Strategic Account Director
SmartRecruiters
Cloud
Academic Sales Associate – Entry Level
Learner Education
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, Illinois, North Carolina, Texas • 🇺🇸 United States
Visit company websiteJob Level
Entry Level
Tech Stack
VoIP
About the role
- Speak with prospective families and students and help them connect with a great tutor.
- In charge of our industry-unique free-trial process and guiding families through enrollment.
- Make 30–70 calls per day to consult with prospective students and families.
- Handle inbound inquiries for tutoring services quickly and effectively.
- Track customer contacts accurately and efficiently in our CRM.
- Coordinate with the Student Success Manager to ensure proper execution of free trials.
- Follow up with families who have completed a trial session to enroll them in ongoing services.
- Meet weekly and monthly targets for new trials and enrollments.
- Demonstrate empathy, emotional intelligence, and a passion for helping students achieve their educational goals.
Requirements
- Energetic, motivated candidates with a passion for education.
- Understanding of the needs of parents and students from Kindergarten through College.
- Comfortable and energized having academic-focused conversations over the phone, text, and email.
- Strong understanding of education in the U.S. and methods for ensuring student success.
- Strong written and verbal communication skills.
- General computer skills—you’ll use Google Suite and VOIP.
- Familiarity with CRM operations (particularly the Zendesk suite) is a plus but not required.
- Willingness to dive in, learn quickly, and adapt.
- A bachelor’s degree is a plus.
Benefits
- Competitive base salary plus performance-based bonuses.
- Benefits package to support your health and well-being.
- Equity opportunities—join our team and become a part-owner in our growing company.
- Designed to reward your growth and make this a meaningful long-term opportunity.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM operationsGoogle SuiteVOIP
Soft skills
empathyemotional intelligencecommunication skillsmotivationadaptability
Certifications
bachelor's degree
