LANgineers, Inc.

Administration

• Make the intro call to new customers and collect required information, serve as contact point, provide install progress reports, schedule install techs, and moderate tasks in new customer templates.
• Call customers to collect published phone numbers and collect Copy of Bill (COB); port in new customer numbers.
• Send sales-dictated proposals, verify addresses with USPS, confirm legal business names with Secretary of State, check 401K database for EIN, create and send sales orders via DocuSign & Adobe ESign, run customer portfolio reports and generate renewal lists.
• Verify new customer seat counts, process and maintain sales files, update sold list and commission tracking, update FOC dates, create bill transactions for agent work hours, create invoices for Credit team funding and customer first month, create monthly memorized invoices, generate reports, and interact with finance banks.
• Provide high level customer service, answer inbound phone calls and redirect callers, moderate customer support tickets, and schedule customer appointments (moves, installs, repairs, training).

Office Administrator, QuickBooks

Account Executive

• Prospect and sell new business through door-to-door and in-person sales
• Drive daily to new businesses, canvas market, and speak with decision makers in person
• Follow LANgineers' structured sales generation process and use daily sales tools
• Set appointments with decision makers and attend appointments to close deals
• Achieve appointment setting, appointment attending targets, and assigned sales quotas
• Report to Sales Manager

Sales Account Executive, IT Services

• Provide support with clerical tasks and ensure corporate procedures are organized and timely.
• Make intro calls to new customers and collect required information; serve as contact point and provide install progress reports.
• Schedule install techs and arrange install times; moderate tasks in customer templates; collect customer phone numbers and Copy of Bill; port in new customer numbers.
• Send sales-dictated proposals; verify prospect address with USPS; confirm legal business names with SOS and DBA; check 401K database for EIN; create and send sales orders via DocuSign & Adobe ESign.
• Run customer portfolio reports and generate renewal lists.
• Verify new customer seat counts vs signed sales orders; process and maintain sales files; update sold list and FOC dates; create bill transactions for agent hours.
• Create invoices for Credit team and customers; create monthly memorized invoices; interact with finance banks; generate reports.
• Provide high level customer service; answer inbound phone calls and redirect; moderate customer support tickets; schedule customer appointments for moves, installs, repairs, training.

Office Administrator, QuickBooks

Sales Account Executive, IT Services

Sales Office Administrator