Lakeland Care

Care Manager

Lakeland Care

full-time

Posted on:

Origin:  • 🇺🇸 United States • Wisconsin

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Job Level

Junior

About the role

  • Serve members (frail elderly, adults with physical disabilities, and adults with intellectual/developmental disabilities) as part of an interdisciplinary team with an RN Care Manager
  • Provide care management and service coordination to Lakeland Care members
  • Arrange for provision of services and supports based on a comprehensive assessment of the member's identified outcomes and needs
  • Monitor provision of services based on the member-centered plan per LCI policy and Department of Health Services (DHS) contract requirements
  • Coordinate and participate in home visits and care conferences involving the member, their supports, and providers
  • Collaborate with RN Care Manager to coordinate acute and primary care services, care transitions, and related follow-up care
  • Conduct in-person comprehensive, strengths-based assessments and perform reassessments as condition changes
  • Develop, coordinate, monitor and evaluate outcome-based member-centered plans, considering cost and effectiveness in authorizing services and choosing providers
  • Implement risk mitigation strategies to promote member health, safety and independence while respecting rights to appeal and grieve
  • Maintain member records as required by DHS contract and LCI policy
  • Build and maintain effective collaborative working relationships with RN Care Manager partner and various departments/stakeholders
  • Participate in team meetings and on-going trainings to stay abreast of policies, procedures, and state/federal regulations
  • Maintain confidentiality of member information and PHI in accordance with HIPAA and state/federal regulations

Requirements

  • Certified Social Worker in the State of Wisconsin with a minimum of one (1) year experience working with at least one of the family care target populations
  • A four-year bachelor’s degree or more advanced degree in Human Services or related field with one (1) year experience working with at least one of the family care target populations
  • A four-year bachelor’s degree or more advanced degree in any other area than Human Services with a minimum of three (3) years’ experience working with at least one of the family care target populations
  • Working knowledge of computers, computer programs, typing, and data entry
  • Ability to access members’ homes which are not required to comply with the ADA regulations
  • Ability to multi-task and work in a fast-paced environment
  • Ability to lift up to 25lbs
  • Current driver’s license, acceptable driving record and proof of adequate insurance
  • Position requires traveling in the field/community visiting members
  • Maintain the confidentiality of member information and protected health information (PHI) in accordance with HIPAA and state/federal regulations
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