Labcorp

Financial Planning and Analysis

• Manage an annual operating budget for the RCM division, ensuring cost efficiency and alignment with corporate financial objectives.
• Oversee workforce planning and vendor management for a global team of onshore and offshore resources.
• Implement cost optimization strategies, including automation, process improvement, and vendor performance management.
• Provide budget forecasts & variance analysis.
• Partner with RCM operational areas to perform financial analyses, what-if scenarios, and support to improve cost optimalization.
• Oversee General Ledger (GL) and Accounts Receivable (AR) accounting processes related to RCM.
• Ensure timely and accurate month-end revenue close, including journal entries and reconciliations.
• Serve as the primary liaison for internal and external audits, ensuring documentation and responses are complete and timely.
• Maintain and enhance SOX controls related to RCM financial processes.
• Lead reserve analyses for bad debt, contractual allowances, and other RCM-related accruals.
• Ensure accuracy and transparency in financial statements and operational metrics.
• Establish and continuously improve close calendars, and controls, ensuring audit readiness and a consistent global approach across entities and service lines.
• Drive continuous improvement in reconciliation and close processes.

Executive Director, Revenue Cycle Management, Finance

Director

• Oversee Physician Systems value proposition and companywide provider strategy for value-based care.
• Meet annual Physician Systems Leadership targets including national sales performance budget, gaps-in-care program financial targets, and product development goals.
• Lead Labcorp’s Insight Analytics population health product offering from development to implementation.
• Manage Physician System Data Informatics group (3 FTEs) and customer solutions implementations (2 FTEs).
• Serve as Key Opinion Leader on value-based care including internal expert resource, customer presentations, as well as conference speaking engagements and social media presence.
• Develop programs that support value-based care partnerships including use of lab data, gaps in care, health equity, and lab stewardship.
• Engage with Sr. Divisional Leadership, national and regional sales teams to support big deals and advance education on value-based care and related offerings.
• Develop and manage product partnerships to support Labcorp’s position in the market including those with population health platforms, EHR companies, data aggregators, diagnostic companies, and consultants.
• Oversee lab stewardship program for the Health System Organization, leading efforts for hospital and physician stewardship offerings while collaborating with payer and scientific team initiatives.
• Drive product and program development through collaboration with various stakeholders including key customers, divisional leadership, national account sales, scientific and medical teams, legal, IT, etc.
• Present insights and reports, KPIs to Senior HHS leadership highlighting successes and areas needing attention.
• Participate in business review with Divisional SVPs and sales VPs.
• Oversee National VBC Salesforce Campaign Implementations.
• Collaborate with sales leadership to integrate campaign strategies with regional needs.
• Develop and implement training programs to equip national and regional sales teams with the tools, resources, and knowledge to effectively support strategic VBC initiatives.
• Oversee content development and updates with Marketing, ensuring alignment with product launches and strategic goals.
• Lead the creation of messaging, sales materials such as brochures, presentations, and other collateral to effectively communicate product benefits and capabilities.
• Oversee annual personnel, product, and communications budget.

Senior Director, Value-based Care, Customer Solutions

• Develop and maintain relationships with target and key health plans in the Southeast Region
• Collaborate with Southeast Region leadership team and sales to develop/implement growth strategies
• Responsible for the development, negotiation and maintenance of financially sound contracting arrangements that deliver value for health plans and Labcorp
• Oversee analysis of billing trend data and/or market information to derive conclusions which support negotiation strategy and address assure appropriate reimbursement
• Assure that all contracts are in compliance with departmental operational, quality and legal requirements
• Develop and execute on strategies to implement collaborative, value added programs with health plans
• Keep up-to-date with industry shifts and trends while informing and broadening key stakeholders' market knowledge as to how to best meet growth objectives
• Mentor staff with a clear set of goals and objectives that are results oriented
• Responsible for hiring, developing, training, and retaining high-quality, productive employees

Senior Director, Payor Solutions

Learning and Development

• Designs, develops, and delivers Labcorp LearningPath Learning Path for workplace drug test specimen collections
• Authors and maintains Standard Operating Procedures (SOPs) for drug-free workplace specimen collection
• Creates and updates promotional text for drug-free workplace testing
• Develops and delivers learning material for external customers and specimen collectors
• Manages content within Labcorp.com, Labcorp Solutions, The Point and One World pages
• Uses collection data to pinpoint improvement areas
• Maintains alignment with Substance Abuse and Mental Health Services Administration (SAMHSA) guidelines
• Supports internal and external audit requests by providing accurate compliance documentation

