People Operations Generalist
Electric
Human Resources Administrator
Law Society of Ontario
contract
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide confidential administrative support and coordination to the HR department, including calendar management, travel arrangements, expense processing, research, drafting documents/presentations, and screening and prioritizing incoming correspondence for the Director and Managers
- Plan, organize, and coordinate HR-related corporate and training events and department meetings
- Prepare and maintain HR documentation and communications such as training materials, policy tracking, process maps, organizational charts, agendas, meeting minutes, newsletters, and HR intranet/web content
- Provide administrative support for organizational committees (e.g., wellness, pension) by coordinating meetings, preparing materials, and tracking follow-up actions
- Manage departmental logistics including courier and print requisitions, supplies and equipment needs, offsite storage of physical employee files, and serve as the primary contact for third-party service providers
- Act as the primary point of contact for general employee inquiries related to HR functions, clarifying policies and procedures, and triaging or escalating matters as appropriate
- Deliver confidential administrative services, including employment confirmation letters
- Coordinate LSO-sponsored employee programs (e.g., corporate discounts, recognition initiatives, long service awards, life events) and process related invoices and reimbursements
- Schedule ergonomic assessments with Ergonomist and facilitate fulfillment of related equipment requests with Facilities and IT
- Assist HR Leadership team with gathering and analyzing documents and data to measure departmental performance against KPIs and support HR process improvements
- Contribute to optimization of departmental processes, provide flexible support during peak periods, and identify opportunities to improve or introduce new HR programs and services
- Act as backup to the Recruitment and Operations Coordinator to assist with recruitment activities and support employee onboarding and offboarding processes
- Process monthly expenses and invoices, perform monthly financial reconciliations, prepare contracts, amending agreements, purchase requisitions, and purchase orders for third-party service providers
- Provide payroll support by preparing and validating information for processing and assist the Director in preparing and monitoring the department’s annual operating budget
Requirements
- Completion of a 3-year college program in Human Resources or a related discipline
- Equivalent knowledge and capability from a suitable combination of other formal education and practical work experience may be considered
- Minimum of 3 years of experience providing HR administration and customer service
- Experience coordinating projects or events is considered an asset
- Understanding of general business administration and operations
- Solid understanding of the Law Society's Human Resources policies and procedures or willingness to learn
- Working knowledge of Ontario Employment, Human Rights, and related legislation as it relates to HR services
- Proficiency in Microsoft Office Suite / 365 (Word, Excel, PowerPoint, Visio, Forms, Teams, OneNote)
- Experience with Adobe, DocuSign, Canva, survey applications, and databases
- Customer service, analytical and problem-solving, project coordination, prioritization and time management skills
- Interpersonal, oral, and written communication and presentation skills
- Organizational and multitasking skills with attention to detail
- Relationship management and ability to work with tact and discretion with internal and external stakeholders
- Demonstrated discretion, confidentiality, and sensitivity in HR matters
- Ability to remain calm under difficult or stressful situations
Benefits
- Distributed Workforce Model — flexibility to flex work location between home and office
- LSO-sponsored employee programs (corporate discounts, recognition initiatives, long service awards, life events)
- Accessible, barrier-free and inclusive workplace (AODA compliance)
- Accommodation available during the recruitment process
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR administrationproject coordinationcustomer servicefinancial reconciliationdocument draftingdata analysispolicy trackingemployee onboardingemployee offboardingbudget monitoring
Soft skills
analytical skillsproblem-solving skillsprioritizationtime managementinterpersonal skillsoral communicationwritten communicationpresentation skillsorganizational skillsattention to detail
