Account Manager II, Service Provider
Huntress
Cyber Security
Director of Account Management – SportsEngine
NBCUniversal
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $118,000 - $130,000 per year
Job Level
Senior
About the role
- Foster a culture of continuous improvement by building and leading a high-performing team that encourages, evaluates, and implements innovative ideas and solutions.
- Recruit, develop, and retain top talent while driving career advancement and succession planning across the organization.
- Conduct regular performance assessments to measure team effectiveness, engagement, and development progress.
- Collaborate on the development of annual budgets, compensation plans, and goal setting aligned with corporate financial objectives.
- Evaluate and optimize resource allocation to meet productivity goals while managing costs effectively.
- Standardize service level expectations, roles, and responsibilities across the team and in coordination with other departments.
- Ensure timely delivery of high-quality outcomes that exceed client expectations.
- Develop and implement scalable customer success programs with measurable goals, including segment-specific strategies, training, and marketing initiatives.
- Cultivate strategic relationships with key clients and partners to drive long-term value and growth.
- Design and execute GTM strategies that exceed annual targets for customer acquisition, activation, retention, and product line expansion.
- Collaborate with senior leadership on both organic and inorganic territory expansion plans.
- Lead regular business reviews with executive leadership and direct reports to assess progress and align on strategic priorities.
Requirements
- 7+ years of go-to-market (GTM) leadership experience within a high-growth tech company, ideally with annual recurring revenue exceeding $25 million.
- College degree or equivalent experience.
- Proven ability to improve customer acquisition cost, team productivity, customer activation, net revenue retention, and product expansion.
- Demonstrated success in building and scaling sales strategies and fostering a high-performance culture in dynamic, fast-paced markets.
- Strategic thinker with a high capacity for solving complex business challenges.
Benefits
- medical, dental and vision insurance
- 401(k)
- paid leave
- tuition reimbursement
- a variety of other discounts and perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
go-to-market (GTM) strategiescustomer acquisitioncustomer activationnet revenue retentionproduct expansionperformance assessmentsresource allocationbudget developmentcompensation planningstrategic relationship management
Soft skills
leadershipteam developmentcontinuous improvementstrategic thinkingproblem-solvingcollaborationhigh-performance cultureinnovationcommunicationengagement
Certifications
college degree