Learning and Development Analyst

QA Engineer

• Contribute to regression testing for releases and high-impact feature changes.
• Collaborate early with developers and product managers to shape testing strategy throughout the development lifecycle.
• Participate in Agile ceremonies including daily standups, backlog refinements, sprint planning, and retrospectives.
• Triage bugs from internal and external sources and ensure issues are clearly documented.
• Monitor and investigate production issues to support product stability and performance.
• Analyze QA workflows to identify bottlenecks and recommend improvements.
• Communicate progress, risks, and findings clearly across the development lifecycle.

QA Analyst – Software

Account Executive

• Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the Labcorp operations team in relation to client needs
• Provide ongoing service and timely resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused
• Provide account management for client's day to day operations
• Collaborate with entire sales team to grow book of business
• Meet and exceed monthly retention and upsell goals

Key Account Executive

People Operations

• Resolves complex HR inquiries from employees through case management, chat, and appointment bookings
• Ensures timely and high-quality service delivery, meeting performance and quality Service Level Agreements (SLAs)
• Drives completion of complex, time-sensitive activities to meet deadlines
• Provides policy guidance and advanced assistance on HR process navigation for employees
• Is subject matter expert (SME) and partners with COEs and Stakeholders on knowledge transfer and process optimization projects to improve employee experience
• Mentors and provides guidance to team members, creates / maintains training content (e.g. job aides, etc.), facilitates training sessions, and supports onboarding for new People Services team members
• Drives compliance with global policy and labor laws, documentation standards, process and data audits
• Identifies and solutions for trends or inefficiencies and contributes to service enhancements projects
• Supports global HR Projects
• Other HR Support as needed, including employment verifications and offboarding tasks

HR People Services Specialist, Dutch Speaking

Business Development Rep

• Establishing, building, and evolving relationships with senior leaders at biopharma companies
• Collaborating with Labcorp teams including Sales, Marketing, Medical Affairs, and Legal teams to identify, prioritize and execute partnerships
• Structuring and negotiating partnership agreements, including in cases where a creative and novel approach is required due to unique client needs
• Supporting development of partnership models and go-to-market strategies based on customer needs, business performance, market dynamics and competitive landscape
• Leverage Salesforce.com and other data sources for commercial sales metrics and customer management
• Lead cross functional projects with various leaders throughout the division and company
• Provide salesforce with support including training, market intelligence and actionable reporting
• Serve as a subject matter expert for various sales tools for the divisional salesforce
• Help with the planning, coordination, and execution of divisional events

Business Development Executive – Genetics

• Lead the design and development of complex synchronous and asynchronous learning experiences aligned to enterprise frameworks.
• Apply advanced instructional design methodologies (e.g., ADDIE, SAM) and adult learning principles to create highly effective and scalable learning solutions.
• Act as a subject‑matter expert in learning experience design, advising program managers and SMEs on best practices.
• Develop facilitator guides, participant materials, eLearning, videos, job aids, and other assets requiring advanced design and technical expertise.
• Leverage a range of authoring and media tools (e.g., Articulate 360, Adobe Captivate, video production tools) to create interactive, multimedia‑rich learning.
• Conduct learner/task analysis to inform solution design decisions.
• Perform quality assurance, user testing, and iterative refinement of learning assets.
• Partner with program managers, SMEs, and business partners to ensure solutions meet strategic capability needs.
• Independently lead design workstreams on large or complex projects, managing priorities, timelines, and deliverables.
• Mentor junior designers or provide design feedback as a technical expert.

