Work side by side with GBS Brokers in the sale and service of employee benefits for current and prospective clients.
Work collaboratively with the Broker and Account Management teams to ensure an exceptional client experience.
Establish and build upon strong relationships with the client/carrier and develop an understanding of all aspects of the client.
Handle complex client issues and make recommendations to best service GBS clients.
Act as a liaison between clients and GBS to consult in decision making, including renewal decisions.
Assist broker teams in growing, developing, and acquiring new business relationships through new and existing clients.
Create and deliver compelling presentations of insurance products and vendors.
Cultivate and maintain strong relationships with clients to understand their needs and expectations.
Develop strategic plans to achieve sales targets and foster long-term partnerships with clients.
Negotiate terms, pricing, and contracts with clients.
Provide regular reports on sales performance, client interactions, and market trends to management and relevant teams.
Daily work includes computer interfacing, data entry, communications (electronic and physical), movement throughout the office, attending meetings, etc.
Requirements
Health, Life & Disability Insurance License Required.
State Insurance License Required.
Understanding of existing compliance rules including ACA, ERISA, Section 125, COBRA, HIPAA, etc.
Sound reasoning and judgment
Effective verbal and written communication skills including presenting in front of groups and phone and email communication.
Proven use and understanding of Microsoft Office.
Must be able to use Excel extensively in analysis and daily reporting of departmental goals.
Technically savvy and proficient with ongoing improvements in enrollment processes.
Able to keep data management system updated accurately and timely.
Ability to consistently attend work, meetings and required training or staff events.
Must work with respect, must get along with diverse personalities.
Must meet or exceed team and overall company expectations.