LifeMD

Platform Engineer

• Design, build, and maintain AWS infrastructure as code using Terraform and Pulumi, with an emphasis on reusable modules, safe change management, and multi-account/multi-environment patterns
• Operate and evolve container platforms across ECS and EC2, including cluster architecture, autoscaling, networking, and cost optimization
• Drive our migration to microservices: decompose existing services, establish golden paths for service scaffolding, CI/CD, and deployment, and partner with product engineering teams through the transition
• Build internal tooling and automation in a general-purpose language (Python, Go, or TypeScript) — this role writes real software, not just configuration
• Own and advance our observability practice in Datadog: SLOs, dashboards, alerting strategy, distributed tracing, and driving down noise so on-call is humane
• Lead incident response and post-incident reviews; turn findings into durable platform improvements
• Mentor engineers, review designs and code, and set technical direction for platform standards across teams
• Champion security, compliance, and reliability best practices appropriate to a healthcare environment

Senior Platform Engineer

Business Operations

• Lead New Product Launches End-to-End
• Build and Manage the Vendor and Partner Ecosystem
• Translate Strategy into Execution
• Build with AI
• Serve as the Operational Subject-Matter Expert
• Own KPIs, Financial Modeling, and Performance Analytics

Business Operations Manager – Men’s Health

Product Designer

• Lead end-to-end UX design initiatives across patient acquisition, onboarding, consultation, treatment, pharmacy, and longitudinal care journeys
• Design intuitive and scalable physician and provider experiences that improve operational efficiency and care delivery workflows
• Create user flows, journey maps, wireframes, prototypes, and high-fidelity designs across web and mobile healthcare experiences
• Partner closely with Product, Engineering, Clinical Operations, Analytics, Growth, and Compliance teams to shape customer-centric healthcare experiences
• Use customer research, behavioral analytics, and experimentation insights to improve patient engagement, retention, conversion, and satisfaction
• Design AI-enabled healthcare experiences including personalization, intelligent workflows, recommendations, and automated engagement touchpoints
• Contribute to scalable design systems and accessibility standards across LifeMD’s digital ecosystem
• Advocate for human-centered, compliant, and data-informed design practices across healthcare experiences

Director of UX

Administrative Assistant

• Provide operational and administrative support to the Clinical Operations leadership team
• Coordinate provider onboarding logistics, offboarding workflows, provider communications, meeting and training logistics, platform access tracking, and cross-functional routing
• Manage platform access across systems (e.g., LifeMD Provider Portal, Elation, Slack)
• Draft and send provider-facing and internal communications on behalf of leadership
• Coordinate logistics for provider meetings and training sessions
• Maintain operational trackers, SOPs, checklists, and documentation

Administrative Assistant, Clinical Operations

Financial Planning and Analysis

• Support the annual budgeting process and monthly forecasting cycle, partnering closely with the Senior Director of FP&A, CFO, executive leadership team, and business leaders to drive financial performance, accountability, and continuous process improvement
• Support the development of the Company's long-range plan, including ownership of financial models, scenario analyses, and strategic planning frameworks
• Design and maintain capital allocation and investment frameworks that guide resource deployment across business lines, growth initiatives, and strategic priorities. Develop ROI analyses and investment cases to support key business decisions
• Build and maintain sophisticated financial models from the ground up, including scenario planning, sensitivity analyses, pricing evaluations, and investment frameworks to support high-impact strategic decisions
• Partner with department leaders and budget owners to monitor spending, explain variances, and drive accountability. Serve as a trusted advisor by translating financial insights into actionable business recommendations
• Partner with the Accounting team during the monthly close process, including variance analysis, accrual support, and other activities necessary to ensure accurate financial reporting
• Drive continuous improvement across planning, forecasting, and reporting processes by enhancing automation, streamlining workflows, and elevating analytical rigor throughout the organization
• Support the production of key corporate presentations including but not limited to Board of Directors, investor presentations, business performance and new launches
• Collaborate with the Data Analytics team to design and enhance reporting infrastructure, dashboards, and business intelligence tools that support the Company's rapidly evolving growth objectives.
• Contribute to strategic finance initiatives, including corporate development, M&A evaluation, strategic partnerships, product and pricing strategy, investor relations, and other high-priority growth initiatives
• Lead and support special projects and ad hoc analyses as directed by senior leadership and executive management

Senior Manager, FP&A

Accounting Manager

• Manage the end-to-end preparation and timely filing of Form 10-K, 10-Q, Proxy Statement, S-8 and 8-K reports with the SEC, ensuring compliance with Regulation S-K, Regulation S-X, and related SEC guidance.
• Coordinate the financial statement close process as it relates to external reporting, including preparation and/or review of financial statements, footnotes, and MD&A sections.
• Maintain and update XBRL/iXBRL tagging for all filed financial statements in accordance with SEC requirements.
• Draft and review earnings release financial tables and supporting schedules in coordination with Investor Relations. Ensure accurate financial reporting and consistency within the earnings release, investor presentations, 10-Q and 10-K filings.
• Manage the disclosure process, including preparation of supporting materials and tracking of disclosure controls.
• Coordinate with external auditors on quarterly reviews and annual audit procedures related to the financial statements.
• Research, document, and implement new and complex accounting standards (e.g., ASC 606, ASC 842, ASC 718) and provide guidance to business partners on accounting implications of transactions.
• Assist in the automation of equity record keeping for the Company.
• Prepare technical accounting memos and position papers on non-routine and significant transactions, including business combinations, debt modifications, equity transactions, and impairment assessments.
• Monitor FASB and SEC standard-setting activities and assess the impact of proposed and newly effective standards on the Company's financial statements.
• Serve as the primary internal resource for technical accounting inquiries, partnering with operational finance teams to ensure consistent application of accounting policies.
• Maintain and update the Company's accounting policies and internal controls documentation.
• Support SOX compliance activities related to the financial reporting process, including ownership of key controls and coordination with internal and external audit.
• Identify and implement process improvements, systems, and tools to enhance the efficiency, accuracy, and scalability of the SEC reporting and technical accounting functions.
• Oversee and mentor 1-2 Senior Accountants or Staff Accountants within the SEC Reporting team.

Senior Manager, SEC Reporting – Technical Accounting

Product Manager

• Own and drive product strategy, roadmap, and execution for key patient- facing healthcare experiences
• Lead AI-enabled product initiatives including personalization, intelligent workflows, automation, recommendation systems, and operational efficiency tools
• Partner closely with Engineering, Data Science, Clinical Operations, Marketing, Compliance, and Design teams to deliver scalable healthcare solutions
• Define and monitor KPIs focused on patient engagement, conversion, retention, satisfaction, operational performance, and lifetime value
• Translate healthcare, customer, and business requirements into actionable product capabilities and prioritized roadmaps
• Leverage data analytics and experimentation frameworks to optimize patient journeys and improve healthcare outcomes
• Ensure products align with healthcare compliance, privacy, governance, and operational standards
• Drive agile product delivery processes and cross-functional collaboration