Lead Instructional Designer

• Lead and inspire a high-performing team of core and specialty sales reps and account managers across LA County
• Drive strategy and execution for regional sales goals, performance plans, and revenue growth targets
• Launch and scale new products and diagnostic innovations - turning complex offerings into clear, compelling value for our clients
• Foster a strong culture of collaboration, accountability, and continuous improvement within your team
• Engage with top-tier clients, including physicians, clinics, and C-suite stakeholders, cultivating meaningful relationships that drive long-term loyalty
• Serve as a cross-functional connector, aligning your team’s efforts with lab operations, marketing, and corporate strategy
• Develop future leaders by hiring, mentoring, and coaching top talent, while constantly elevating your own leadership toolkit

Regional Manager, Business Development

• Lead new business development with academic hospitals and health systems.
• Develop and execute strategic sales and marketing plans to achieve growth objectives.
• Build and maintain strong relationships with key prospects and clients; negotiate and close high‑value partnerships with major hospitals and health systems.
• Monitor competitor activity and leverage market intelligence to guide strategy.
• Use data to forecast sales, set performance goals, and optimize account plans.
• Conduct market research and apply insights to strengthen sales and marketing efforts.
• Maximize business volume within assigned accounts through long‑term relationship management.
• Engage C‑suite and senior medical leaders (CEO, COO, CFO, CIO, CNO, VP of Ancillary Services, Medical Directors, Department Chairs, etc.).
• Maintain working knowledge of hospital laboratory technologies, including LIS systems (Epic, Cerner/Oracle, etc.).
• Establish deep, trust‑based relationships as a strategic partner to client leadership.
• Demonstrate strong listening, questioning, and emotional intelligence to uncover both stated and unstated customer needs.
• Manage objections effectively while expanding opportunities and strengthening relationships.
• Deliver persuasive, client‑focused solution recommendations.
• Facilitate effective virtual and in‑person meetings that advance outcomes and shorten sales cycles.
• Understands laboratory product offerings, partnership models, and the value delivered across diverse market environments.
• Operate as a strategic thinker who can also execute within a matrixed organization.
• Model leadership that fosters inclusion, collaboration, and strong communication.
• Actively seek diverse perspectives to solve business challenges.

Executive Director, Business Development

Business Analyst

• Leverages AI-driven tools to identify process inefficiencies and generate data that accelerates decision-making
• Monitors and reports on realized savings and cost avoidance across all sourcing categories
• Develops executive-level presentations and dashboards to communicate sourcing achievements
• Acts as a liaison between sourcing, finance, operations, and business units
• Creates and optimizes Smartsheet dashboards for tracking savings and KPIs

Lean Business Process Analyst

Customer Support

• Answer 80+ inbound calls per day from patients, doctor's office and/or private insurance carriers
• 85% of calls will be assisting Spanish speaking customers
• Initiate payment plans for patients for outstanding balances
• Routinely utilize multiple resources to resolve patient inquiries while on the phone
• Maintain performance goals
• Ability to become proficient with processes after completing a structured training program

Bilingual Customer Service Support Representative – 11am-8pm EST

Solutions Engineer

• Serve as a platform expert in Adobe Experience Platform Real-Time CDP
• Develop and maintain a long-term CDP architecture roadmap aligned with enterprise marketing and data strategy
• Provide deep domain expertise in technology stack, and data infrastructure, with a broad knowledge base in digital marketing
• Assess and audit the current state of our marketing technology stack
• Strategize, architect, and document a scalable RTCDP implementation, tailored to our business needs
• Drive complex architectural decision-making using industry benchmarks, vendor insights, and external best practices
• Translate business requirements into technical specifications
• Lead technical delivery; provide guidance to Data Engineers
• Support the implementation of proper data governance
• Evaluate and recommend enterprise architecture decisions that impact multiple business functions
• Collaborate with Marketing, Analytics, IT, and Data Governance teams to drive cross-functional CDP initiatives.
• Partner with business stakeholders to ensure CDP solutions support customer lifecycle, revenue growth, and operational efficiency
• Monitor industry trends, competitor CDP strategies, and emerging technologies to inform platform innovation and best practices

Executive Director, Revenue Cycle Management, Finance

Senior Director, Value-based Care, Customer Solutions

Senior Director, Payor Solutions

Learning and Development Analyst

QA Analyst – Software

Key Account Executive

HR People Services Specialist, Dutch Speaking

Business Development Executive – Genetics

Lead Instructional Designer

Regional Manager, Business Development

Executive Director, Business Development

Executive Director, Business Development

Lean Business Process Analyst

Bilingual Customer Service Support Representative – 11am-8pm EST

Manager, B2B CDP Solution Architect