Lexington Medical Center

Project Manager

• The Physician Network Project Manager will be responsible for managing all projects associated with the Physician Network Services Department.
• Serves as an advocate and liaison for the project team and Physician Network Executive Leadership ensuring common vision, plan, and goal.
• Works with physician network leadership and team members to develop a comprehensive project plan.
• Manages the activities of all projects by removing barriers, identifying resource needs, and ensuring delivery of a quality product according to timeline, scope and budget.
• Oversees development of Key Performance Indicators and Change Management initiatives associated with Physician Network Services and Physician Network Population Health and Quality initiatives.
• Provides regular status updates to the Physician Network Executive Steering Committee.

PNS Project Manager

Translator

• A Spoken Language Interpreter is an employee of Lexington Medical Center who facilitates communication of spoken messages between LEP patients and visitors and LMC staff and providers.
• An interpreter combines the ability to facilitate understanding with both cultural and linguistic barriers while adhering to the role of the interpreter.
• An interpreter provides sight-translation of appropriate materials as admissible according to the conventions of medical interpreting to enhance patients’ and families’ comprehension of medical procedures, treatment, discharge instructions, patient and family education, and follow-up care.
• Provides sight-translation when needed and appropriate of pertinent materials for patients and families.
• Serves as a cultural mediator, as necessary and when appropriate, to enhance communication between staff and patients or family members.
• Monitors language and interpreting skills, takes initiative to maintain and improve as necessary and stays abreast of linguistic meanings and regional variances of both languages.
• Participates in Continuing Education opportunities to maintain certification.
• Monitors, accepts and responds to requests through ServiceHub.
• Culturally sensitive and able to adapt to adverse situations, handle high pressure or emotionally intense scenarios.
• Able to travel to other LMC facilities.
• Performs all other duties as assigned.

Interpreter

Procurement

• Assist with annual development of merchandise and stock plans with manager.
• Provide work leadership for gift Shop Assistants and Volunteers.
• Responsibilities include purchasing, processing, displaying and rotating merchandise, stock room organization.
• Work often enough in shop to be familiar with needs and wants of customers.
• Evaluate stock levels and customer requests to maintain appropriate inventory levels.
• Work with manager to place orders and meet with salesmen.
• Develop new sources for merchandise and make maximum efforts to maintain comparative buying to ensure the lowest possible cost of merchandise.
• Develop basic stock ordering plan for department.
• Evaluate sales history and requests using judgment and prudent purchasing concepts to select merchandise.
• Responsible for purchasing merchandise for designated departments and remaining within budget.
• Assist with scheduling appointments with salesmen as needed and arranging for timely delivery of orders.
• Unpack, verify orders and prepare merchandise for sale.
• Rotate staple merchandise on a weekly basis and assist with rotation of other stock as needed.
• Design creative and attractive displays to attract customers.
• Arrange special displays to highlight monthly promotions that ensure maximum customer traffic.
• Travel to major market at least twice a year.

Gift Shop Purchasing Coordinator

Financial Planning and Analysis

• Responsible for the preparation, analysis and maintenance of financial reporting, budgets, and records for Lexington Medical Center (LMC).
• Must be able to skillfully analyze, understand, explain and apply accounting principles and budget techniques and procedures in the work performed.
• Must be able to analyze special projects, as needed.
• Coordinate with Physician offices, Lexmed Inc., LMC Foundation and Community Medical Centers regarding budgeting issues.
• Assist with compilation/preparation of hospital’s annual operating and FTE budget.
• Reviews staff requisitions to ensure FTE budget accuracy and records any changes to the FTE budget appropriate systems.
• Complete special projects or research various issues to assist management to determine the financial impact.
• Performs monthly budget analysis, researching trends and/or variances for management review.
• Corresponds with departmental officials relative to budget requests and revisions.
• Assist with designing and preparing ad hoc general ledger reports and statements.
• Prepare and process journal entries necessary to record transactions prior to month end deadlines.
• Analyzes and reconciles assigned general ledger accounts on a monthly basis.
• Prepares and processes monthly statistic journal entries and ensures statistic relationships are maintained in the budget system to ensure accurate budget projections.

