Lalamove

Telesales Associate – Onboarding / Offline Presence

Lalamove

full-time

Posted on:

Location Type: Office

Location: Dhaka • 🇧🇩 Bangladesh

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Job Level

JuniorMid-Level

About the role

  • Sell Lalamove as a platform to driver partners by clearly communicating benefits, creating urgency, and driving conversions within a 14-day funnel through targeted calls and follow-ups
  • Manage key onboarding projects, including lead prioritization (based on conversion funnel, driver type, registration date) and initiatives to increase 14-day onboarding efficiency
  • Provide daily, weekly, and monthly reports to internal and external teams (e.g., Marketing) to improve lead quality and optimize onboarding efficiency
  • Create and enhance static and video content for sharing through designated channels to attract and engage drivers
  • Sell Lalamove’s Sticker Program to driver partners, driving adoption from First-Time Activation (FTA) to First-Time Sticker Installation
  • Schedule drivers for on-site or mobile hub sticker installation and achieve daily call targets
  • Conduct follow-ups, perform root cause analysis (RCA), generate reports, and design action items to address challenges
  • Coordinate within subteams to ensure smooth scheduling and installation processes

Requirements

  • Bachelor’s degree in any discipline (preferably in marketing, business, or supply chain)
  • Minimum of 1 year of experience in telesales, driver acquisition, community management, field operations, or similar roles
  • Persuasive communicator with the ability to influence and motivate potential driver partners
  • Strong project management skills with the ability to prioritize tasks and manage timelines effectively
  • Analytical mindset and strong data analysis skills using Excel or Google Sheets
  • Proficiency in Google Workspace (Docs, Sheets, Slides, Forms)
  • Knowledge of CRM tools & calling tools (e.g., MicroSIP) preferred
  • Excellent communication and interpersonal skills
  • Creative skills for developing static and video content (Canva/editing tools preferred)
  • Self-driven, adaptable, and attention to detail

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisproject managementtelesalesdriver acquisitioncommunity managementfield operationscontent creationroot cause analysislead prioritizationonboarding efficiency
Soft skills
persuasive communicationinfluencingmotivationtask prioritizationtime managementanalytical mindsetattention to detailself-drivenadaptabilityinterpersonal skills
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