LanguageLine Solutions

Translator

• Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Participate in online, video and audio training sessions.
• Deliver interpretation services via video and expediently type data on a dedicated device, such as a laptop, desktop computer, mobile phone, or tablet, in order to perform the essential functions of the job.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanor throughout the video and audio interpreting sessions at all times.
• Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.

Somali Interpreter

• Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Participate in online, video and audio training sessions.
• Deliver interpretation services via video and expediently type data on a dedicated device, such as a laptop, desktop computer, mobile phone, or tablet, in order to perform the essential functions of the job.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanor throughout the video and audio interpreting sessions at all times.
• Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Some calls may be highly emotional and/or stressful in nature. The interpreter may need to remain on a call for extended periods without breaks due to the nature of the call or may, at times experience high call volumes. The interpreter must have the ability to provide the required, company standards of service within this dynamic environment.

Tagalog Interpreter

• The Thai Video-Telephone- Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Thai and English speakers.
• The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
• The interpreter processes information quickly, concisely and recognizes sensitive cultural differences.
• The interpreter is professional and courteous at all times and uses appropriate terminology and understands common industry procedures and practices.
• The video and audio interpreting sessions may involve simple or complex, technical or non-technical subjects.

Thai Interpreter

• The Albanian Video-Telephone- Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Albanian and English speakers.
• The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
• The interpreter processes information quickly, concisely and recognizes sensitive cultural differences.
• The interpreter is professional and courteous at all times and uses appropriate terminology and understands common industry procedures and practices.
• The video and audio interpreting sessions may involve simple or complex, technical or non-technical subjects.

Albanian Interpreter

• Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanor throughout the interpreting sessions at all times.
• Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP).

Rundi Interpreter

Turkish Interpreter

• Handle calls on demand, and renders the meaning of conversations between Khmer and English speakers.
• Break the communication barrier in a wide range of industries such as Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
• Process information quickly, concisely and recognize sensitive cultural differences.
• Maintain a professional demeanor throughout the video and audio interpreting sessions at all times.
• Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.

Khmer Interpreter

• Handle calls on demand and renders the meaning of conversations between Latvian and English speakers.
• Provide interpretation services via video and expediently type data on a dedicated device.
• Render correct concepts and meanings according to the conventions of established interpretation protocol.
• Maintain a professional demeanor throughout the video and audio interpreting sessions at all times.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.

Latvian Interpreter

• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Participate in online, video and audio training sessions.
• Deliver audio and video interpretation services and expediently type data on a dedicated device, such as a laptop, desktop computer, mobile phone, or tablet, in order to perform the essential functions of the job.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanor throughout the interpreting sessions at all times.
• Remain calm during the interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.

Spanish Interpreter

Haitian Creole Interpreter

• Handle calls on demand, and render the meaning of conversations between Polish and English speakers.
• Break communication barriers in various industries.
• Process information quickly and concisely while recognizing sensitive cultural differences.
• Speak clearly in both languages using proper terminology and avoid omissions or additions.
• Maintain a professional demeanor throughout video and audio interpreting sessions.
• Follow client instructions to ensure expectations are met with the Limited English-speaking Person (LEP).

Polish Interpreter

• The Kyrgyz Telephone Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Kyrgyz and English speakers.
• Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP).
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.

Kyrgyz Interpreter

• The French Video-Telephone- Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between French and English speakers.
• The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
• The interpreter processes information quickly, concisely and recognizes sensitive cultural differences.
• The interpreter is professional and courteous at all times and uses appropriate terminology and understands common industry procedures and practices.
• Maintain punctuality and availability during scheduled work hours.