Ledge

Account Executive

• Close deals and shape sales messaging, discovery, and pricing feedback loops
• Run deals end-to-end with a consultative approach
• Work directly with founders to define sales success at Ledge

Customer Success Manager

• Own customer onboarding lifecycle from signed contract to first successful close
• Lead structured kickoff calls and technical configuration sessions
• Coordinate closely with Engineering team on ERP integration
• Configure customer's close checklist and related elements
• Build and demonstrate AI agents with customers
• Maintain structured cadence with each account
• Monitor health signals and proactively identify at-risk accounts
• Lead quarterly business reviews with customer champions
• Own customer relationship through renewal discussions
• Document and escalate customer feature requests

Marketing

• Own marketing-sourced pipeline targets
• Scale and optimize a multi-channel demand engine spanning paid search, paid social, SEO/content, newsletter sponsorships, events, outbound, and partnerships
• Manage an in-house SDR and own outbound messaging and targeting
• Own positioning, messaging, and competitive intelligence
• Run the CEO’s thought leadership program and paid amplification
• Own the website, brand, and all marketing creative
• Produce and direct sales enablement materials: battle cards, comparison pages, email sequences
• Maintain a structured buyer intelligence system that keeps all content grounded in real customer language
• Manage agency and contractor relationships across brand, design, SEO, content, and paid media
• Build the marketing team over time

Account Executive

Customer Success Manager

Marketing Leader