LATICRETE International

Human Resources

• Provide HR support to specific business units and departments, primarily supporting Plant Operations and a non-exempt workforce
• Partner with business leaders to identify HR needs and develop effective solutions
• Implement talent management, employee engagement, performance management, and succession-planning initiatives
• Coach and mentor employees and advise managers on HR policies, procedures, and best practices
• Maintain knowledge of employment laws, reduce legal risks, and ensure regulatory compliance
• Act as a change agent through process design supporting change and transformation
• Conduct regular visits to partnered plant locations
• Partner with hiring managers to interview candidates for open positions
• Improve work relationships, morale, productivity, engagement, and retention
• Manage and resolve complex employee-relations issues, conflicts, investigations, offboarding, exit interviews, and terminations
• Document disciplinary actions and organize employee events and activities
• Provide performance-management guidance and develop Individual Development Plans
• Manage internal applicant processes and communications with internal candidates
• Manage the Disciplinary Points program and improve related systems and procedures
• Maintain employee records and HRIS; create, generate, and analyze reports
• Participate in quarterly new-hire orientation and ensure proper onboarding and completed paperwork

Human Resources Business Partner

Account Executive

• Create awareness, education and demand for LATICRETE products.
• Drive sales through distribution outlets, contractors, architects/designers, end users and builders by establishing lasting partnerships.
• Regularly work with distributors, contractors, GCs, architects, etc. to promote relationships and build trust.
• Conduct product knowledge training, including product usage demos (hands-on and PowerPoint).
• Review stocking profiles with distribution to maximize sales in local market.
• Conduct business overview meetings, presentations, distributor success plan meetings.
• Help customers identify the best systems and products to meet their application needs.
• Perform job site visits to provide technical support such as product installation training.
• Actively participate in social media groups and communications as appropriate with customers.
• Develop a thorough Territory Business Plan to maximize the opportunities.

Technical Sales Representative

• Create awareness, education and demand for LATICRETE products
• Promote relationships and build trust with distributors, contractors, GCs, architects, etc.
• Conduct product knowledge training, including product usage demos (hands-on and PowerPoint)
• Review stocking profiles with distribution to maximize sales in local market
• Conduct business overview meetings, presentations, distributor success plan meetings, potential MVP meetings, project tracking meetings and opportunity planning meetings
• Help customers identify the best systems and products to meet their application needs
• Perform job site visits to provide technical support such as product installation training
• Actively participate in social media groups and communications as appropriate with customers
• Work with internal departments to resolve issues such as shipping, production, etc. to ensure customer satisfaction
• Attend industry events such as trade shows, local and national professional organization events.