Budget Analyst

Recruitment

• The Healthcare Recruiter is responsible for Service Excellence throughout the recruitment process and acts as a liaison between candidate and hiring managers.
• They are focused on delivering top talent for their hiring managers while providing proactive and timely communication on the status of the search.
• Their candidates have positive experiences, receive feedback on the status of their applications and feel that the recruiter is accessible.
• The Healthcare Recruiter is driven to learn and does not fear challenges.
• Works with senior management, hiring managers and HR staff to develop yearly staffing plans, workforce planning strategies and search assignments.
• For search assignment, provides hiring managers with a service-level agreement that establishes a clear understanding of items such as position requirements, sourcing methods, cost and task owners.
• Uses the full functionality of Applicant Tracking System to manage the selection, offer, negotiation and closing involved in full life cycle recruiting.
• Maintains accurate and well-ordered documentation on candidates, searches, hiring manager interaction and other recruiting activities to ensure company and legal compliance with employment practices, policies and processes.
• Acts as a primary communication point with applicants and candidates from contact point to offer.

Healthcare Recruiter

Customer Support

• Answers incoming calls to Business Office.
• Assists customers via phone and walk- ins with questions pertaining to their bill or services pertaining to LMC.
• Responds to all written and oral correspondence concerning patient accounts, or refers to appropriate party as quickly and efficiently as possible.
• Documents all account related, patient related information on the personal computer.
• Assists patients and staff including walk-ins, telephone calls, etc., to ensure customer satisfaction and prompt resolution of their situation.
• Answers the telephone courteously and takes accurate messages.
• Maintains accurate patient account records and performs all follow-up as needed.
• Performs all other duties as assigned by authorized personnel or as required in an emergency.
• Maintains an optimistic and professional image and exhibits excellent customer relations to patients, visitors, physicians and coworkers.
• Shows courtesy, compassion and respect.
• Conforms to Service Excellence policy and “House Rules”.
• Adheres closely to dress code as set forth in the Business Office policy and procedures.
• Responsible for meeting productivity levels as defined in the critical elements specific to the job.

Customer Service Representative, Call Center

Therapist

• Performs duties within the scope of respiratory care, to include but not limited to inpatient assessments, oxygen and routine therapy, arterial blood gases, and mechanical ventilation.
• Outpatient Services to include diagnostic studies and Pulmonary rehab to include patient assessment, planning, intervention, follow-up, evaluation, and discharge planning.
• Demonstrates competence to provide developmentally appropriate care/treatment for the following patient populations: Infant (Birth to 1 year); Child (1 year through 12 years); Adolescent (13 years through 17 years); Adult (18 years to 65 years); Geriatric (over 65 years).
• Supervises clinical exercise programs using a variety of tools including telemetry, BP, pulse oximetry, dyspnea scale, and perceived exertion.
• Document participants medical history, care plan (ITP), responses to treatment, progress and complications.
• Evaluate and report patients’ outcomes including functional capacity, risk reduction, behavior modification, and follow-up assessments to evaluate individual progress and program effectiveness.
• Works toward returning patients to previous functional level and having lower risk for future events as well as a better understanding of disease process.
• Provides individualized counseling and education to inpatients, outpatients and family members to meet identified needs.
• Teach group education classes as a part of outpatient pulmonary rehab program.
• Assist in the development and revision of education materials.
• Performs routine/oxygen therapy, administers medication, follow protocols.
• Administers specialty gases.
• Assesses patients in accordance with clinical practice guidelines and makes recommendations to physician for the most appropriate therapy.
• Interprets prescriptions and/or confers with physician to determine requirements for therapy.
• Accepts verbal respiratory care orders from physician and documents on order sheet.
• Makes adjustments using clinical decision making skills based on response from treatments.
• Performs arterial punctures and draws from arterial lines to obtain blood gas samples. Analyzes samples on blood gas systems and interprets results.
• Performs routine daily preventive maintenance and QC.
• Performs diagnostic procedures, interprets results and makes recommendations based on set criteria (Example: pulse oximetry, bedside spirometry, flow studies, and peak flows).
• Initiates, monitors, and troubleshoots BIPAP/CPAP systems. Duties & Responsibilities Demonstrates proficiency in assessment and management of the critical care patient. Knowledge of ventilator modalities and their operation. Responds to "Code Blues"; performs cardio-pulmonary resuscitation. Documents all patient-care related activities in medical record. Assists with patient/family education as pertinent to Respiratory Care and documents progress, including patient evaluation, orientation, and follow-up. Utilizes, maintains, calibrates and troubleshoots all equipment to ensure proper function. Assists in orientation of new personnel, serves as clinical instructor for students, and supervises necessary programs. Identifies opportunities for improvement, participates and contributes to the departmental and organizational CQI process.

