Law Society of Ontario

Auditor

• Examines licensees’ books, records, files and related documents to ensure compliance with the Law Society’s By-Laws and Rules of Professional Conduct (RPC) / Paralegal Rules of Conduct (PRC)
• Prepares audit reports, offers timely recommendations for improvement
• Alerts assistant manager in cases of serious breaches for potential referral to investigations team
• Conducts initial due diligence on licensees of the selected firm
• Contacts licensee to discuss spot audit and request any initial documentation
• Prepares and sends initial correspondence letter to the licensee
• Conducts audit assignments independently or as part of a team
• Identifies breaches or potential breaches of By-Laws and RPC / PRC
• Conducts follow-up spot audits to ensure implementation of recommendations and compliance

Auditor, Spot Audit, Practice Audits, Professional Development & Competence

Administrative Assistant

• Plan, organize, and coordinate administrative practices to support case management
• Manage multiple, competing deadlines across Regulatory Services
• Perform a broad range of administrative and operational tasks
• Triage communications and respond to inquiries
• Manage inventory and records and maintain files
• Conduct legal searches and prepare meeting minutes
• Assist with hearings and practice recoveries

Legal Administrative Assistant, Regulatory Services – Professional Regulation

Business Intelligence Developer

• Transforms raw financial and operational data into actionable insights by designing and developing interactive dashboards and reports using Microsoft Power BI.
• Enables data-driven decision-making by collaborating with Finance, IT, Business Information and Operations Management (BIOM) and other stakeholders, ensuring data accuracy, and optimizing reporting solutions for performance and scalability.
• Works with data from Finance and Operations (F&O), XM Invoice and Expense Management, and other systems, and trains team members to build self-service reporting capabilities.
• Designs, develops and maintains Power BI dashboards and reports.
• Gathers reporting requirements and translates business requirements into technical specifications.
• Creates data models and performs Extract, Transform and Load (ETL) processes.
• Ensures data accuracy and security on reports and dashboards.
• Provides consultation on data visualization best practices.
• Prepares and delivers reports, recommendations, or alternatives for improving processes in reporting.
• Advises the Finance management team on best practices for optimizing organizational reporting functions and capabilities.

Power BI Developer, Finance – 18 Month Contract

Learning and Development

• Provides administrative support to internal and external planning Counsel and the Program Delivery team
• Ensures accurate information during all phases of the Continuing Professional Development (CPD) program development and delivery process
• Supports special projects related to on-demand and/or digital learning programs
• Coordinates the operation of the Registration Desk for in-person programs
• Processes program evaluations and tracks attendance statistics
• Prepares program materials, notices, lists, and correspondence in a timely and efficient manner

Administrator, Program Delivery, Continuing Professional Development

• Provides administrative support to internal and external planning Counsel and the Program Delivery team
• Ensures accurate information during all phases of the Continuing Professional Development (CPD) program development and delivery process
• Supports special projects related to on-demand and/or digital learning programs
• Coordinates the operation of the Registration Desk for in-person programs
• Supports program operations through the Learning Management System (LMS)
• Coordinates travel arrangements for out-of-town presenters
• Manages communications and support for licensees, speakers, and presenters
• Processes program evaluations and tracks attendance statistics
• Prepares program materials, notices, and correspondence in a timely manner
• Assists with the maintenance and sustainment of the CPD Presenter Resource Centre
• Processes presenter expense reports and invoices for payment

Administrator, Program Delivery, Continuing Professional Development, Professional Development & Competence

Client Services Representative

• Provide timely, accurate, quality client service to lawyers/paralegal licensees and the general public
• Act as a cross-trained client service resource for Licensee Inquiry, Reception, and Complaints Reception lines
• Provide information to licensees regarding a full range of practice and professional topics
• Initiate service requests on behalf of licensees and others
• Provide information regarding processes and procedures related to the Complaints function
• Act as a first point of contact and general information resource to a full range of callers contacting the Law Society

Auditor, Spot Audit, Practice Audits, Professional Development & Competence

Legal Administrative Assistant, Regulatory Services – Professional Regulation

Power BI Developer, Finance – 18 Month Contract

Administrator, Program Delivery, Continuing Professional Development

Administrator, Program Delivery, Continuing Professional Development, Professional Development & Competence

Bilingual Representative, Contact Centre, Client Service Centre