LifeMD

Technical Product Manager

• Lead across multiple cross-functional development teams (daily standups, sprint planning, retrospectives, and reviews)
• Facilitate the prioritization of epics and initiatives in partnership with stakeholders across the business, ensuring alignment between business goals, technical dependencies, and team capacity
• Maintain and communicate the delivery roadmap, keeping stakeholders informed of progress, upcoming milestones, and risks
• Translate strategic objectives into clear sprint and release goals, ensuring transparency and accountability across teams
• Maintain visibility into team progress through dashboards, burndown charts, and key delivery metrics
• Identify, document, and escalate risks or dependencies that could impact timelines or quality
• Drive accountability for engineering deliverables while fostering a collaborative, high-performing team culture
• Support backlog refinement sessions, helping teams break down large epics into actionable stories with clear acceptance criteria
• Partner with QA and DevOps to ensure reliable, non-disruptive deployments and smooth production transitions
• Collaborate with IT Operations and InfoSec to ensure compliance with internal controls and security standards
• Promote continuous improvement across the organization by identifying and implementing process enhancements

TPM – Scrum Master

Financial Planning and Analysis

• Work closely with the CFO and Chief Analytics Officer and partner with executive and non-executive stakeholders
• Oversee and execute all FP&A processes including forecasting, budgeting and monthly close reporting
• Lead the annual budget and monthly forecasting processes and drive continuous process improvement
• Implement long range planning and integrate with strategic planning to align roadmap with financial needs
• Develop and maintain complex financial and operating models across multiple business areas
• Produce standardized monthly, weekly and quarterly internal financial reporting for management and business leaders
• Partner with accounting to support the monthly financial close and produce monthly close reporting
• Lead selection and deployment of corporate performance management systems and other financial tools
• Manage production of corporate presentations including board, investor, business performance and new launch materials
• Partner with Data Analytics to architect business reporting needs and support data-driven insights
• Support and lead financial diligence and modelling for corporate transactions and special projects as assigned by CFO/CEO

Director, FP&A and Corporate Finance

Support Engineer

• Serve as primary escalation point for IT issues that L1 support cannot resolve
• Provide advanced troubleshooting and technical support for Windows desktop and server operating systems and macOS
• Deploy, configure, and maintain Windows systems and peripherals; manage user profiles, permissions, and network troubleshooting
• Provide advanced troubleshooting and support for Linux-based systems, including servers and developer workstations
• Offer end-user support and troubleshooting for Google Workspace and assist with user account administration
• Provide end-user support and troubleshooting for various SaaS applications; manage user access and permissions and escalate complex issues
• Perform system maintenance, configuration, documentation, and potentially train L1 staff
• Work on-site at LifeMD’s Pharmacy location in Lancaster, PA supporting IT operations across the organization

IT Support Technician, L2

Sales

• Manage a team of inbound and outbound sales agents focused on converting leads into patients or subscribers
• Provide regular coaching, mentorship, and performance feedback to improve individual outcomes and team conversion rates
• Implement and execute sales strategies aligned with company goals, campaigns, and target demographics
• Optimize scripts, workflows, and objection handling techniques to increase close rates and patient enrollments
• Monitor and report on sales KPIs (calls per agent, conversion rates, revenue per rep, QA scores)
• Address underperformance proactively and recognize top performers
• Partner with HR and training teams to hire and onboard new sales agents
• Ensure consistent training in product knowledge, compliance, sales techniques, and system use
• Ensure effective use of CRM systems, dialers, call tracking, and reporting dashboards
• Collaborate with IT to troubleshoot issues and recommend improvements for efficiency and user experience
• Work closely with Marketing, Clinical, and Operations teams to align sales messaging, support lead nurturing, and address patient feedback
• Share insights that inform lead quality, funnel efficiency, and customer acquisition strategy
• Ensure all sales interactions meet HIPAA, CMS (if applicable), and company compliance standards
• Participate in quality assurance monitoring and handle escalated concerns professionally
• Provide regular reporting on team performance, pipeline health, and staffing needs
• Contribute to sales forecasting, campaign planning, and territory or lead source optimization

Sales Manager

Content Marketing Manager

• Create, copyedit, and manage publication of content across platforms (promotional ads, web pages, PR/IR, customer support, clinical messaging, customer-facing applications)
• Manage content creation workflows: ideation, production, editing, building, and posting live
• Collaborate with content creators, medical reviewers, designers, developers, and stakeholders to ensure quality, accuracy, voice, and compliance
• Proofread written content for grammar, readability, and verify medical references, statistics, and sources
• Perform quality assurance on patient-facing messaging, materials, and applications; surface and act on errors and opportunities
• Edit and post content within digital platforms and manage approval and publication workflows
• Analyze content performance and conversion metrics to identify improvements and adjust strategies
• Stay up-to-date on company products, industry trends, competitor activity, and content best practices

Content Specialist

Human Resources

• Manage and optimize HRIS, including system configuration and issue resolution
• Update and maintain data within HRIS platforms (e.g., Paycom, Rippling)
• Ensure data integrity through regular audits and data validation processes
• Document processes, workflows, and system configurations for reference and training
• Collaborate with HR, IT, Payroll, and Finance to streamline workflows and integrations
• Provide system training and support to employees/end-users
• Troubleshoot and resolve HRIS issues, escalating to vendors as needed
• Monitor compliance with internal policies and regulatory requirements related to HR data
• Participate in HR tech projects such as system implementations, audits, and process improvements
• Support core HR programs such as onboarding, performance reviews, leave management

HRIS Specialist

Infrastructure Engineer

About us: LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.
To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals.
About the role: Own and maintain AI infrastructure on GCP powering voice assistants, message routing, and knowledge retrieval systems. Manage deployment pipelines, testing frameworks, evaluation systems, monitoring, and BigQuery datasets.

AI Infrastructure Engineer

Medical Director

• Lead Men's Health telehealth program clinical operations
• Provide clinical oversight and guidance for telehealth services
• Develop and implement clinical protocols and best practices
• Ensure safe, effective, and patient-centered care through quality improvement and peer reviews
• Maintain compliance with federal, state, and local telehealth regulations including HIPAA and state medical board requirements
• Recruit, train, and supervise healthcare providers and ensure licensure and certification compliance
• Collaborate with leadership to expand and enhance Men's Health program and identify new services
• Foster patient-centric telehealth experiences and oversee documentation of patient encounters
• Dedicate approximately 15 hours/week on platform with patients

Video Editor

• About us: LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.\n• To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.\n• About the role: We are looking for a full-time Creative Designer & Video Editor to join our in-house team in New York City (in-office role). You’ll be responsible for producing high-performing visual content across digital channels, including ads, landing pages, emails, social, and brand campaigns. This role blends hands-on design and editing with strategic creative thinking to help elevate our marketing and brand presence.\n• Responsibilities: • Design high-converting static creatives for paid ads, social posts, email headers, landing pages, and branded materials • Edit short-form video ads and UGC-style content for platforms like TikTok, Meta, YouTube, and more • Add text overlays, transitions, cuts, and other performance-focused elements to raw footage • Resize, crop, and repurpose existing creative assets for different formats and platforms • Collaborate closely with marketing, product, and brand teams to align on creative needs • Maintain visual consistency while iterating quickly based on performance data • Manage multiple fast-moving projects with minimal oversight