L.A. Care Health Plan

Business Operations

• Governing and coordinating enterprise IT operational processes
• Ensuring controlled, predictable, and high-quality delivery of technology releases into production
• Serving as the centralized authority for release management, change governance, financial tracking, and operational coordination
• Directing all aspects of running an efficient team, including hiring, supervising, and coaching
• Developing strategic plans, driving change, and influencing critical business outcomes
• Managing budgets and resources effectively
• Conducting strategic planning to utilize resources
• Leading the IT portfolio management function
• Establishing program governance and ensuring consistent delivery practices across teams
• Driving prioritization frameworks to balance innovation, maintenance, and regulatory needs
• Leading IT operational strategy to align technology capabilities with enterprise priorities
• Establishing governance frameworks for budgeting, portfolio management, vendor oversight, and performance reporting

Director, Information Technology Business Operations

Business Intelligence Developer

• Designing, engineering and leading Business Intelligence (BI) solutions.
• Ensuring business intelligence solutions are robust, scalable and align with target architecture.
• Requirements gathering, data analysis, design and building business intelligence solutions.
• Leading and designing BI solutions; focused on self-serve models.
• Promoting and educating the enterprise on Business Intelligence and Reporting.
• Overseeing BI solutions developed by the IT organization.
• Collaborating with business users on reporting solutions.
• Mentoring BI developers to ensure solutions are scalable and maintainable.
• Developing and implementing BI and reporting standards.
• Evaluating and recommending business intelligence, reporting and analytics tools.
• Partnering with leadership to evolve the BI strategy and roadmap.
• Completing projects by coordinating resources and timetables with user departments and other IT teams.

Principal Business Intelligence Engineer

Manager

• Manage and provide leadership and support for development/maintenance of Oracle Database, SOA, Web based Portal applications.
• Prepare short and long term plans to address infrastructure projects as well as support to and technical leadership for internal/external stakeholders.
• Lead Center of Development Excellence team to develop technical talent, identify learning gaps, ensure consistency, implement best practices and create Consultant oversight model.
• Manage staff including monitoring of day to day activities, performance, mentoring, training, and handling of questions or issues raised by staff.

Information Technology Delivery Manager

Director

• Oversee IT Solutions Delivery for assigned Domain team
• Responsible for Design, Delivery, Integration and Support for IT Systems and Processes
• Develop working knowledge of legacy Business Processes/Systems
• Manage a team of Systems/Technical Analysts, Technical Leads, Development Staff
• Collaborate with teams supporting various operational and regulatory functions
• Provide ‘thought leadership’ for assigned Business Domain and broader IT team

Director, Information Technology Solutions Delivery

Data Analyst

• Serves as a Subject Matter expert (SME), technical and analytic integrator
• Designing, developing, and operationalizing advanced analytic solutions that drive strategic insight and organizational performance.
• Transforming complex, multi-domain data into interpretable and actionable insights used by leaders across the health plan.
• Emphasizing the development of insight rich, production ready analytic assets.
• Acting as a resource and mentor for other staff.
• Designing and maintaining reusable analytic data models and ETL pipelines.
• Leading development of advanced dashboards, reports, and analytic tools.
• Partnering with analysts, data scientists, and operational stakeholders.
• Ensuring adherence to data lineage, governance, and reproducibility standards.

Member Experience Analytics Solutions, Data Analyst III

• The Network Strategy Analytics Solutions and Data Analyst III serves as a Subject Matter expert (SME), technical and analytic integrator
• Responsible for designing, developing, and operationalizing advanced analytic solutions that drive strategic insight and organizational performance
• Combines strong data engineering fluency with analytical acumen transforming complex, multi-domain data into interpretable and actionable insights used by leaders across the health plan
• Emphasizes the development of insight rich, production ready analytic assets, delivering repeatable, governed analyses that illuminate key drivers of care quality, efficiency, and financial outcomes
• Acts as a Subject Matter Expert (SME), serves as a resource and mentor for other staff.

Network Strategy Analytics Data Analyst III

• Serves as a Subject Matter expert (SME), technical and analytic integrator
• Designing, developing, and operationalizing advanced analytic solutions that drive strategic insight and organizational performance
• Combine strong data engineering fluency with analytical acumen transforming complex data into interpretable and actionable insights
• Lead development of advanced dashboards, reports, and analytic tools that surface trends, correlations, and performance opportunities
• Translate analytic findings into business relevant narratives and partner with stakeholders to act on insights
• Mentorship of junior level staff, department interns as needed
• Perform other duties as assigned

Claims Analytics Solutions Data Analyst III

• Leads end-to-end analytic development, from structured business case definition and requirements gathering to delivery of validated, actionable insights
• Conducts advanced analyses evaluating drivers of quality, operational efficiency, and financial performance
• Coordinates with IT and product owners to ensure analytic outputs are integrated into enterprise systems and recurring workflows
• Develops, optimizes, and automates analytic assets (data models, dashboards, reports) following enterprise design and refresh standards
• Implements and maintains version control, peer review (pull request), and continuous integration practices for analytic codebases
• Maintains awareness of data lineage and governance compliance throughout all analytic work
• Manages project planning, tracking, and post-implementation assessment for assigned deliverables
• Mentors and models adherence to analytic development best practices

