L3Harris Technologies

Specialist, IT Business Analysis – PCaaS Lease Manager

L3Harris Technologies

full-time

Posted on:

Location Type: Remote

Location: Remote • Texas • 🇺🇸 United States

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Salary

💰 $71,500 - $153,000 per year

Job Level

Mid-LevelSenior

Tech Stack

GoServiceNow

About the role

  • Serve as Lease Manager and Subject Matter Expert (SME) for the PCaaS program
  • Collaborate with business stakeholders, internal customers, external suppliers, and IT teams
  • Review lease schedules for accuracy and completeness and ensure corrections prior to approval
  • Review, correct, approve, and dispute PCaaS lease and purchase invoices
  • Develop and maintain a hardware refresh plan to provide modern equipment and retire technical debt
  • Design and build ServiceNow dashboards to track PCaaS performance indicators
  • Provide detailed monthly PCaaS metrics for IT Operations Review
  • Design and execute queries and reports supporting cost savings and cost avoidance efforts
  • Define and document ServiceNow workflows, enhancements, and process improvements
  • Update and maintain ServiceNow CMDB with PCaaS-relevant data and ensure asset data integrity
  • Develop and maintain documentation including business cases, process flows, and KBAs
  • Develop reports, interfaces, conversions, enhancements, and form specifications to improve data integrity
  • Lead or support operational excellence and Go-to-Green plans

Requirements

  • Bachelor’s Degree and minimum 4 years of prior relevant experience
  • Graduate Degree and a minimum of 2 years of prior related experience (alternative credential)
  • In lieu of a degree, minimum of 8 years of prior related experience
  • Minimum of 4 years’ experience in finance or lease management
  • Comprehensive knowledge of Finance, Information Technology, Business Administration, or a related field (preferred)
  • Extensive knowledge of IT asset & service management platforms and tools, including ServiceNow
  • Strong problem-solving and analytical skills
  • Experience designing and building dashboards and reports
  • Experience with CMDB data analysis, validation, and correction
  • Experience developing business cases, process flows, KBAs, and technical documentation
  • Experience with enterprise-level IT projects and process improvement initiatives
  • Exposure to project management methodologies, primarily Agile
  • Ability to handle time-sensitive situations and engage outside normal working hours when necessary
  • Excellent communication, presentation, and interpersonal skills
Benefits
  • Health and disability insurance
  • 401(k) match
  • Flexible spending accounts
  • Employee Assistance Program (EAP)
  • Education assistance
  • Parental leave
  • Paid time off
  • Company-paid holidays
  • 9/80 schedule (every other Friday off)
  • Remote opportunity

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
lease managementfinancial analysisdata analysisdashboard designreportingprocess improvementtechnical documentationServiceNowCMDB managementcost savings
Soft skills
problem-solvinganalytical skillscommunicationpresentation skillsinterpersonal skillscollaborationorganizational skillsleadershiptime managementadaptability
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