Assistant Clinical Manager – NP
LifeMD
full-time
Posted on:
Location Type: Remote
Location: California • New York • United States
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Salary
💰 $165,000 - $170,000 per year
About the role
- Supervise and support a team of Nurse Practitioners delivering telehealth care across multiple specialties
- Provide real-time clinical guidance and escalation support for complex patient cases
- Ensure adherence to evidence-based guidelines and company clinical protocols
- Promote a culture of patient safety, quality, and continuous improvement
- Assist in onboarding, training, and ongoing education of NPs
- Conduct performance evaluations, chart reviews, and competency assessments
- Mentor clinicians to improve clinical decision-making, documentation, and patient experience
- Address performance concerns and support corrective action plans
- Perform routine chart audits for quality, compliance, and documentation accuracy
- Ensure compliance with state-specific regulations, licensure requirements, and telehealth laws across all jurisdictions
- Collaborate with compliance and legal teams to maintain regulatory readiness
- Support accreditation and audit processes as needed
- Partner with operations to optimize provider scheduling, coverage, and patient flow
- Monitor key performance indicators (KPIs) such as patient satisfaction, clinical outcomes, and productivity
- Identify workflow inefficiencies and implement process improvements
- Support scaling initiatives and new service line rollouts
- Work closely with product, engineering, pharmacy, and customer support teams
- Provide clinical input into telehealth platform improvements and protocols
- Participate in interdisciplinary case reviews and program development
Requirements
- Active, unrestricted NP license in at least one U.S. state (multi-state licensure preferred)
- National board certification (e.g., FNP, AGNP)
- 3+ years of clinical experience, including telehealth experience
- 1+ year in a leadership, supervisory, or lead clinician role
- Strong knowledge of telehealth regulations across multiple states
- Experience in at least one of the core service lines (urgent care, weight management, men’s or women’s health)
- Licensure in multiple states (or willingness to obtain)
- Experience managing distributed/remote clinical teams
- Familiarity with EMR/EHR systems and telehealth platforms
- Background in quality assurance, chart auditing, or clinical operations
- DEA/CDS license
- Excellent clinical judgment and decision-making
- Leadership and team development experience
- Regulatory and compliance awareness
- Excels in communication and collaboration
- Data-driven and performance management background
- Adaptability in a fast-paced, virtual care environment
Benefits
- Salary: $165-$170k + $10,000 annual target bonus
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (Roth 401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Flexible PTO Policy
- Paid Holidays
- Short Term Disability
- Training & Development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical experiencetelehealth experiencechart auditingquality assuranceclinical operationsperformance evaluationscompetency assessmentsclinical decision-makingpatient experienceprocess improvements
Soft Skills
leadershipteam developmentcommunicationcollaborationclinical judgmentdecision-makingadaptabilitymentoringproblem-solvingdata-driven
Certifications
NP licensenational board certificationDEA licenseCDS license