Authorization and Claims Analytics Data Analyst III

• The Enterprise Support Analytics Data Analyst III serves as a Subject Matter Expert (SME) contributor responsible for leading complex analytic projects that link insights directly to enterprise goals, resource allocation, and performance improvement.
• This position leads the full analytic development process from business case definition and structured scoping through peer review, deployment, and post-implementation evaluation, ensuring high-quality, reproducible, and impactful outputs.
• Develops, optimizes, and automates analytic assets (data models, dashboards, reports) following enterprise design and refresh standards.
• Mentors and models adherence to analytic development best practices.
• Manages project planning, tracking, and post-implementation assessment for assigned deliverables.

Enterprise Support Analytics Data Analyst III

• Provide strategic leadership and operational oversight for Provider Performance & Experience analytics
• Enable data-driven decision-making across the enterprise
• Oversee analytic teams in the design, development, and delivery of insights
• Ensure delivery of enterprise-level dashboards and analytic products
• Advocate for data-driven decision-making and provide thought leadership on analytic strategy

Director, Enterprise Analytics – Provider Performance and Experience

• Serves as a Subject Matter expert (SME), technical and analytic integrator
• Designs, develops, and operationalizes advanced analytic solutions
• Develops insight-rich, production-ready analytic assets
• Partners with analysts, data scientists, and operational stakeholders
• Implements and maintains version control, peer review, and continuous integration practices
• Supports enterprise level measure refresh cycles
• Drives continuous enhancement of the analytic ecosystem
• Translates analytic findings into business relevant narratives
• Provides training, recommends process improvements, and mentors junior staff as needed.

Enterprise Support Analyst III

• Leads end-to-end analytic development, from structured business case definition and requirements gathering to delivery of validated, actionable insights.
• Conducts advanced analyses evaluating drivers of quality, operational efficiency, and financial performance.
• Coordinates with IT and product owners to ensure analytic outputs are integrated into enterprise systems and recurring workflows.
• Develops, optimizes, and automates analytic assets (data models, dashboards, reports) following enterprise design and refresh standards.
• Implements and maintains version control, peer review (pull request), and continuous integration practices for analytic codebases.
• Maintains awareness of data lineage and governance compliance throughout all analytic work.

Care Delivery Analytics Data Analyst III

Program Manager

• Oversee cross-program activities and ensure the programs achieve their goals
• Formulate, organize and monitor inter-connected programs
• Develop and control deadlines and activities
• Monitor and evaluate Key Performance Indicator (KPI) and return on investment (ROI)
• Support cost accounting activities and collaboration with other stakeholders as necessary
• Provide guidance to staff
• Partner with stakeholders to drive program initiatives improving operating performance such as yield improvements and labor efficiency, balance sheet optimization, and total cost reductions
• Direct all phases of programs from inception through completion
• Set priorities and milestones for individual projects and team initiatives within the program
• Support the implementation and maintenance of internal procedures, policies, and practices to ensure proper safeguarding of L.A. Care’s assets.

Enterprise Risk Adjustment and Encounters Program Manager II

• Leads end-to-end analytic development, from structured business case definition and requirements gathering to delivery of validated, actionable insights
• Conducts advanced analyses evaluating drivers of quality, operational efficiency, and financial performance
• Coordinates with IT and product owners to ensure analytic outputs are integrated into enterprise systems and recurring workflows
• Develops, optimizes, and automates analytic assets (data models, dashboards, reports)
• Implements and maintains version control, peer review (pull request), and continuous integration practices for analytic codebases
• Mentors and models adherence to analytic development best practices

Member Experience Analytics Data Analyst III

• Serves as a Subject Matter expert (SME), technical and analytic integrator, responsible for designing, developing, and operationalizing advanced analytic solutions that drive strategic insight and organizational performance.
• Combines strong data engineering fluency with analytical acumen transforming complex, multi-domain data (membership, encounters, providers, claims, quality metrics) into interpretable and actionable insights used by leaders across the health plan.
• Emphasizes the development of insight rich, production ready analytic assets, delivering repeatable, governed analyses that illuminate key drivers of care quality, efficiency, and financial outcomes.
• Designs and maintains reusable analytic data models and Extract, Transform, and Load (ETL) pipelines that support recurring insight generation and performance monitoring.
• Leads development of advanced dashboards, reports, and analytic tools that surface trends, correlations, and performances opportunities across enterprise domains.
• Partners with analysts, data scientists, and operational stakeholders to embed insights directly into workflows and decision processes.
• Implements and maintains version control, peer review (pull request), and continuous integration practices for analytic codebases.
• Ensures adherence to data lineage, governance, and reproducibility standards across all analytic products.
• Supports enterprise level measure refresh cycles and ensures alignment with standardized data abstraction layers.
• Drives continuous enhancement of the analytic ecosystem by integrating new data sources, improving data structures, and optimizing performance.
• Translates analytic findings into business relevant narratives and partners with stakeholders to act on insights.