace, BigQuery Analytics Hub, and S3-based delivery, ensuring new and updated datasets are published within agreed SLAs.
• Define and enforce data contracts, including schemas, versioning, and deprecation playbooks, to prevent breaking changes and provide clear migration paths.
• Partner with Security, Legal, and Governance teams to bake in compliance related to PII handling, access control, lineage, and auditability, keeping all shares auditable and secure.
• Coordinate product launches by owning changelogs, migration notes, documentation, and internal enablement, while also managing incident triage and RCAs for the data shares surface area.
• Monitor and evaluate data quality by setting thresholds for freshness, null values, and duplicates, ensuring high standards for customer reliability and trust.
• Drive platform expansion by increasing listings, active consumers, and supported platforms quarter over quarter, demonstrating measurable growth in adoption and usage.