L&T Lengermann & Trieschmann

Sales

• Overall responsibility for our fashion and sports house, including its stores
• Lead the Sales and Visual Merchandising functions
• First point of contact and representative of L&T to our customers
• Plan and implement measures to achieve the house's objectives
• Analyze sales data and identify revenue opportunities
• Develop actionable recommendations together with the sales leadership team
• Build and lead the sixteen-member leadership team
• Responsible for all sales staff in collaboration with HR
• Joint responsibility with the Visual Merchandising team for the store's visual appearance
• Develop customer events and special customer services in collaboration with Buying and Brand Communication

Head of Sales

Customer Success Manager

• Turn data into real relationships
• Develop relevant marketing approaches by analyzing data and customer segments
• Plan, implement and evaluate CRM campaigns with various objectives
• Manage and further develop the customer loyalty program
• Ensure, prepare and optimize data quality
• Build monitoring for all CRM activities (online and offline)
• Work performance-oriented and keep campaign KPIs in constant view

Head of Sales

Junior CRM Manager