LANgineers, Inc.

Sales Office Administrator

LANgineers, Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $40,000 - $45,000 per year

Job Level

JuniorMid-Level

Tech Stack

CloudVoIP

About the role

  • Provide support with clerical tasks and ensure corporate procedures are organized and timely.
  • Make intro calls to new customers and collect required information; serve as contact point and provide install progress reports.
  • Schedule install techs and arrange install times; moderate tasks in customer templates; collect customer phone numbers and Copy of Bill; port in new customer numbers.
  • Send sales-dictated proposals; verify prospect address with USPS; confirm legal business names with SOS and DBA; check 401K database for EIN; create and send sales orders via DocuSign & Adobe ESign.
  • Run customer portfolio reports and generate renewal lists.
  • Verify new customer seat counts vs signed sales orders; process and maintain sales files; update sold list and FOC dates; create bill transactions for agent hours.
  • Create invoices for Credit team and customers; create monthly memorized invoices; interact with finance banks; generate reports.
  • Provide high level customer service; answer inbound phone calls and redirect; moderate customer support tickets; schedule customer appointments for moves, installs, repairs, training.

Requirements

  • Prior office experience required.
  • Minimum of 2 years of experience as an administrative assistant.
  • Minimum of 2 years of experience demonstrating accurate data entry.
  • Minimum of 1 year of experience utilizing QuickBooks, MS Word, Excel, Outlook, and the Internet.
  • Minimum of 1 year of general administrative experience.
  • Highly detail-oriented.
  • Desire to promote Best Practices.
  • Ability to handle multiple tasks and coordinate various assignments while maintaining poise and excellent customer service.
  • Ability to be proactive and work independently.
  • Strong organizational, time management, and communication skills.
  • Strong math and/or accounting skills preferred.