Lenovo

Business Operations

• Own the ISO ISG CSP sales operating cadence, ensuring consistent execution and alignment from leadership to frontline
• Drive performance against targets by strengthening forecast accuracy, pipeline health, and accountability
• Shape business decisions through insights by identifying risks, root causes, and growth opportunities
• Optimize sales coverage and lead the quota planning process, aligning resources to high-impact growth areas
• Establish and enforce pipeline management and quality standards to improve conversion, deal velocity, and funnel health
• Partner cross-functionally to align priorities and execute key initiatives
• Drive strategic initiatives and continuous improvement, including tools, reporting, and operating model evolution
• Serve as a strategic partner to the VP of CSP Sales and report to the ISO ISG Business Operations Leader

Senior Business Operations Manager

Operations

• Lead strategic projects for the Digital Commerce Platform leadership team
• Support annual planning and manage the organization’s budget
• Drive organizational effectiveness, strategic initiatives, and cross-functional alignment
• Own and continuously refine the organization’s 3-year vision
• Stress-test the vision and recommend course corrections to executive leadership
• Build business models and investment cases for strategic decisions
• Develop and execute organizational strategy, roadmaps, and cross-functional initiatives
• Provide decision support by gathering inputs, analyzing trade-offs, and framing recommendations
• Own budget planning, allocation, tracking, and reforecasting across people, tools, vendors, and programs
• Define organizational artifacts, KPIs, team charters, decision logs, and ROI metrics
• Establish and improve the business management system
• Lead monthly and quarterly planning processes and cross-functional business reviews
• Optimize team processes and workflows to improve efficiency
• Coordinate complex cross-functional initiatives and facilitate workshops
• Design and run people development, onboarding, and career pathing frameworks
• Partner with HR and Talent on organizational design and restructuring
• Develop internal communication strategies and distribute organizational updates
• Plan all-hands meetings, town halls, and leadership forums
• Prepare executive communications and presentations
• Manage leadership meetings, agendas, pre-reads, and action-item follow-up
• Serve as a trusted advisor and proxy for Digital Commerce Platform leadership

Senior Manager, Strategy & Operations – Digital Commerce

AI Engineer

• Administer the AI Enterprise Engineering organization’s tool footprint including tools such as GitHub Enterprise Server, GitHub Actions, Cursor, Linear, Slack, and Notion
• Provision and deprovision user access as team members join, change roles, or leave the organization
• Manage org-level settings, configurations, and integrations across the toolset as the team scales
• Connect the engineering toolset together, including via MCP (Model Context Protocol)
• Monitor advances in AI-assisted development tooling and proactively recommend, pilot, and adopt new capabilities
• Build and maintain automations that move information and trigger actions across tools
• Partner with adjacent teams to clarify where shared infrastructure should sit versus where AI Enterprise Engineering needs its own dedicated layer
• Onboard new hires onto the toolset and build training materials and sessions

Engineer, AI Engineering Tools

Solutions Engineer

• Lead “Customer Zero”: deploy, configure, and pilot Qira for Enterprise inside Lenovo, driving real adoption and surfacing requirements from live usage.
• Run enterprise pilots, proofs of concept, and demos; configure enterprise capabilities and troubleshoot hands-on across identity, deployment, and workflow scenarios.
• Own solution design for enterprise workflow automation use cases connecting Qira to the systems employees and IT teams use every day.
• Engage CIO, CISO, and IT-administrator stakeholders on security posture, deployment and configuration models, integration patterns, and manageability.
• Translate enterprise customer requirements into concrete engineering input, and feed ground-level signal back to the engineering team during development.
• Support commercial alignment and go-to-market readiness (previews, pilots, and general-availability milestones), partnering with sales and commercial teams.
• Provide light project and program management across enterprise pilots and rollouts: coordinate cross-functional workstreams, track milestones, timelines, and dependencies, and keep engineering, commercial, and customer stakeholders aligned and moving.
• Build demo environments, reference configurations, and enablement materials that accelerate enterprise evaluations.
• Represent the customer’s technical reality inside engineering, and represent engineering’s capabilities credibly in front of customers.

Senior AI Enterprise Solutions Engineer

• Partner directly with the Executive Director of AI Engineering to execute the strategic vision and priorities for Lenovo’s global Qira AI organization.
• Lead execution of complex engineering initiatives across AI research, platform engineering, product development, infrastructure, and commercialization.
• Drive cross functional alignment across engineering, product management, design, research, security, legal, privacy, business, and executive leadership.
• Establish and continuously improve engineering operating mechanisms, including annual planning, quarterly business reviews, roadmap governance, release readiness, executive dashboards, and engineering metrics.
• Partner with engineering leaders to improve execution quality, engineering productivity, delivery predictability, and organizational effectiveness.
• Lead technical program governance across multiple global engineering teams and ensure successful execution of strategic programs.
• Identify execution risks, organizational bottlenecks, and cross team dependencies while driving rapid resolution.
• Develop executive presentations, strategic planning documents, engineering communications, and leadership updates for senior executives.
• Support organizational planning, budgeting, workforce planning, vendor management, and strategic investment decisions.
• Drive adoption of engineering best practices, AI governance, software development processes, and operational excellence.
• Represent the AI Engineering organization in executive reviews and cross functional leadership forums.
• Build scalable operational processes that enable the organization to grow rapidly while maintaining execution excellence.

Senior Business Operations Manager

Senior Manager, Strategy & Operations – Digital Commerce

Engineer, AI Engineering Tools

Senior AI Enterprise Solutions Engineer

Chief of Staff, AI Engineering