LanguageLine Solutions

Financial Planning and Analysis

• Support and help lead annual budget, quarterly forecast, long-range planning, scenario planning, and target-setting processes; ensure assumptions, projections, and source data are accurate, complete, and well documented.
• Build and maintain financial models, variance analyses, trend reporting, and performance dashboards that help senior leaders understand business drivers and make informed decisions.
• Act as a key administrator and power user for Prophix or a comparable corporate performance management platform, including model maintenance, user/security administration, data loads, testing, upgrades, documentation, and troubleshooting.
• Work with Finance, IT, Sales, Payroll, and other teams to move, reconcile, and validate data from Microsoft D365 Finance & Operations, Salesforce CRM, data warehouse sources, and related reporting tools into the FP&A environment.
• Develop recurring and ad hoc reports using Excel, Prophix, Power BI, Management Reporter, SQL or SQL-like queries, and other available tools; present insights in a clear, business-oriented format.
• Build highly polished PowerPoint decks for senior leadership, operating reviews, budget and forecast packages, board-style materials, and strategic decision support.
• Use approved AI tools, including ChatGPT or similar platforms, to support analysis, reporting commentary, documentation, troubleshooting, presentation drafting, formula/query assistance, automation ideas, and process improvement while applying strong judgment and validation.
• Partner with senior leaders, department managers, IT, Sales Operations, Accounting, external vendors, and other stakeholders to understand business needs, resolve issues, and deliver reliable reporting and planning support.

Senior Financial Analyst – FP&A

Translator

• The Farsi Video-Telephone- Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Farsi and English speakers.
• The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
• The interpreter processes information quickly, concisely and recognizes sensitive cultural differences.
• The interpreter is professional and courteous at all times and uses appropriate terminology and understands common industry procedures and practices.
• Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Participate in online, video and audio training sessions.
• Deliver interpretation services via video and expediently type data on a dedicated device, such as a laptop, desktop computer, mobile phone, or tablet, in order to perform the essential functions of the job.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanor throughout the video and audio interpreting sessions at all times.
• Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.

Farsi Interpreter

Director

• Define and execute the product vision for LanguageLine Solutions.
• Lead and inspire the Product Development team in envisioning and building world-class products.
• Advocate for customers and drive innovation on their behalf.
• Understand and translate market requirements with substantiated customer/market feedback.
• Anticipate the impact of the changing language access industry and regulatory environment.
• Collaborate with leadership and cross-functional product teams to form roadmaps in support of strategic plans and customer needs.
• Plan and prioritize product features and requirements from conceptual stages through product life cycles.
• Remove organizational and operational bottlenecks that impede product innovation.

Director, Product Development

Artificial Intelligence

• Build and lead the AI Center of Excellence for LanguageLine
• Help shape and turn AI strategy into a practical operating model
• Establish governance, prioritize opportunities, enable responsible adoption
• Help business teams convert AI ideas into measurable operational and client value
• Establish Responsible AI Governance with policies, standards, and playbooks
• Partner with business and functional leaders to identify, assess, and prioritize AI opportunities
• Create mechanisms to measure AI adoption, effectiveness, and business impact
• Hire, coach, and lead a small team supporting rapid prototyping, enablement, and delivery acceleration

Director, AI Center of Excellence

• Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Participate in online, video and audio training sessions.
• Deliver interpretation services via video and expediently type data on a dedicated device, such as a laptop, desktop computer, mobile phone, or tablet, in order to perform the essential functions of the job.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanor throughout the video and audio interpreting sessions at all times.
• Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.

Latvian Interpreter

• Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Participate in online, video and audio training sessions.
• Deliver interpretation services via video and expediently type data on a dedicated device, such as a laptop, desktop computer, mobile phone, or tablet.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanor throughout the video and audio interpreting sessions at all times.
• Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset.
• Maintain punctuality and availability during scheduled work hours.

Cantonese Interpreter

Wolof Interpreter

• Handle calls on demand, and render the meaning of conversations between Albanian and English speakers
• Break the communication barrier in a wide range of industries like Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911
• Process information quickly, concisely and recognize sensitive cultural differences
• Maintain a professional demeanor throughout the video and audio interpreting sessions at all times
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP)

Albanian Interpreter

• Responsible for handling calls on demand and renders the meaning of conversations between Turkish and English speakers.
• Breaks the communication barrier in industries served by LanguageLine Solutions such as Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
• Processes information quickly and concisely and recognizes sensitive cultural differences.
• Remains professional and courteous at all times, using appropriate terminology.

Turkish Interpreter

• The Amharic Video-Telephone- Interpreter is responsible for handling calls on demand.
• Conduct interpretation in a friendly and professional manner.
• Respond to video and audio interpreting sessions promptly.
• Participate in online, video and audio training sessions.
• Render correct concepts and meanings according to established interpretation protocol.
• Maintain a professional demeanor throughout the interpreting sessions.
• Follow client instructions and ensure expectations are met with the Limited English-speaking Person (LEP).

Amharic Interpreter

• Handle calls on demand and render the meaning of conversations between Hmong and English speakers.
• Break the communication barrier in various industries, including healthcare, government, and business.
• Process information quickly and recognize sensitive cultural differences.
• Maintain professionalism and courtesy during interpreting sessions.
• Deliver interpretation services via video and expediently type data on a dedicated device.
• Follow client instructions and understand protocol for various industries.

Hmong Interpreter

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Arabic Interpreter

• Handle calls on demand, and render the meaning of conversations between Uzbek and English speakers.
• Break the communication barrier in various industries including healthcare, 911, education, etc.
• Conduct interpretation in a friendly and professional manner.
• Deliver interpretation services via video and expediently type data.
• Speak clearly in both languages using proper pronunciation and polite expressions.
• Maintain a professional demeanor throughout the sessions.
• Remain calm during interpreting sessions if speakers are incoherent or upset.
• Follow client instructions to meet expectations with the Limited English-speaking Person (LEP).
• Understand protocol and terminology for various industries.

Interpreter, Uzbek

• Handle calls on demand, rendering the meaning of conversations between Marshallese and English speakers.
• Break the communication barrier in a wide range of industries.
• Process information quickly, concisely and recognize sensitive cultural differences.
• Maintain a professional demeanor throughout the interpreting sessions.
• Remain calm during interpreting sessions especially in emergency situations.
• Follow client instructions in compliance with protocol to ensure client expectations are met.

Marshallese Interpreter

• Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Participate in online, video and audio training sessions.
• Deliver interpretation services via video and expediently type data on a dedicated device, such as a laptop, desktop computer, mobile phone, or tablet, in order to perform the essential functions of the job.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanor throughout the video and audio interpreting sessions at all times.
• Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.