Language Services Associates

Account Management Specialist

Language Services Associates

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • The Account Management Specialist (AMS) manages and maintains relationships within a specified client segment for LSA.
  • The role's primary focus is to grow client revenue and knowledge of LSA's products and services.
  • Additionally the AMS will execute duties including managing the solutions inbox, providing outstanding client support, and updating the customer relationship management system.

Requirements

  • Strong interpersonal skills, diplomacy, and discretion.
  • Proactive approach to customer service and a can do attitude.
  • Proven success in creating and maintaining customer relationships.
  • Multitask and work well under pressure in a time-constrained environment; Able to efficiently and effectively respond to client concerns and projects as they arise.
  • Experience with Microsoft Dynamics or other CRM preferable.
  • Valid Drivers License.