Director, Information Technology Business Operations
L.A. Care Health Plan
full-time
Posted on:
Location Type: Office
Location: Los Angeles • California • United States
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Salary
💰 $149,502 - $254,152 per year
Job Level
About the role
- Governing and coordinating enterprise IT operational processes
- Ensuring controlled, predictable, and high-quality delivery of technology releases into production
- Serving as the centralized authority for release management, change governance, financial tracking, and operational coordination
- Directing all aspects of running an efficient team, including hiring, supervising, and coaching
- Developing strategic plans, driving change, and influencing critical business outcomes
- Managing budgets and resources effectively
- Conducting strategic planning to utilize resources
- Leading the IT portfolio management function
- Establishing program governance and ensuring consistent delivery practices across teams
- Driving prioritization frameworks to balance innovation, maintenance, and regulatory needs
- Leading IT operational strategy to align technology capabilities with enterprise priorities
- Establishing governance frameworks for budgeting, portfolio management, vendor oversight, and performance reporting
Requirements
- Bachelor's Degree in Information Technology or Related Field
- At least 8 years of experience in technology and/or enterprise operations
- At least 5 years in release management, or business operations
- At least 6 years of experience in leading, supervising and/or managing staff
- Experience with IT governance, change and/or release management frameworks
- Exceptional knowledge and ability in ITIL, change management, release management frameworks
- Strong understanding of IT governance, fiscal management, and portfolio management
- Excellent ability and knowledge in analyzing data, identifying problems, and making informed decisions
- Must have a deep understanding of financial principles.
- Ability and exceptional knowledge in developing and managing budgets, forecasting future financial outcomes, and making informed decisions about resource allocation.
Benefits
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
- Volunteer Time Off (VTO)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
release managementchange managementITILportfolio managementfinancial trackingbudget managementstrategic planningdata analysisresource allocationoperational processes
Soft Skills
leadershipcoachingsupervisioninfluencingproblem-solvingdecision-makingcommunicationteam managementstrategic thinkingorganizational skills
Certifications
Bachelor's Degree in Information Technology