Level Access

Senior Email Marketing Manager

Level Access

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Senior

Tech Stack

SQL

About the role

  • Lead the end-to-end email communications strategy, from top-of-funnel campaigns to customer lifecycle programs.
  • Partner with Sales, Product, and Customer Success to define targeting priorities and personalize campaigns based on business goals.
  • Manage an email calendar covering newsletters, events, webinars, lifecycle journeys, and product launches.
  • Work closely with Marketing Ops around systems, data and reporting.
  • Design and implement multi-channel nurture programs tailored to buyer stages, personas, and customer needs.
  • Manage all automated workflows, emails, and triggers in HubSpot.
  • Deliver high-performing campaigns: newsletters, events & webinars, customer communications, product launches.
  • Ensure scalability and consistency using a modular template system (HTML/CSS).
  • Develop a data-driven segmentation strategy using firmographic, behavioral, and intent data.
  • Build dynamic lists, smart rules, and personalization frameworks to improve engagement.
  • Integrate product usage data and customer health metrics into segmentation and targeting strategies.
  • Leverage AI-driven insights for predictive lead scoring, hyper-personalized content, and automated optimization.
  • Establish a robust testing framework including A/B and multivariate testing.
  • Collaborate with MOps to build dashboards and report on email and funnel metrics.
  • Use insights to continuously optimize nurture programs, segmentation, and audience engagement strategies.
  • Integrate product usage data into campaigns and deliver targeted product comms.
  • Build onboarding, retention, and advocacy workflows based on customer health scores.
  • Ensure compliance with GDPR, CAN-SPAM, CASL, and global privacy standards.
  • Lead deliverability, sender reputation, and domain authentication (SPF, DKIM, DMARC).
  • Be responsible for subscription preferences, consent management, and frequency caps.
  • Maintain database quality and list hygiene for maximum performance.
  • Ensure accessibility.

Requirements

  • 5+ years running HubSpot Marketing Hub (Enterprise preferred)
  • Shown success building end-to-end email communications strategies and high-performing nurture programs
  • Expertise in segmentation, personalization, and audience management
  • Experience using AI-driven tools for predictive scoring, personalization, and campaign optimization
  • Hands-on HTML/CSS for email and landing page optimization
  • Strong analytical skills and ability to deliver actionable insights via dashboards and reporting
  • Experience integrating HubSpot with Salesforce, webinar/event tools, and BI platforms
  • Experience in B2B SaaS or enterprise software marketing
  • Familiarity with ABM programs and intent-based targeting (nice to have)
  • Experience leading global programs with regional segmentation and localization (nice to have)
  • Familiarity with Digital Accessibility (nice to have)
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