Technical Program Manager, Capacity
NVIDIA
CloudSwitching
IT Datacenter Technician, AI Cloud
Lavendo
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 - $90,000 per year
Job Level
Junior
Tech Stack
CloudLinux
About the role
- Diagnose and resolve server and network hardware issues to maximize uptime and performance
- Install, upgrade, and decommission IT equipment, including servers, switches, and fiber optic cabling
- Manage and maintain fiber optic connectivity and patch cords throughout the data center
- Handle routine operational tasks, planned maintenance, and process RMAs (hardware returns) according to established procedures
- Participate in 10-12 hour shifts
- Collaborate with other techs, engineers, and external vendors to solve technical challenges
- Develop clear documentation for hardware configurations, troubleshooting steps, and maintenance routines
- Participate in project planning, execution, and progress monitoring for ongoing and new initiatives
- Ramp up with hands-on training in Kansas City, MO, then transition to Vineland, NJ once the new data center is live
Requirements
- 1+ years of experience diagnosing and resolving server hardware issues in a data center or similar environment
- Basic knowledge of data center components, racking and stacking servers
- Experience troubleshooting GPU overheating issues
- Knowledge of single-mode and multi-mode fiber optics
- Familiarity with ECCs and Hyper-Threading Technology
- Solid Linux command-line skills
- Experience working with enterprise-grade switches and fiber optic cables
- Proficiency in Excel (pivot tables, formulas, graphs)
- Ability and willingness to travel and participate in occasional on-call rotations
- Ability to participate in 10-12 hour shifts
- Valid driver’s license
- Proactive, responsible, and goal-oriented mindset
- Project planning and documentation skills
