IT Engineer, Automation and Support
Torch
Amazon RedshiftAWSCloudGoogle Cloud PlatformJamfJavaScriptPythonReactRubySQL
Mortgage Loan Credit Specialist
Lennar
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Monitor and assist credit challenged customers who do not currently qualify for a home mortgage
- Educate potential homebuyers on qualifying for a home loan
- Review homeowners' financial history and provide an action plan utilizing tools such as Credit Expert and Dynamics CRM
- Work closely with Lennar Mortgage Division Manager, Loan Officers, and NHCs to educate and train referring customers to Lennar Mortgage’s Home Buyer Solutions Group
- Review credit history with customers and utilize credit expert reports to determine best course of action to improve overall credit
- Counsel customers on action plan to resolve credit issues and obtain Homebuyer Education certificates
- Review and educate customers on how to create a budget and save funds for down payment and home ownership using provided materials
- Obtain written commitment from customers to enroll in HBSG and follow up on status of action plans
- Update and track all communication with customers through pipeline management/Dispute Suite
- Provide and update notes for reporting to Lennar Mortgage divisions on customer status in Homebuyer Solutions Group
- Cross-train for other positions within the organization when required
Requirements
- Four-year college degree (preferred)
- 2+ years banking experience (preferred)
- Knowledge of various loan programs and credit and qualifying requirements
- Ability to read, analyze, and communicate results of technical data, credit reports
- Ability to review credit reports and determine actions to improve credit
- Experience with CRM systems (Dynamics CRM) and Credit Expert program
- Ability to counsel customers on action plans and budgeting
Benefits
- Health insurance plans, including Medical, Dental, and Vision coverage
- 401(k) Retirement Plan with a $1 for $1 Company Match up to 5%
- Paid Parental Leave
- Associate Assistance Plan
- Education Assistance Program
- Up to $30,000 in Adoption Assistance
- Up to three weeks of vacation annually from moment of hire
- Holiday, Sick Leave, and Personal Day policies
- New Hire Referral Bonus Program
- Home Purchase Discounts
- Everyone’s Included Day
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
credit analysisbudgetingaction plan developmentloan program knowledgecredit report reviewcustomer counseling
Soft skills
communicationtrainingcustomer serviceanalytical thinking
Certifications
Homebuyer Education certificate
