ERP Product Owner – Digital Ops
BETA TECHNOLOGIES
ERP
Job Level
JuniorMid-Level
Tech Stack
ERP
About the role
- Monitor billing-related communications and queues for urgent items
- Maintain and refresh invoice tracking systems across assigned offices
- Review and process unbilled items using Power BI and other tools
- Prepare, deliver, and revise invoice drafts, including applying discounts and reason codes
- Resolve draft rejections and manage undrafted or off-cadence billing items
- Respond to billing inquiries, tickets, and service requests
- Perform invoice reversals, re-submissions, and related research
- Maintain accurate documentation, including reason codes and processing notes
- Escalate aged billing items and collaborate with Engagement Support teams
- Conduct audits on billing data, delivery methods, and placeholder entries
- Clean up $0 fixed fee time entries and submit late time entries and expenses
- Complete time-sensitive tasks such as updating Fixed Fee input dates, Expense input dates, and Time input dates (month-end)
Requirements
- 2–4 years of experience in billing, accounts receivable/payable, or accounting
- Strong attention to detail and organizational skills
- Proficiency in Excel and ability to interact with and interpret Power BI reports
- Familiarity with financial systems, ERP, and billing processes
- Experience in professional services billing
- Proactive problem-solving and process improvement mindset
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Excellent communication skills and a willingness to learn
