Customer Support

• Managing the billing process to produce drafts and revisions, ensuring the submission of client billings and liaising with Revenue Management
• Handling daily time entry, expense reimbursement, calendaring and scheduling, document management/edits, and travel arrangements
• Proactively learning internal systems and processes to find innovative solutions to problems and requests
• Preserving the confidentiality of firm and client protected information
• Generating, editing, and posting client invoices

Attorney Support Specialist

Business Oversight Compliance, Customer Care

Customer Experience Executive

Customer Service & Sales Administrator, French Speaking

Customer Support Advisor

Event Management and Support Specialist, German