Field Account Executive
Legacy Restoration LLC
Account Executive, Roofing
Legacy Restoration LLC
full-time
Posted on:
Location Type: Office
Location: Lenexa • Kansas, Montana • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage the entire customer experience from start to finish for residential home exterior renovation projects
- Generate new business and conduct inspections, door-to-door outreach, and sales appointments
- Meet with insurance adjusters and document the scope of work
- Upload signed contracts, photos, measurements, and all relevant notes into the CRM system immediately after appointments
- Serve as the main point of contact for customers, providing regular updates and explaining insurance paperwork
- Coordinate selections, upgrades, payments, and project timelines with internal teams (Project Coordinator, Supplement, Production)
- Ensure projects move forward smoothly and meet Legacy’s service standards
- Attend company and sales team meetings and trainings as required
Requirements
- Generate new business through door-to-door outreach, inspections, and other sales efforts (monthly sales quota must be met to maintain employment)
- Serve as the main point of contact for customers, providing consistent follow-up and high-quality service throughout the project
- Meet with insurance adjusters, document the scope of work, and upload all required files, photos, and notes promptly into company systems
- Collaborate with internal teams (Project Coordinators, Production, Supplements) to ensure projects move forward smoothly
- Work flexible hours, including evenings and Saturdays, to meet customer needs and project timelines
- Represent Legacy Restoration by wearing company-branded apparel and having company-branded vehicle decals installed on the windows of their personal vehicles
- Be able to climb ladders, walk roofs, and work in various weather conditions as needed
- Attend all required company and sales team meetings and trainings
- Uphold Legacy Core Values in all interactions with customers and teammates
- Highly organized with attention to detail and ability to manage multiple jobs and deadlines
- Clear and professional communication skills, especially when guiding customers through paperwork and insurance processes
Benefits
- Career advancement and growth opportunities
- Ethics Torch Award by BBB
- 10 days paid time off and 8 Paid Holidays
- Health, Dental, and Vision Insurance
- 401K plan with company match
- Vehicle Allowance
- Paid Paternity Leave Benefit
- Team building and community volunteering activities throughout the year
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer experience managementsalesinspectionsdocumentationCRM systemsproject coordinationscope of workcontract managementphoto documentationmeasurements
Soft skills
communicationorganizationattention to detailcustomer servicecollaborationflexibilitytime managementproblem-solvingfollow-upinterpersonal skills