Manager

• Develop a deep understanding of the customer journey and drive meaningful engagement and conversions across critical touchpoints via email, SMS, and on-site campaigns.
• Drive continuous improvements in repeat purchasing and customer LTV by rigorously iterating and testing.
• Play a critical role in our go-to-market launches by developing multi-pronged campaigns throughout the pre-launch, launch, and post-launch windows.
• Partner with cross-functional partners to enhance and drive membership upsell, retention, and reactivation; grow Italic Bold into a must-have experience for customers.
• Monitor complex journeys, triggers, and automations with static and dynamic content and communicate insights on a regular basis.
• Create scalable and automated processes for end-to-end campaign deploys, ensuring that they are efficient and measurable.
• Build a consumer research program that will enable better insights around who our customers are and how and when to communicate with them.

Lifecycle Manager

Food & Beverage Manager

Business Insights Manager

Global Benefits Manager – Contract

Materials Planning Manager

Assistant Store Manager