Sales and Service Representative, Exterior Restoration
Legacy Restoration LLC
Account Executive
Legacy Restoration LLC
full-time
Posted on:
Location Type: Office
Location: Plymouth • Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage the entire customer experience from start to finish for residential exterior renovation projects
- Generate new business through door-to-door outreach, inspections, and other sales efforts
- Meet with insurance adjusters, document the scope of work, and submit job documentation
- Upload signed contracts, photos, measurements, and all relevant notes into the CRM system immediately after appointments
- Serve as the main point of contact for the customer, providing regular updates and explaining insurance paperwork
- Coordinate selections, upgrades, and payments with customers
- Coordinate with internal teams such as Project Coordinators, Supplements, and Production to ensure projects progress smoothly
- Deliver a seamless, high-quality customer experience that meets Legacy’s service standards
- Attend required company and sales meetings and trainings
Requirements
- Excel at building strong customer relationships and being the main point of contact
- Highly organized and able to manage multiple jobs and deadlines with attention to detail
- Communicate clearly and professionally, especially when guiding customers through paperwork and insurance processes
- Take ownership of work and follow through on commitments
- Thrive in a fast-paced, field-based role and enjoy collaborating with internal teams
- Generate new business through door-to-door outreach, inspections, and other sales efforts (monthly sales quota must be met to maintain employment)
- Serve as the main point of contact for customers, providing consistent follow-up and high-quality service throughout the project
- Meet with insurance adjusters, document the scope of work, and upload all required files, photos, and notes promptly into company systems
- Collaborate with internal teams (Project Coordinators, Production, Supplements) to ensure projects move forward smoothly
- Work flexible hours, including evenings and Saturdays
- Represent Legacy Restoration by wearing company-branded apparel and having company-branded vehicle decals installed on personal vehicle windows
- Be able to climb ladders, walk roofs, and work in various weather conditions as needed
- Attend all required company and sales team meetings and trainings
- Uphold Legacy Core Values in all interactions with customers and teammates
Benefits
- Career advancement and growth opportunities
- 10 days paid time off and 8 Paid Holidays
- Health, Dental, and Vision Insurance
- 401K plan with company match
- Vehicle Allowance
- Paid Paternity Leave Benefit
- Team building and community volunteering activities throughout the year
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer relationship managementorganizational skillsattention to detailclear communicationownershipcollaborationcustomer servicefollow-upflexibilityproblem-solving