Respiratory Therapist, RRT

Human Resources

• The Human Resource Coordinator will be responsible for the first impression of the organization and ensuring guests and employees have a positive experience
• Assisting in coordinating the full-cycle recruitment process.
• Coordinate recruitment logistics while ensuring compliant documentation
• Assisting with maintaining the Applicant Tracking System and background check process
• Coordinate the new hire process for employees to include conducting references, verifying education and credentials, entering new hire data into Human Resources Information System (HRIS), background screenings and E-Verify
• Tracks job requisitions and candidate information through Applicant Tracking System
• Partners with Recruiter to manage interviews as well as the employment center schedule
• Supports on-boarding and ensuring new hire paperwork is complete for new hires
• Responsible for interactions between administration, employees, customers and outside services running smoothly

Human Resources Coordinator

• Facilitate communication of spoken messages between LEP patients and visitors and LMC staff and providers
• Provide sight-translation of appropriate materials
• Demonstrate outstanding listening, analytical and short-term memory skills
• Provide interpretation services effectively, with accuracy of meaning through the use of medical, business, and general terminology
• Serve as a cultural mediator to enhance communication between staff and patients or family members
• Monitor, accept and respond to requests through ServiceHub
• Participate in Continuing Education opportunities to maintain certification

Interpreter, Chinese

Manager

• Manages the analysis, design, programming, testing, documentation, implementation and auditing of multiple comprehensive Revenue Cycle systems
• Coordinates resolution of system processes and performance issues while interacting with functional users, and internal and external technology resources
• Assists in evaluation, analysis, maintenance and development of system functionality to meet business objectives
• Serves as liaison between Revenue Cycle and IS technology teams as well as outside vendors
• Assists with end user education and training deployment
• Manages testing for all revenue cycle systems
• Manages scanning functions for entire revenue cycle and oversees Cash Research Associate functions related to Revenue Integrity operations.

Business Services Manager

• Provides interpretation services effectively, with accuracy of meaning through the use of medical, business, and general terminology.
• The communication triad may include, but is not limited to, interpretation for patients, family members, visitors, LEP employees of LMC, and any person providing care or treatment on behalf of LMC and its affiliates.
• Follows the guidelines of the National Council on Interpreting in Healthcare (NCIHC) and/or the Registry of Interpreters of the Deaf (RID) regarding ethics and the standards of practice.
• Provides translation when needed and appropriate of pertinent materials for patients and families.
• Serves as a cultural mediator, as necessary and when appropriate, to enhance communication between staff and patients or family members.
• Monitors language and interpreting skills, takes initiative to maintain and improve as necessary and stays abreast of linguistic meanings and regional variances of both languages.
• Participates in Continuing Education opportunities to maintain certification.
• Monitors, accepts and responds to requests through ServiceHub.
• Culturally sensitive and able to adapt to adverse situations, handle high pressure or emotionally intense scenarios.
• Able to travel to other LMC facilities.
• Performs all other duties as assigned.

Specialty Interpreter – PRN ASL

• Facilitate communication of spoken messages between LEP patients and visitors and LMC staff and providers.
• Provide sight-translation of appropriate materials as admissible according to the conventions of medical interpreting.
• Demonstrate outstanding listening, analytical and short-term memory skills.
• Provide interpretation services effectively, with accuracy of meaning through the use of medical, business, and general terminology.
• Follow the guidelines of the National Council on Interpreting in Healthcare (NCIHC).
• Serve as a cultural mediator, as necessary and when appropriate, to enhance communication between staff and patients or family members.
• Participate in Continuing Education opportunities to maintain certification.

Interpreter – Gujarati

• Facilitate communication of spoken messages between LEP patients and visitors and LMC staff and providers.
• Provide sight-translation of appropriate materials as admissible according to the conventions of medical interpreting to enhance patients’ and families’ comprehension.
• Demonstrate outstanding listening, analytical and short-term memory skills.
• Demonstrate excellent language skills in both English and another language.
• Follow the guidelines of the National Council on Interpreting in Healthcare (NCIHC).
• Provide interpretation services effectively, with accuracy of meaning through the use of medical, business, and general terminology.
• Provides sight-translation when needed and appropriate of pertinent materials for patients and families.
• Serves as a cultural mediator, as necessary and when appropriate, to enhance communication between staff and patients or family members.
• Monitors language and interpreting skills, takes initiative to maintain and improve as necessary.