Landis+Gyr

Field Engineer

• The Premium Service Engineer I provides in-depth remote support for technical issues which are assigned by the customer.
• Responsible for driving resolution to technical issues, engaging other departments when applicable, and fully documenting the resolution in CRM.
• If technical issues cannot be resolved, expected to gather sufficient detailed technical information before escalating to the Tier 2 team.
• Database queries and detailed investigations to support case management.
• Hands-on device management, including network configuration, firmware updates, software update support including Command Center, Radio Shop, and Tech Studio updates, field and lab testing support, test script development and execution, AMI lab and test environment support.
• Respond to technical inquiries, provides in-depth support to the customer and project teams, and provides network monitoring and troubleshooting.

Premium Service Engineer I

Project Manager

• Lead complex, high-visibility projects
• Plan, execute, control, and coordinate the activities of a project team to produce deliverables agreed upon with customer contracts and project plans
• Manage the project(s) and execute activities around the boundaries of scope, schedule, risks, and cost
• Utilize the PMO's established project delivery procedures and processes to deliver against requirements for contracted projects
• Report project status to the PMO and other stakeholders
• Manage external, internal, and capital project costs
• Scrum management and metric analysis for Agile projects
• Demonstrate strong influential leadership of interdepartmental project teams to complete assigned projects on time, to specifications, and with accuracy and efficiency
• Manage change control & risk management processes
• Manage budget planning, tracking and financial accountability for projects
• Negotiate and build positive relationships with key project stakeholders
• Primary point of contact for customers, maintaining full responsibility for customer relationships, ensuring their needs are met and fostering long-term partnerships throughout the project lifecycle

Senior Project Manager

• Plan, execute, control, and coordinate the activities of a project core team to produce deliverables agreed upon with executive and/or functional management
• Utilize the PMO's New Product Introduction (NPI) procedures and processes to develop new products and/or services for L+G
• Work within Stage-Gate methodology
• Scrum management and metric analysis for Agile projects
• Working with cross functional teams across the globe to ensure products are launched on time and within budget
• Manage the project(s) and execute activities around the boundaries of scope, schedule, risks, and cost
• Report project status to the PMO and other stakeholders
• Manage external, internal, and capital project costs
• Performs other duties or responsibilities as assigned or required

Associate Project Manager

Hardware Engineer

• Develop embedded firmware in C/C++ and Python across diverse hardware platforms.
• Design and implement low-level drivers and board support packages for microcontrollers, modems, Wi-Fi, UART, USB, and RF interfaces.
• Debug and validate system performance using oscilloscopes, logic, and protocol analysers.
• Optimise firmware for performance, memory efficiency, and low power consumption (IoT-focused).
• Contribute to Agile development processes, including sprint planning, stand-ups, and reviews.
• Deliver firmware tasks on time with strong attention to detail.
• Participate in peer code reviews and provide constructive feedback.
• Perform unit testing and self-verification before handover to QA.
• Communicate clearly with cross-functional teams.
• Apply strong problem-solving and risk mitigation skills.
• Demonstrate a willingness to learn and adopt new technologies.
• Maintain accurate source control (Git) in line with company standards.
• Produce and maintain comprehensive technical documentation.
• Update and manage tasks in Agile tracking tools (e.g. TFS backlog).

Firmware Engineer

Architect

• Oversee architecture, design, and testing of integrations & interoperability of software programs
• Consult with customers to scope, design, document, implement and deliver system integration solutions
• Architect new solutions and deliver new services to meet customer needs
• Work directly with customers to create data mappings involved in architecting the integration solution
• Collaborate with analysts, designers, and system owners in testing of newly-integrated software programs
• May install and configure software at customer's site and perform user acceptance testing
• Understand data quality and how it impacts the final integrated solution
• Ensure integration projects meet business requirements and goals
• Develop standards, best practices, patterns, and processes to support integration projects

Solutions Integrations Architect

Sales

• Researches, develops, and implements area sales plan, programs, policies, and goals which further strategic objectives and expand business opportunities.
• Promote and differentiate products and services.
• Identifies market opportunities and threats while developing plan of action to address.
• Conducts sales presentations to all levels of the sales channel.
• Conducts regular sales calls to build Landis+Gyr presence – customer, manufacturer representative, and distributor.
• Represent Landis+Gyr at industry events such as tradeshows, conferences and regulatory sessions.
• Follow up on product leads and tracks major transactions through closing.
• Secure, manage, and monitor sales performance of value-added resellers or distributors as applicable.
• Develops specific action plans to improve sales channel opportunities.
• Maintains in-depth knowledge of Landis+Gyr products in order to create and deliver presentations, answer product and application questions, and provide support, including product training to customers, agents, and distributors.
• Maintains in-depth knowledge of customer/client systems, operations, applications and needs.
• Assists and supports management and other company departments regarding long and short-term planning and directives.
• Networks with trade contacts, professional organizations, and external sources to further develop channel partners and growth opportunities.
• Maintains a current knowledge of industry trends, opportunities, channels, products and competitors to support the identification of business development opportunities.
• Submits accurate, timely and complete records to management as scheduled.
• Communicates related information regularly to management.

Premium Service Engineer I

Senior Project Manager

Associate Project Manager

Firmware Engineer

Solutions Integrations Architect

Director, Strategic Sales – West